tools panels disappeared.
I've just updated the software and got a dialogue box that some preferences were missing, then the interface changed to the dark one (I opt for the lightest one) and then all my tools seem to have disappeared and I can't get them back. I've quit, reopened, and repeated after restarting but same problem so far exists.
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Please get in touch with us at sharewithai@adobe.com or any of the other support channels – https://helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Warm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
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Johanna Girard
commented
Me too. How to fix?
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Anonymous
commented
Hi Ashutosh, I have just emailed you. The problem seems to have abated after a third restart and some other minor problems, but I'm having a lot of crashes since the update, as is my colleague, who is working on a slightly newer MacBook Pro (but same OS). Thanks, for your help, Vicky Taylor