2-finger track pad zooming glitch/delay on mac
Using 2-finger zoom with macbook pro track pad there is a major delay in Illustrator CC 2018.
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Anonymous
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Request to Contact Support
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AdminNitish Agarwal (Illustrator on Web/iPad Team)
(Lead Software Engineer, Adobe Illustrator)
responded
AdminNitish Agarwal (Illustrator on Web/iPad Team)
(Lead Software Engineer, Adobe Illustrator)
responded
Hi,
Please get in touch with us at any of the other support channels – helpx.adobe.com/support.html . We have also noticed that your GPU is turned OFF. Please get in touch with a support personnel so that he/she can help you out with this.
Thanks & Regards
Nitish Agarwal
Illustrator Team
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Anonymous
commented
I have had no issues since resolving with Illustrator Tech. All is well!
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Anonymous
commented
any updates???
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Anonymous
commented
issue is still happening
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Anonymous
commented
Been a month and a half and still having this issue. No one else?
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Anonymous
commented
It might have something to do with layers panel/feature? When I turn all the layers off 2-finger track pad zooming works fine.