Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
422 results found
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GPU Performance stops working when enabled
Illustrator 21.1.0 (64-bit)
GPU Performance shuts off whenever I open a file. I have to close the file, turn off GPU Performance (yes, turn it OFF in preferences), then turn it ON again, then reopen my file to get it working again. I've been complaining about this for months, and Adobe has ignored my complaints. All updates including drivers have been installed and I've completely removed and reinstalled Illustrator.
2 votesPlease get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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I can't see any shapes I have created inside and outside the artboard, even when I have not selected any preview options
I am not able to see any shapes, I created inside and outside the artboard. I made sure that none of the preview options are selected, still after zooming in and out whole shapes are disappearing from the illustrator software.
1 vote -
GPU glitch / flicker / spinning wheel lag while moving artboards (since Illustrator 29.8.3 - 30.0)
There is an annoying bug with GPU glitch / flicker / spinning wheel lag while moving artboards (since Illustrator 29.8.3 - 30.0)
- Choose artboard tool
- Move artboard
glitch and laggy movement
How to fix this?
(It is absolutely NO option to turn of GPU ussage!)iMac Pro 2017
Prozessor 2,3 GHz 18-Core Intel Xeon W Grafik Radeon Pro Vega 64 16 GB
Speicher 128 GB 2666 MHz DDR4
macOS Sequoia 15.7.11 vote -
作画画面でピンクの領域が常に表示される
1.imac late2015_macOS Monterey ver.12.7.6 illustrator29.8.1 2.オブジェクト複数生成時 3.通常表示 4．オブジェクトの境界に沿ってピンクの枠が画面上に常に表示される
1 vote -
Extremelly laggy experience
I have i9 14th gen CPU, 64 GB Corsair vengeance RAM , a 5090 RTX.. still my illustrator lags like crazy... It runs 10X smoother in my mac with M1 pro chip and 16GB RAM! This is soo annoying, I loose hours daily because of this lag...
1 vote -
Slow PDF management
Ai 29.7.1
Very slow redrawing/UI of imported [small] PDF1 vote -
Perspective Selection tool
Moving an object I want to put in perspective leaves an afterimage, what does not disappear and contains parts of the background.
1 vote -
This file will not allow viewing in GPU mode on my computer. It works fine on other computers.
Apple M2 Max Macbook Pro 16-inch, 2023 OS 15.6 (24G84)
Using Illustrator 29.7.1
Upon opening this file (attachement wouldn't work - please provide another way to transfer) I can not use GPU mode no matter what I do. I tried reinstalling all of Creative Cloud, and then completely wiped my computer and started fresh. The file is still glitchy. It seems to only happen on my computer. Colleagues do not have an issue with the file. Happy to provide the packaged file, just can't upload zip here.
1 vote -
Anchor points drift and deviate from their original positions while an object is being rotated
Multiple rotations with positional deviation
1 vote -
Bug affichage le blanc est transprent
Depuis la mise à jour 29.7 tout ce que je fais en blanc apparait transparent ?
1 vote -
Artwork gets drawn duplicated
Object glitches appearing in Illustrator when using the new 2021 - 25.3.1.
Happens when moving around and zooming in and out, see attached.
Anyone help?1 vote -
Preview mode switches to Outline when saving
The file got outlined while saving it.
1 vote -
Severe color shift in GPU Preview when placing images — macOS Sequoia + M4 chip + Illustrator 2025
I'm experiencing a serious color rendering issue in Adobe Illustrator 2025 on my new MacBook Pro (M4 chip) running macOS Sequoia 15.5.
When placing or embedding images (JPG/PNG), the GPU Preview mode displays extreme color shifts, making the artwork look completely different from the source image. However, switching to CPU Preview restores correct colors— but the performance becomes noticeably slower and almost unusable for real-time editing.
As a professional designer, I rely on GPU Preview for efficient, accurate work. This bug breaks trust in color fidelity and slows down production significantly. Please investigate and address this GPU rendering issue on…1 vote -
Black table screen
With the latest Windows update, every time I open or create a new file, the desktop screen goes black. I tried uninstalling the latest version and reverting to previous versions, and the same thing happens.
My computer is an HP Pavilion.
Processor: AMD Ryzen 7 4700U with Radeon Graphics 2.00 GHz.
Installed RAM: 16.0 GB (15.4 GB usable).
System type: 64-bit operating system, x64 processor.1 vote -
Illustrator keep blacking out the top part of my artboard.
My version of Illustrator: 29.5.1 running on Windows 11:
Keeps blacking out the top portion of my window. I can scroll a little and make it go away, but it sure is annoying and sometimes won't go away.1 vote -
não consigo visualizer o modo contorno por CPU
quando tento usar o modo Contorno por CPU ele trava, e volta ao normal com o CTRL+Y
1 vote -
Problemas para presentar pantalla
Hola, tengo problemas al querer presentar pantalla en Adobe Illustrator (última versión, aunque me estuvo pasando con las últimas 4 actualizaciones). Cuando aprieto Mayús + F o aprieto la opción de Modo presentación, la pantalla se bugea y hace glitches. Desde ya, gracias por su ayuda y atención.
1 votePlease share the details about your OS, GPU, Ai build
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Sudden and constant "Out of GPU memory" error, Ai 29.4
I am suddenly getting constant "Out of GPU memory" errors, which renders all the graphics in "Outline" view, and crashes Illustrator. It just started occurring today (Wednesday April 23, 2025). Yesterday everything was fine.
Mac Studio, M2 Max, 64 GB RAM, Sonoma. Ai 29.4My CS6 version of Illustrator at home on an old Mac, runs so much better than anything coming out of Adobe ever since this Creative Cloud debacle disaster!
1 vote -
Solid black bar 1.5" wide across entire width of screen blocking top part of opened file
On opening existing file, solid black bar 1.5" wide and across entire screen at top of screen blocks that portion of file. Cannot resize it or delete it. Cannot access that part of file for editing. Was fine 3/30/25 after upgrading Illustrator on that day due to issues of uncontrollable mouse action.
TEST YOUR PRODUCT BETTER BEFORE RELEASING IT!!!!!
1 vote -
リアルタイムの描画と編集
設定→パフォーマンス→リアルタイムの描画と編集を
何度OFFにしてもONに戻ってしまうのを改善してほしい。1 vote
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