Recent work thumbnails are missing on the welcome page
When I launch my latest version of the Desktop illustrator app there are no more visible the thumbnails of the recent work. Please bring it back.
Currently using Illustrator 25.4.1. (64bit) on latest update of Windows 10
We need the following logs to investigate this issue
Mac: ~/Library/Logs/Adobe/Adobe Illustrator/25.4/Adobe Illustrator
Win: C:\Users\[username]\AppData\Roaming\Adobe\Logs\Adobe Illustrator\25.4\Adobe Illustrator
Please share files starting with UXPLogs from above folder to sharewithai@adobe.com
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Simon Bowland commented
@Vladimir If you click the "Ai" logo on your home screen, then click the home screen button, does your home screen then display the recent files thumbnails correctly?
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Vladimir Jansky commented
Is there any progress? My welcome page looks still like this:
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Vladimir Jansky commented
Hi Rama, I am sorry for a delay.
Just sent you my log files on the email above. -
And I had this one just today, when decide to give Home screen another chance. Nope. Buggy as its cousin, the modern New Document dialog. Legacy forever.
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Simon Bowland commented
I keep seeing this issue as well. Same OS - Win10 64 bit, 25.4.1.
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Vladimir Jansky commented
When I launch my latest version of the Desktop illustrator app there are no more visible the thumbnails of the recent work. Please bring it back.
Currently using Illustrator 25.4.1. (64bit) on latest update of Windows 10