PDF error "This file is damaged" in the new Illustrator 2023 (27.0)
In Adobe Illustrator 2023 (27.0), when attempting to open a PDF in illustrator, I get an error message and the file does not open. The error reads "This file is damaged" with no extra context or solution. The file refuses to open.
The same file WOULD open on the previous Adobe Illustrator 2022 (I believe 26.5), and I would receive an error message (The document contains PDF objects that have been reinterpreted: An unknown shading type was encountered.) The file would then open, and then I could poke around the layers in order to get the vector shapes I needed (it seemed many clipping masks were hiding the shapes, but eventually they were all in there).
Is there a reason this same PDF is no longer able to open in the new Illustrator?
Kory
shared this idea
Please email the file or send the link via sharewithai@adobe.com, or share it here in the comments if you are allowed and want to share the file publicly.
The team will investigate it. No investigation can start without the actual file.
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Thanks, I can confirm the problem with the file provided.
The team is going to look into this. -
Xingdong - Esri
commented
I encountered the same PDF error "This file is damaged" when opening the attached file (only containing a simple graphic) in Illustrator 27.1. The file can be opened in the previous version of Illustrator 27.0.1 with no error or warning. Looks like there is an issue in PDF parser of Illustrator
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Kory
commented
I will email the file over privately, thank you!
