Font compatibility issues between different iOS and Illustrator versions
My one system is on Mojave (10.14.6) running 25.4.8 illustrator. The other system is on Monterey (12.3.1) running 26.5 illustrator. And I have downloaded and installed Petrona font from Google fonts on both the systems.
Now when I try to open the file (that was created on Mojave) on Monterey I'm prompted for missing fonts! This compatibility issue is making it very difficult for me to work across my devices.
rohit chaudhary
shared this idea
As it turned out, the font was installed as a static weights collection on one system, and as a variable one on the other. Illustrator didn’t provide enough clarification on this.
However, please vote and comment if you have the same problem.
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Hmm, interesting, thanks for commenting back!
So you say in Illustrator’s UI there is no difference between a static fonts and a variable one, right? No a slightest hint? Then I believe it is still a UX problem, because Ai knew that but failed to provide a clear enough signal about that.
Anyway, I am glad you sorted that out. I am closing the issue with your reply as a solution. Don’t hesitate to come back and report, request, and vote for other stuff. -
Sorry, I think I've figured out what's the issue here and it's my mistake. One system had the variable font family installed while the other one had static weights. This I realised only when I checked the font files in the finder on both systems. Illustrator would show me weights irrespective of which type I had installed – variable or static – and so it didn't strike me. My bad!
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Emailed the files
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Rohit, can you save this file as a test copy and send it over to sharewithai@adobe.com, for the team to look at it?
Please also provide an exact link to the font at Google, or just package the test file, including fonts within.
Also add the link to this report for tracking purposes (https://illustrator.uservoice.com/forums/601447/suggestions/45672583).