Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
371 results found
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Illustrator Crashes When Trying To View Using CPU or Pixel Preview (All Versions)
Been happening for quite some time now. When trying to view a pixel preview of my document it will hang then crash. Same exact thing happens if I try to "view using CPU". Also have been getting a weird "hairline" pink line around non-stroked objects.
Attached pictures of the pink outline around the gray in the one picture and another around the white and the gray. It seems to change as I zoom in and out which makes me think it's a rendering/driver bug. I think this issue and the original crashing when trying to select CPU or Pixel Preview…
1 vote -
Typo causes harsh generative AI warning
My prompt for generative AI was "abscract [sic] background with 4 quotations". Illustrator threw a red warning: "One or more of your terms violate guidelines". I couldn't capture the screen because the warning disappeared quickly. When I corrected the spelling to "abstract" it generated results without a warning. Seems the warning should be a little different for this.
1 vote -
Artifacts and unable to render Mask
Good day.
I'm having troubles rendering an Opacity Mask. I attach the screenshots of the differences. When I change to CPU Preview, the file renders normally but when I change to GPU preview it shows as the image attached. The problem also affects some blending modes like Color Burn which do not render correctly neither in GPU or CPU Preview.
My system is as follows:
-Asus B550M-A
-Ryzen 5 5600x
-32gb Corsair Vengeance DD4 3600MHz RAM
-Sapphire AMD RX 6700XT 16GBIllustrator Version 28.2 (64 bits)
1 vote -
Blurry Image
It's probably a bug, when I move around the sheet it often happens that the object becomes blurry like the attached image, I work with a latest generation Mac Pro, but this problem occurs on all the PCs I have, what could it be? Thank you
1 vote -
画面がチカチカする
カーソルを動かすたびに画面がチカチカする。
1 vote -
1 vote
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Outline Mode Breaks display when toggling in and out of it.
I found that when I go into outline mode and then toggle the layers off of it it breaks my display a little bit. It fixes itself if I just undo the toggling and then Cmd Y to turn it off that way but it'd be nice not having to do that.
1 vote -
All files appear pixelated when opened
AI was working fine yesterday. Now no matter what file I open, all of the graphics in the file are pixelated. Need help in fixing this.
1 vote -
Screen glitching when moving cursor
Any idea what's going on here? Whenever I open older files to edit information I'm getting a strange glitching when moving the cursor. It doesn't matter if I switch to Overprint or Preview - the issue immediately comes back. I've also Quit and Restarted and the problem still persists.
Running 28.0 on macOS Ventura 13.6.1
So, so bored of these constant issues when updating your software.
1 vote -
With GPU enabled, the screen flashes when panned
Windows 11 Pro, AMD Ryzen 7 3800X, 64,0 GB, AMD Radeon PRO W6400
With GPU enabled, the screen flashes every time you swipe. and most of the effects look like on the screenshot.
1 vote -
1 vote
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After turning off overprint preview from a illustrator PDF file, edges of file are shown in a different area of the artboard, not on image
After turning off overprint preview from a illustrator PDF file, edges of image/artwork are shown in a different area of the artboard.
1 vote -
rulers display bug
I can't exactly say, which update introduced that bug, but Illustrator 2022 did not have it: sometimes (often when multiple documents are opened) the rulers go wild. When scrolling through the document, multiple copies of the rulers cover the whole screen and hide the artwork. We have this issue on both of our machines (iMac an Mac mini running on Ventura)
1 vote -
1 vote
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The grid doesn't show in the GPU view.
The grid doesn't show in the GPU view.
Appear temporarily, just while using the Pen tool.Illustrator (Desktop) 27.8.1
macOS Ventura 13.5
iMac Retina 5K, 27-inch, 2020
3.8 GHz 8-Core Intel Core i7
AMD Radeon Pro 5700 XT 16 GB
64 GB 2667 MHz DDR41 vote -
Illustrator not using GPU preview on MacBook Pro M1 Max
I bought a new MacBook Pro M1 Max 16" 2021 I have the latest version of Illustrator installed. But when I work with a project where I have a bitmap image illustrator automatically switches to CPU preview and everything crashes.
When I want to click up in the menu View > View using GPU - I can't it's greyed out. Cmd + E shortcut doesn't work either
I can't work with the program like that. Please do something about it. For it is completely crazy. And you don't solve it and yet it limits the work quite a lot. Several…
1 vote -
GPU preview greyed out
Mac Mini M2 Pro 32GB/1TB
Ventura 13.4 (22F66)Illustrator 27.5
Just opening a file and the View using GPU is greyed out, which results in slow performance.
The file has 6 linked images (2 jpg + 4 png) which are totally below 40 ΜΒ.Here are the files.
https://we.tl/t-OKm14RRB5aThanks in advance
1 vote -
Can't use "View using GPU"
Can't use GPU to view my work. Working on Illustrator 27.4.1, running on a MacBook Pro M1 2020 on Ventura 13.3.1 (a).
1 vote -
Selected anchor points turn light gray, are almost not visible version 27.5
Illustrator 27.5. Ventura 13.2.1. When selecting items the selection color is not the layer colour but is almost not visible (light gray). GPU performance on or of doesn't help.
1 vote -
Outline 0.001pt isn't even - Laser doesn't understand path
When we use an outline of 0.01pt the path is even, when we decrease the path to 0.001pt for the laser to understand we get an uneven line. How do we fix this?
1 vote
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