Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
1143 results found
-
Exporting as wrong name
Operating System: Windows 10
Adobe Illustrator: v25.0
I have a file open, I 'save as', and rename the file.
I alter the file and when I export it as a jpg, normally the jpg name is the new file name.
Instead, the name is the previous file name before 'save as'.
I have accidently saved over many exported files.1 vote -
SVG Text Export - multilayer bug
I am having an issue with text on a path and after SVG export the code shows the text now broken to multiple layers - this does not translate appropriately to web. This happens specifically if the text path is an angle interval of 45 degrees; intervals of 90 degrees work fine, all other degrees break this text path apart during export.
I am wondering if there is a way around this, or a different manner in which I should place text so that it may still be placed at a specific angle but remain all on the same layer…
1 vote -
"Export As..." is generating poor quality images
Using "Export As" to generate JPG or PNG file is having poor quality results recently, photos look grainy. In order to get the quality that is expected, you now have to go back to using "Save for Web (Legacy)" feature
1 vote -
Illustrator not allowing file saving bug
The Save or Save As functions aren't working. After going to File and selecting either one, nothing happens. I'm left with work unsaved and at risk of losing. This hasn't happened before and I have been using illustrator perfectly for the last 6 months.
I have a MacBook Air, macOS catalina version 10.15.5.
I have Adobe Illustrator 2020.
1 vote -
Pattern shifts around in PDF file when zooming in
When making something with a pattern, I heard and saw that when I save it as a PDF, the pattern starts shifting around when I zoom in.
I save my files always as Smallest File Size.
Kind regards,
Lisa1 vote -
I am not able to save my file and can only exit illustrator if i press "Dont Save" .. as of now i am adjusting with "Save a Copy"
Using Latest updated version Catalina. Illustrator froze several times making me uninstall it.Reinstalled Illustrator2020. I dont see a homepage/preview page like before... the screen is grey blank... I worked on an existing file and a new file but cant save or save as. Can exit illustrator only after pressing the " dont save" option. Please Help!
1 vote -
background save scratch
Save in background option cause Kernell Panic on IMac 2019 A2116 after turn OFF this option never happens again.
1 vote -
Crashing when scaling objects and file disappears after saving
Program often crashes when I'm scaling large objects. Also, I saved a file that I had been working on for more than a week and closed the application like I usually do but when I reopened it? File gone. Erased. Can't even find an earlier version of it. Then I got a bunch of note and word docs titled "debug" full of HTML gibberish I couldn't understand. Couldn't recover or find file in deleted cloud files or recycling bin on desktop.
1 vote -
Illustrator 2020 doesn't allow me to CREATE A NEW FILE!
I need to open an existing and save as. It only is letting me download pre-saved templates. C'mon - that's not a bug - that's a fatality. And even if I'm reading the popup wrong, why make it so difficult? Switching over to Sketch...
1 vote -
Auto recovery settings keep changing on their own
My creative director and I are both having an issue where our auto recovery settings are resetting themselves. We don't notice (obviously) until a crash, and then reopen to find NO RECOVERED FILES, check our file handling settings, and the autosave option is unclicked. Again. As workers who use illustrator daily, we would never purposely unclick this. I just lost a file yet again.
1 vote -
svg repeated symbols are invisible
When attached svg is opened in Adobe Illustrator 2020 - second usages of glyphs (B, 2, 0) are not displayed properly like in attached screenshot.
Is this an issue with original svg (it looks fine in Chrome or Firefox) or Illustrator?1 vote -
PDF書き出しをすると時々、反映されないオブジェクトがある
10コほどのレイヤーがあるイラストレーターをスクリプト：「レイヤーごとにPDF保存」にすると一番最後に書き出されたレイターの一部だけPDFに反映されないことがある。データが重たいとよく起こる。
1 vote -
I lost 5 hours worth of my illustrator work
I was trying to open a file that I used to work on 30 minutes each day until I had some other work and stopped working on Illustrator for a week. After a week when I tried to reopen the file, it shows me this error message (attached an image file) and opens a blank file instead. All my work is lost.
1 vote -
svg export fails to export image
for the current version of AI (24.3).
When exporting a svg via save-as with an artboard, images part of the canvas are not preserved, or exported, or linked. The resulting svg preserves the vector data, but anything related to the raster graphics is missing.
this behavior seems to be inconsistent, as sometimes masked images do export, while other times they do not.
1 vote -
"Save a Copy" retains the first file name of first save and add's multiple "copy"
event after multiple "Save as" with different file names Illustrator will "Save a Copy" with a name of a first save and add's bunch of "copy". After several saves file looks like this "Business Card 1 copy copy copy copy copy copy copy" even after "Saving as" and working in a file named "Business Card 7"
1 vote -
illustrator is unable to save this file
I can't save or copy duplicate a copy of the file. Need to save second time attempt then there's PDF file stated... please help!
1 vote -
Save not working
I am beyond frustrated! fix your freaking save function!!!!!!!!!!
Working at a professional shop where time is a high priority I don't need to spend 5 minutes making changes only to find out in the RIP that the changes didn't work and I have to go back several times over making the same changes again and again!
If I could throw this POS software in the ocean I WOULD
1 vote -
Saving, Opening, & creating files Not Responsive with Unstable Internet Connection
Illustrator saving, creating files, and opening files seems to be tied to an internet connection, and it really fails if the connection isn't strong/stable. And this was only an issue with Illustrator (found with 24.2.3 & 24.2.0) with Photoshop and Indesign continued to function normally.
For two weeks I began experiencing very slow saving, it being "not responsive" for about 10 minutes to save any file. I eventually found it was tied to my internet connection. I recently switched my home network to data from a mobile hotspot which works find but isn't always stable. So the saving issue wasn't…
1 vote -
Saving Issues on Large Artboards
I am working in the Illustrator 2020 with Windows 10. The issue I have is that when I initially work on a project with an artboard say 300"x300" it works great and seems to save just fine. However after I close out and go to re-open the saved file it comes in at 10% scale. My new artboard is 30"x30". Am I missing something? I feel like the file should remain how you saved it.
1 vote -
Subsequent document saves
Whilst working on a document in the latest version of Illustrator, any subsequent saves after the initial first saves is not guaranteed to have saved. Instead I may find a temp file in the folder alongside the original version rather than the fresh updated document. This is the first time in any versions of Illustrator that I have experienced this and am extremely worried as to what other documents have supposedly been updated but haven't really?
Before you ask, yes, I did refresh my folders and also opened the illustrator file to only find that the changes made have not…
1 vote
- Don't see your idea?