"Save as PDF"/"View PDF after saving" checked/Acrobat DC error "file not found"

"Save as PDF"/"View PDF after saving" checked/Acrobat DC error "file not found"
10/4/2019 Illustrator CC update broke "Save as" PDF option of viewing the PDF after a save-as to PDF. Acrobat DC gives a"PDF not found" error, but displays the file in the "Recent" Home window.

6 votes

Anonymous shared this idea · Oct 4, 2019 · Report… · Admin →

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Dhanesh tilokani commented · October 21, 2020 5:46 PM · Report

Why file showing this (Save As command.Options dialog box, which appears whenoption is in the Illustrator Native Format Compatible File" option turned on. This Adobe Illustrator with the "Create PDF applications, it should be re-saved from saved without PDF Content.This is an Adobe® Illustrator® File that was)

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Matt Kavanagh commented · June 19, 2020 7:14 AM · Report

I am soooooooo sick of Illustrator crashing every 20-30 minutes, the only way I can prevent it is to disable scrubby zoom which is a critical part of my workflow. I need a solution, not a workaround. Is there one?

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Anonymous commented · December 26, 2019 9:27 AM · Report

GERRR. This is happening to me too. I had to open the ai file in Acrobat and save it as a pdf. This is NOT convenient.

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Ramiz Khan commented · December 23, 2019 6:34 PM · Report

same problem here, "File not found" appears although my file is still there in the folder visible. Any solution guys?

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- Capture.PNG 22 KB
Lauren commented · December 11, 2019 2:05 AM · Report

Any update on this "view pdf after saving" issue? Tried the fix recommended below, but it isn't working.

Thanks.

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Anonymous commented · October 22, 2019 7:56 PM · Report

Eugen - That's it! Gold star for you today.

Thanks.

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Eugen commented · October 22, 2019 7:31 PM · Report

i had the same issue but for any reason it was working when try to save on the local drive, on the server it does not work. I solved the issue by disabling a beta functionality in the preferences

preferences>file handling & Clipboard> files> Optimize File Open and Save Time on Slow Networks

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Anonymous commented · October 18, 2019 11:26 PM · Report

Yup. This is pretty inconvenient. Mine do not display in the 'recent' list after this error, either. So I don't know if this is an Illustrator issue or an Acrobat issue.

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- error_file.jpg 57 KB
Elizabeth Laws commented · October 17, 2019 9:29 PM · Report

I've found that what it has been opening for me is actually the temporary file, not the one that is saved in the location I indicated. Then if I try to open a recent that opened from the temporary location I get the file not found error.

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- Screen Shot 2019-10-17 at 10.22.06 AM.png 297 KB
Brittni commented · October 17, 2019 8:51 PM · Report

Yep, I hate this

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Jon commented · October 11, 2019 5:34 PM · Report

SAME FOR ME!!! BUT not exactly. 75% of the time when saving a pdf from Illustrator I get "file not found from acrobat pro. NOT DC

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