Placing PDF comes up with an Unknown error
There is a bug with Illustrator when placing certain PDF's I get "An unknown error is detected...." I have been getting this error since Adobe Illustrator 2023.
Files will work if it's opened in Rosetta but not with the regular version. Now with 2025 the option to open in rosetta is gone.
Using Mac OS
Apple chip M1
16gb Ram
Sonoma 14.5
Do not have any issues with this on the Intel macs.
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Stephen, as long as you linked this report (http://illustrator.uservoice.com/forums/601447/suggestions/48970181) — it should be easy enough for the team to track it back. Even without it, it will help.
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Stephen commented
I have sent it. I have. just sent a new share with some files that I've had issues with.
It's using a different email than I sign in with. -
Stephen, did you send the files as requested to the email this dialog wants you to send the files, to sharewithai@adobe.com?
Was it sent from the address starting with 'sho', the same one you use here at UserVoice?