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Illustrator 2021 (Version 25.0.0) crashing when running Variable Importer script

Ever since the update, the program crashes when you either "test" the files before importing the variables or even if you skip this step and directly choose importing the variables, it completely crashes the application. I require this script for my job and have a project due this Friday, October 30th 2020. Please address immediately.

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Becca Takano shared this idea  ·   ·  Report…  ·  Admin →
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  • Anonymous commented  ·   ·  Report

    I'm still having the issue on Mac 25.0.1

  • Vasily Hall commented  ·   ·  Report

    I am able to run it successfully on my Windows 10 machine, what's everyone's systems?

  • Paden commented  ·   ·  Report

    Can confirm, I'm on 25.0.1 and still crashes for me.

  • Vasily Hall commented  ·   ·  Report

    It worked for me, are you sure you aren't running the older version by any chance?

  • Becca Takano commented  ·   ·  Report

    I have updated to 25.0.1 and it still crashes. For those who are having success, can you explain your method?

  • Vasily Hall commented  ·   ·  Report

    Yay, Adobe has FIXED this issue in 25.1!
    Thank you.

  • hdwrng commented  ·   ·  Report

    I don't want to jinx it, but it now appears to be working fine for me in Illustrator 25.1

  • Fitz commented  ·   ·  Report

    Mine is crashing too. Fixing the script would be ideal, and on a wider note updating the way AI handles data is overdue. AfterEffects and even PremierePro are further ahead (think MOGRTs).

  • Vasily Hall commented  ·   ·  Report

    This seems to be an issue that affects Macs, version 2021 and it doesn't matter if it's Catalina or otherwise such as Mojave. Hopefully I can find the root cause of the issue or Adobe mends the 2021 issue before then.

  • Paden commented  ·   ·  Report

    No fix or work-around in 2021 that I have been able to find. So far I've had to re-install Illustrator 2020, and run the script, then open the file back in 2021 and the data sets are in tact and fine, but the script itself can't run in 2021 without crashing.

  • Anonymous commented  ·   ·  Report

    Same here. Were you able to find a solution?

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