Subtracted shapes get drawn with a skewed artifact covering them at the top
This is an odd issue that is kind of hard to explain.
Whenever I am using the Minus Front tool on some objects, the appearance doesn't end up quite right. For example, I subtracted these outlined text characters from a black background. The blue outlines show that they were subtracted correctly, but the white background showing through is cut off in the wrong spots?
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Screen Shot 2021-05-07 at 12.04.25 PM.png 151 KB -
Luminoso with Black Currants 750ml 2021 - PRINT.ai 1729 KB -
unnamed.png 23 KB -
Screen Shot 2021-05-07 at 11.53.01 AM.png 149 KB -
Screen Shot 2021-05-07 at 11.53.20 AM.png 59 KB -
Screen Shot 2020-06-24 at 12.31.36 PM.png 68 KB -
Screen Shot 2020-06-24 at 12.31.31 PM.png 105 KB -
Screen Shot 2020-06-24 at 12.31.17 PM.png 84 KB -
Screen Shot 2019-05-09 at 1.49.28 PM.jpg 14 KB -
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Screen Shot 2019-03-11 at 12.24.43 PM.png 29 KB


Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Thanks & Regards,
Raghuveer Singh
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Michelle commented
Ugh, thank you @Egor. The file is odd... I have to separate the art for printing on a metallic substrate with a white underprint in some areas to allow some areas to have the metallic show through and some block the metallic substrate. The blue actually = white. It's pretty confusing but how the printer requires it. Glad to know that the end result / overprint preview shows it accurately... I did not think to check that. Thank you for your response.
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Michelle, this is a weird file. It has a black background underneath, and cut holes in blue rectangles. Maybe your process requires it though.
But the problem is just a GPU rendering one, I see it. If you disable GPU (or just set Overprint Preview mode, which you definitely should when preparing anything for printing), it will vanish.
Still needs fixing!
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Michelle commented
This has been happening to me repeatedly for months during different applications of using the pathfinder tool. Usually with using the exclude option. A part of a shape – in the attached case, outlined letters – will be partially filled even though the path shows that they are not filled. It also doesn't seem to matter if I subtract the shapes using the Shape Builder tool or the Pathfinder. I still end up with color filling areas that should be subtracted and the path shows that they are subtracted. This is a process I use for separating files for printing and it is extremely problematic. When I save the file as a PDF, the issue disappears however some printers prefer for an AI file to be supplied and I don't know how it will end up looking on their end.
I have had similar issues with outlined shapes and fonts without using the Pathfinder or Shape Builder tool. Upon being very zoomed in and seeing a fill not inside of a path, like slightly outside of the path or with gaps on the path.
I expect fills to be inside their path whether I'm zoomed in or not. I need exactness in my vector files.
Illustrator 2021 version: 25.2.1
MacOS Big Sur version 11.2.3 -
Danielle, it looks like GPU Preview issue. Try to change the mode: View > Preview on CPU and see if there's any difference. In any way, please send the file that has this text to the sharewithai@adobe.com fort hte team to investigate.
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Danielle commented
I'm trying to block out this outlined text from this green rectangle, however, it is producing a very weird and seemingly glitchy result. Here are my steps:
1) Select both shapes (The white shape appears to have a thicker selection outline? Not sure why that is..)
2) Choose Pathfinder > Minus Front.
3) The final result view cuts off the top of the 'M' and 'R', but the anchor points show a normal effect.
Any thoughts?
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anya commented
I am having the same problem!! Did you figure out how to fix it?!
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Is GPU preview on? It sometimes leaves artifacts like this one you show. Try to switch to CPU and check again.
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Shane Hunt commented
Sometimes a portion of my shape will look cut off. There is no vector information generating is, it just renders it that way for some reason. Examples attached: