I can't see where you responded to me but EVERY time I restart illustrator, I lose all preferences except hot keys (thank god). I lose unchecking the real time drawing (because that's annoying), I lose units, I lose like most of what I set up. It's awful.

This issue is back. I have this problem with the 2023 version. How hard is it to fix this? It's SUPER annoying to have to change all of my preferences on a program I use daily.

Chris, is this still an issue with the latest Ai?
If it is — can you describe the exact steps you use to create a new document? A video can also help the team to reproduce the problem.

I Second this

No, Craig, these settings are global and can’t be saved into a template, unfortunately.
And sadly they indeed revert to defaults every update.

I personally solve with a script by Oleg Krasnov I launch whenever I need to toggle units.
Once it is put into an action, you can launch it with a hit of the F-key.

Download it, rename to .jsx (UserVoice does not allow to attach JSX files directly, but allows text file), and comment back if it works for you. Edit the contents if you want to set different settings for grid and keyboard increments.

As for the shortcut — each major version gets put in its own signed folder (and some use several versions at once), and that’s why you have to update these. Neither OS or Illustrator itself can’t control shortcuts.

Hi - we use Illustrator at school for students mainly for LASER cutting. Despite using a template we provide to students, it appears that the UNITS keep changing and are somewhat random! I am referring to "Edit, Preferences, Units". In Australia, we use "general = millimetres"; Stroke=millimeters"; and "Type=Points".

Theis does not appear to be saved in the TEMPLATE - where is this saved and why is it so random (literally random across 100 students with he same app build.

I have also noticed if often defaults back to USA based preferences every update! Can this be locked?

Another issue on the same line is that we cannot save a shortcut on the task bar, as every time you release an update the link is broken. This also applies to the location templates are stored. This si such an issue we are seriously thinking about not doing auto updates as it breaks everything we set up.

Bei mir ist dieser Bug auch wieder da.

Seems like the bug is back again! I have the same issue with the last 2 versions of Illustrator (currently 26). Very annoying

Units are reset after changing units in the latest version and exiting Illustrator. For example, after changing 'mm', when you quit and restart Illustrator, the initial value is changed to 'point'.

최신 버전에서 단위를 변경하고, Illustrator 종료한 후에 단위가 초기화됩니다. 예를 들어, 'mm' 변경 후, Illustrator 종료하고 다시 시작하면, 초기값인 'point'로 변경되어 있습니다.

I have been experiencing similar in 25.2.1 and notice my color setting revert to the default (Emulate Adobe Illustrator 6.0) every time I relaunch Illustrator. Tried deleting my Preference file and resetting preferences but no luck.

More annoying is how I have noticed this. Illustrator randomly crashes after I have saved and closed the document or I have left Illustrator idle for a period of time.

When changing UNITS in preferences from Pixels to Inches, the changes do not appear in the document set up. You have to launch the document, then go back in and reselect UNITS and change it to inches again (a second time). Note: The same PROBLEM exists in InDesign.

Also, I DO wish you would create a way to select WHICH style a user wants as a default so that it doesn't have to be reselected with each and every new document created. My personal default is inches. But every time I start something new, it is always in pixels until I change it. Unnecessary extra step.

MAC Big Sur 11.1 Adobe Illustrator (latest) 25.1

Same here. Very annoying. Also can't set my defaults to open the same workspace each time.

Hi,
I have latest version of illustrator(25.0.1), I setup my unit as millimeters & quit the app, when i open it again it shows Pixels & doesn't remain to millimeters...
could you help me please?

Currently using Ai 25.0.1(64bit)
Can't change the default General units in Preferences panel from pixels to any of the listed
I am trying to change as usually in millimeters but after the last update is not working
After restart of the app everything comes back in pixels

When setting the Illustrator Preferences to Inches it will default back to Points after quitting Illustrator.

Preferences > Units : change from millimetres to pixels is not updated when re-launching Illustrator
This occurs more precisely with the 'General' item.
I'm using AI 2021 Beta Version.

The workaround for this bug is to change the units in the "New Document" dialogue, then go back and change the Preferences > Units > General to Inches, then it will "stick". I wish they would fix this already.

The workaround for this bug is to change the units in the "New Document" dialogue, then go back and change the Preferences > Units > General to Inches, then it will "stick". I wish they would fix this already.

The workaround for this bug is to change the units in the "New Document" dialogue, then go back and change the Preferences > Units > General to Inches, then it will "stick". I wish they would fix this already.

The workaround for this bug is to change the units in the "New Document" dialogue, then it will "stick". I wish they would fix this already.