Frequent crashes when adding colors to swatches in Illustrator 2025
Frequent crashes when adding colors to swatches in Illustrator 2025
Aniol T
shared this idea
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Hi Aniol, our team has been contacting you to get to the root cause. Can you please check and see if there is an email from my colleague, it should have @adobe.com in the email. Thanks
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Thanks Aniol. This is helpful. The team is working on identifying the root cause and the fix.
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The one I use and is failing: version 29.5
The 28.7.7 version works correctly.
IMac Retina 5K, 27-inch, 2020
MacOS 15.4.1
It often fails when copying and pasting vector files to the artboard and then adding their colors to the color palette, but it almost always happens when adding colors from existing vector objects to the palette. -
Hi Aniol,
Thanks for flagging this — that definitely shouldn’t be happening. Could you help us by sharing a bit more detail? Specifically:
• Which exact version of Illustrator 2025 are you using ? Which earlier version works for you?
• Are you working on Mac or Windows?
• Does it crash with all files or specific ones?
• Are you using any custom libraries, third-party plugins, or synced swatches?If you’re open to it, a short screen recording showing the crash would also be super helpful. We’d love to get this resolved for you.
Thanks again for your patience!
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t crashes frequently when adding colors to the swatches panel in the 2025 versions — it’s terrible. It happens to me all the time, even after updating the software. Thankfully, I can still work with earlier versions. Back when there weren’t so many updates, it didn’t crash as much.
