Minus Front Pathfinder
I'm trying to block out this outlined text from this green rectangle, however, it is producing a very weird and seemingly glitchy result. Here are my steps:
1) Select both shapes (The white shape appears to have a thicker selection outline? Not sure why that is..)
2) Choose Pathfinder > Minus Front.
3) The final result view cuts off the top of the 'M' and 'R', but the anchor points show a normal effect.
Danielle, it looks like GPU Preview issue. Try to change the mode: View > Preview on CPU and see if there's any difference. In any way, please send the file that has this text to the firstname.lastname@example.org fort hte team to investigate.