Scrolling Stroke Arrow Styles Crashes Illustrator
When editing a stroke arrowhead, Illustrator freezes and crashes when I try to scroll down the list of available arrowhead options. It will happen in the properties panel and the other stroke panels. It is 100% repeatable. I can select the arrowhead styles that are at the top of the list no problem, but if I scroll it crashes.
Joe Burns
shared this idea
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Nash Graham
commented
Whenever I add an arrowhead to a stroke and click into the resize arrowhead input field, Adobe Illustrator crashes "Application Not Responding". It was doing this when I first downloaded the 2025 version and is still doing it after doing the update today to v 29.0.1. Went back to 2024 v 28.7.2 and haven't had the same issue.
I'm running MacOS Sequoia 15.0.1 on an Intel i7 iMac.
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Kostis Kounadis commented
Same issue. Happening every time. Only solution is to close Illustrator, re-open Illustrator but NOT any file, create new file, create the arrow, copy it to your other file.
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Hugo
commented
@Joe Burns It's still not fixed. Using the current latest version (v27.6.1) and it still crashes. I can reproduce this 100% of the time.
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Joe Burns
commented
This seems to have been fixed in a recent update.
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Hugo
commented
When scrolling using the cursor and scrollbar in all panel menus, Illustrator freezes. Scrolling using the scrollwheel on the mouse works correctly.
(I tried screen recording this, but for some reason, it works when QuickTime is recording. The dozens of times I've tried it without screen recording, it froze Illustrator every single time.)
Version 27.6.1 (Mac)
I also tried reverting back to v27.5, still happens.Using a MacBook Pro 2021 w/ M1 Pro
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Yudhistira Nugraha commented
Same here. I'm working on my projects then it happens after the update of Illustrator. This annoying bug did not happen in previous version (around 2 version backward).
Even worse, it freezes when scrolling Fonts.I tried reinstalling everything from Illustrator only, to all Creative Cloud apps, even deleting some Adobe folder related in Library and in any inside Folder around it.
And it still persists.
MacOS 12.6.4 Mac Pro (Late 2013) here, with Latest update of Illustrator.
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Rachel Greth
commented
This is not an idea but a bug. Repeatedly, I am going into the stroke details on a line segment to modify the arrowheads. When I attempt to scroll the list, I get the rainbow ball every time. Rebooted and retried about 4 times with the same results.
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Joe, works fine for me on Windows 10, version 27.4.
Does this bug survive the relaunch? -
aurelien juner commented
illustrator ( last version ) crash when you click on Style arrow for stroke in panel proprieties
