Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
312 results found
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Real-Time Drawing and Editing mode does not work for objects with both an effect and opacity mask added
If an object has an opacity mask, Illustrator renders it correctly when the object is moved, the mask moves together with the object.
But if you apply an effect to this object, Illustrator will keep the mask in place while the object is moved, as if it has the mask unlinked.
On the other hand, if you unlink the mask for the object without the effect and try to move it — Illustrator will render it wrong again, as if the mask is linked, until you release the object.
Please see the GIF attached and try the file yourself.
8 votes -
MacOS Ventura color pale
After update to macOS Ventura, file color becomes pale, like neon color becomes pale
24 votesAs stated at https://community.adobe.com/t5/illustrator-discussions/color-difference-between-cpu-gpu-previews/m-p/13322063, this issue is a Mac-only problem for Ventura on Silicon chips.
A workaround for now is to use CPU preview or run the app using Rosetta or open as Intel or roll back to Monterey.
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Illustrator not using GPU preview on MacBook Pro M1 Max
I bought a new MacBook Pro M1 Max 16" 2021 I have the latest version of Illustrator installed. But when I work with a project where I have a bitmap image illustrator automatically switches to CPU preview and everything crashes.
When I want to click up in the menu View > View using GPU - I can't it's greyed out. Cmd + E shortcut doesn't work either
I can't work with the program like that. Please do something about it. For it is completely crazy. And you don't solve it and yet it limits the work quite a lot. Several…
1 vote -
rulers display bug
I can't exactly say, which update introduced that bug, but Illustrator 2022 did not have it: sometimes (often when multiple documents are opened) the rulers go wild. When scrolling through the document, multiple copies of the rulers cover the whole screen and hide the artwork. We have this issue on both of our machines (iMac an Mac mini running on Ventura)
1 vote -
The grid doesn't show in the GPU view.
The grid doesn't show in the GPU view.
Appear temporarily, just while using the Pen tool.Illustrator (Desktop) 27.8.1
macOS Ventura 13.5
iMac Retina 5K, 27-inch, 2020
3.8 GHz 8-Core Intel Core i7
AMD Radeon Pro 5700 XT 16 GB
64 GB 2667 MHz DDR41 vote -
The path line is not aligned to the actual shape. Impossible to draw a precise shapes that could then be merged.
That problem was already mentioned 3 or 4 years ago. I'm still having problems with it. when I draw line it is not aligned to the acutal shape. it gets offset from the fill for at least 2-3px. I'm having project where this is driving me crazy. I tried turning GPU off as some people on interned mentioned but when I do that illustrator is jut too slow which makes it impossible to work with. Im running latest illustrator on my MacBook Pro 2019 Monterey 12.4 freshly cleaned. This should not be happening. please do seething about it.
1 vote -
1 vote
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Illustrator suddenly switching to CPU preview, GPU preview greyed out
My little research has shown that the preview mode changes when zooming if the cmyk document contains cmyk images. In a cmyk document with rgb images or an rgb document with rgb/cmyk images, there is no gpu to cpu preview switching when zooming. To reproduce the bug, the document must include multiple images in order to impact performance during scaling. My system: i5 8400, 32 Gb, GTX1650 with latest Studio Driver installed, Asus PA329C, windows 11 Build 22621.1265, Illustrator 27.3.1 Here's what it looks like on my system.
3 votesIt is expected to have this bug fixed in the latest version, 27.4. Please test if it works fine for you and comment back.
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Black artifacts on strokes
No funciona bien el trazo
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Captura de Pantalla 2023-03-21 a las 9.34.22.png 197 KB -
Captura de Pantalla 2023-03-21 a las 9.34.29.png 284 KB -
Captura de Pantalla 2023-03-21 a las 9.34.43.png 236 KB -
Captura de Pantalla 2023-03-21 a las 9.33.47.png 161 KB -
Captura de Pantalla 2023-03-21 a las 9.35.05.png 303 KB -
A_Triptico_DIN_A4_abierto_Plegado_acordeon DISENO2 - IDDM.ai 21070 KB
2 votes -
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Selected anchor points turn light gray, are almost not visible version 27.5
Illustrator 27.5. Ventura 13.2.1. When selecting items the selection color is not the layer colour but is almost not visible (light gray). GPU performance on or of doesn't help.
1 vote -
GPUプレビュー
数バージョン前から突然GPUプレビューが使用できなくなりました。
ファイルを開いたときはGPUプレビュー、そのあと、ペンツールなどを使うと強制的にCPUプレビューになってしまいます。
バージョンを戻しても直らなくなってしまい困っています。【私の環境】
Windows10 Pro 64bit
Illustratorのバージョン27.2
CPU：AMD Ryzen5 3600 3.59GHz
RAM：48GB
ビデオカード：NIDIA GeForce RTX 2060 12GB2 votes -
選択したオブジェクトのバウンディングボックスがずれる
いつもお世話になっております。
非常に便利なソフトを開発し運営し続けてくださっていることに心から感謝いたします。本日Illustrator使用時に以下のようなバグが確認されましたのでご報告させていただきます。
シェイプを選択時に最大まで拡大をした時にバウンディングボックスがオブジェクトとずれている。
ver 27.0.1の時にはこの現象は起こっておらず、ver 27.1.1にアップグレードした後に確認された。【添付画像参照：Illustratorbugimg.jpg】
【PC環境】
Windows 10 Pro（バージョン：21H2）64bit数々の要望にご対応いただいております皆様に感謝しております。
何卒、宜しくお願いいたします。
4 votes -
Certain shapes make illustrator change from GPU to CPU. Can't change back until a fresh reinstall.
I created this glass effect on my laptop and exported it to drive to download onto my PC. It opens normally with GPU preview but it switches to CPU if I zoom into my work. After some experimenting I found out it's only because of my shapes that create the glass effect. It affects both my laptop and PC. Laptop uses 1660 Max Q, not intergrated graphics.
It also affects other files (not consistent), that I open at the same time. Other files that are affected can't be changed back to GPU preview despite reopening the files individually. PC restart…
3 votes -
GPU preview greyed out
Mac Mini M2 Pro 32GB/1TB
Ventura 13.4 (22F66)Illustrator 27.5
Just opening a file and the View using GPU is greyed out, which results in slow performance.
The file has 6 linked images (2 jpg + 4 png) which are totally below 40 ΜΒ.Here are the files.
https://we.tl/t-OKm14RRB5aThanks in advance
1 vote -
Can't finish previewing. Could not complete the requested operation.
I applied a pattern to a stroke by accident and received this error. I'm using v25.0.1 on a PC with 16 gb RAM and a dedicated graphics card.
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Screen Shot 2020-11-15 at 1.54.07 PM.png 70 KB -
AI SS 02.jpg 308 KB -
Screenshot 2018-10-24 at 15.56.35.png 222 KB -
螢幕截圖 2018-10-24 上午11.31.13.png 157 KB -
Screen Shot 2018-10-22 at 2.49.07 PM.png 252 KB -
The_operation.png 68 KB -
Screen Shot 2018-10-18 at 11.15.35.png 301 KB -
Screen Shot 2018-10-19 at 11.19.56.png 27 KB -
Screenshot 2018-10-18 22.16.41.png 19 KB -
Screen_Shot_2018-03-28_at_10.35.10_PM.png 39 KB
722 votes -
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When working with hi-res Black and White Bitmaps Illustrator goes to CPU preview disabling GPU Animated / Scrubby Zoom.
When using hi-res BW bitmaps, 'Scrubby Zoom' or 'Animated Zoom' disables itself even if it's enabled in preferences. This happens after roughly 1 or 2 seconds after opening a file with this kind of images. The window goes from CMYK/Preview mode to CMYK/CPU mode as if it was in Separations Preview or CPU preview, even though it wasn't set to either of those. View>View Using GPU becomes grayed out so I can't go back.
This bug is happening on a file with 2 1200dpi bitmap 5"x5" (embedded and/or linked), each under 1MB in size, making the Illustrator file 3MB total,…
3 votesPlease check if this bug still happens in the latest Beta release, 27.6.0.120
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Outline 0.001pt isn't even - Laser doesn't understand path
When we use an outline of 0.01pt the path is even, when we decrease the path to 0.001pt for the laser to understand we get an uneven line. How do we fix this?
1 vote -
Visual glitch
White patches on screen when working on full pack layouts. To remove it and view the artwork correctly, Overprinting Preview has to be turned on, but it makes working slow.
1 vote -
previewing incorrectly
our logo is a mess after I rotate it.
it never happened before,
since I update the newest version it start happening.
please fix this. thank you.
my illustrator version is 27.4.1
1 vote -
Modalità contorno
ho problemi con la modalità contorno. Quando la attivo, Illustrator mi mostra sempre l'anteprima (sia con CPU che con GPU) anche se la modalitrà controno risulta effettivamente attiva. Ho controllato anche le impostazioni del documento su "imposta documento", ma la voce "mostra immagini con metodo contorno" è comunque disattiva. Inoltre quando risulta attiva, anche se non lo è veramente, non riesco a muovermi all'interno del documento e praticamente si "fissa" finchè non attivo nuovamente la modalità anteprima.
1 vote
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