Installed Fonts Do Not Appear After Update to v28.6
Running Windows 11 and Illustrator v 28.6. After updating Illustrator to v28.6 - when opening files created on this same PC, certain fonts do not appear in the Type menu, and a warning will be issued saying there are missing fonts (Helvetica Bold, in this particular case). Tried installing fonts in Adobe Fonts folder in Program Files, as suggested elsewhere, with no luck. The file in the attached image was created using this very system just a couple of weeks ago, now unable to edit.
Ryan Rega
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Ryan, this seems to be a Type 1 font (judging by 23 screenshot). You hide file extensions, and these could have helped to tell for sure.
Adobe ceased to support this font format, starting with 23 of January: https://helpx.adobe.com/fonts/kb/postscript-type-1-fonts-end-of-support.html
So it just shouldn’t work at all and I have no idea how it worked for you before 28.6. Perhaps you had 27.2 or earlier?Either way — won’t be fixed. You’d have to get an OpenType version of Helvetica, replace the font with Find Font, and resave the doc.
Another solution would be to downgrade back, but it’s a dead end. Although Some still use CS6!
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