Illustrator freezes when clicking “New File” on Windows
Illustrator (v29.x ,v30) freezes every time I click “New File”.
The application works correctly if I open an existing .ai file.
GPU acceleration is disabled.
Fonts tested. Drivers updated.
This seems related only to the New Document screen.
2
votes
Chiara Gildone
shared this idea
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Chiara, if you open Preferences > General and enable 'Use legacy "File New" Interface' — does it freeze the same way?
