430 results found

1. GPU Preview glitches with clipping masks and transparency (since Illustrator 29.6.0), white rectangle appears below

   I've encountered a rendering issue starting in Illustrator 29.6.0, and it's still present in 29.6.1. Here's how to reproduce it:

   1. Create a simple circle.
   2. Create a simple rectangle.
   3. Place the circle inside the rectangle using a clipping mask.
   4. Apply any transparency to the circle (e.g., set opacity < 100%, or add a drop shadow).

   Result:
   The rendering becomes corrupted for any object positioned beneath the clipping mask (try placing a filled shape underneath to see the issue clearly).

   Additional Notes:

   The issue only appears in GPU Preview.
   Switching to CPU Preview restores correct rendering.
   Changing the color profile or color model did not resolve the issue.
   Deleting Illustrator's preferences folder also had no effect.
   Rolling back to Illustrator 29.5 resolves the issue.
   Apologies for not including a screenshot – I rolled back to 29.5 before capturing one.

   System:
   iMac Retina 5K (27", 2017)
   macOS Ventura 13.7.6

   I've encountered a rendering issue starting in Illustrator 29.6.0, and it's still present in 29.6.1. Here's how to reproduce it:

   1. Create a simple circle.
   2. Create a simple rectangle.
   3. Place the circle inside the rectangle using a clipping mask.
   4. Apply any transparency to the circle (e.g., set opacity < 100%, or add a drop shadow).

   Result:
   The rendering becomes corrupted for any object positioned beneath the clipping mask (try placing a filled shape underneath to see the issue clearly).

   Additional Notes:

   The issue only appears in GPU Preview.
   Switching to CPU Preview restores correct rendering.
   Changing the color profile or color… more

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   24 votes

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   39 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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   Done (Available in Beta)  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

   We have fixed this issue and the fix is available in the latest Illustrator Beta app - v 30.0.0.114

   
   

   Please give it a try and share your observations. We are going to ship this in general availability builds soon.

2. Images and Shadows Not Rendering Correctly

   I am having issues with build 29.8.2.
   When I link photos to my artboards and add drop shadows to shapes or objects, the display is not rendering them. It will show them, but if I move or zoom out, sometimes they go away. And if I export my artboards, these issues carry over. The images dont export, there is just a grey circle where that masked image is supposed to be. And shadows from one object to the next are different, just not even there. How can I fix this?

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   Need More Info  ·  18 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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3. Curved paths not honouring guide styles / Guides are not dotted

   When converting artwork to guides, anything that has a curved path does not show the guide style set up in preferences. In my case I have guides set up as a dashed line with a light grey colour. What I'm seeing is a solid black line. Happens in AI 29.6.1 and the beta 29.7 88. Sample shows two shapes converted to guides but the ellipse remains as a solid black line. Using MacOS 14.7.6.

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   8 votes

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   13 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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   Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Works as expected in Beta 30.0.0.114.

   Please test the fix to make sure it’s ready to be pushed into the general build.

4. Can't see any Artboards

   Every project I access opens, but I can't see any artboards. I have tried downgrading and uninstalling+reinstalling, to no effect.

   Would be grateful for any input on my situation.

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   Need More Info  ·  6 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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5. Dragging a guide with Real-Time Drawing and Editing mode enabled makes black or cyan edges appear for all objects

   I'm not sure if this is a possible feature, if so please let me know for what I can use it. Otherwise I would like to report it.

   For example the following explanation:
   I place some retangles on the artboard. Two objects get a color filling and the third one is filled with white. I use a ruler on one of the colored objects. When I drag the same ruler again, the white object appears and all object have a black stroke. When I drag a second ruler the white object does not appear. If I grab the second ruler again, the white object appears again. And so on, no matter how many rulers there are.

   I took a Screenrecord to show you. Looking forward to hear from you guys.

   I'm not sure if this is a possible feature, if so please let me know for what I can use it. Otherwise I would like to report it.

   For example the following explanation:
   I place some retangles on the artboard. Two objects get a color filling and the third one is filled with white. I use a ruler on one of the colored objects. When I drag the same ruler again, the white object appears and all object have a black stroke. When I drag a second ruler the white object does not appear. If I grab the second ruler… more

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   2 votes

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   2 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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6. GPU rendering & mouse with indents (stepping) scroll wheel = blurry graphics

   When scrolling with a scroll wheel that has indents, the GPU rendering causes blurry graphics at the beginning of the newly rendered pars that come into the workspace. See attachment.
   It takes half a second to render that portion of the screen in normal quality on a Mac Studio Max! This machine should render fast enough to see no blurry parts. (120fps games as an example!)
   I suspect Ai 29.8.2 to have a render engine problem. It’s just too slow. Other apps like Figma, Affinity Designer render the same documents 100x faster.

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   2 votes

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   4 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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7. Color changes (and other things) do not change until I click on the page somewhere in Illustrator 2026

   As in the title. I cannot see the changes I've made (fill color, stroke color, or fill/stroke flip) until I click on the page. Also after working on a file for some time, the "info" data stops working. i.e. the height and width (of an object) show zero instead of a number value. Restarting the app fixes it, but only temporarily.

   Note: these same things are happening on 2 (completely different computers). One is a high-powered Alienware Area 51 desktop, the other is a high-powered Dell.

   2 votes

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   Need More Info  ·  3 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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8. Real Time Drawing & Editing will not turn off for drawing shapes

   When I have Real Time Drawing & Editing turned OFF, shapes (rectangle, ellipse) still show up filled while drawing, instead of just the vector outline as expected.

   Steps to recreate:
   turn off real-time drawing & editing
   select random fill color
   select shape tool
   draw shape

   expected result: only vector outline is seen during drawing
   actual result: filled shape is seen during drawing

   I tested this and found the same behavior on both my Windows 10 desktop and my Windows 11 Laptop, both running Illustrator 29.8.1 (64-bit).

   There is no problem when moving an object, that still displays the vector outline as expected.

   When I have Real Time Drawing & Editing turned OFF, shapes (rectangle, ellipse) still show up filled while drawing, instead of just the vector outline as expected.

   Steps to recreate:
   turn off real-time drawing & editing
   select random fill color
   select shape tool
   draw shape

   expected result: only vector outline is seen during drawing
   actual result: filled shape is seen during drawing

   I tested this and found the same behavior on both my Windows 10 desktop and my Windows 11 Laptop, both running Illustrator 29.8.1 (64-bit).

   There is no problem when moving an object, that still displays the vector outline… more

   5 votes

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   2 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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   Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Fixed and works as it should do in Beta 30.0.0.72 — please try to install it (or update if it’s installed) and verify if it works for you, before it gets pushed into General build.

9. Dotted Guides are not precise in GPU preview

   Guides should allow us to be sure about alignment.
   And while in CPU it’s mostly true, in GPU preview dotted guides get drawn 1 pixel off.
   These should perfectly overlap the edges of the object aligned!

   Look at the GIF attached

   If you notice a bug with the bounding bounding box not getting displayed when I select the rectangle in the CPU Preview mode — it’s a separate Beta-only bug, reported here: http://illustrator.uservoice.com/forums/939477/suggestions/50759876

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   3 votes

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10. Circle with thin stroke aligned inside has artifacts in GPU Preview

    I’ve noticed that when I draw a circle with a diameter of 250 mm and a stroke thickness of 0.25 pt, with the stroke alignment set to inside, and then draw another circle with the same stroke thickness but a diameter of 230 mm, the smaller circle shows irregularities in the stroke line (see images).

    When the stroke alignment is set to center, however, the circle is displayed correctly.
    This issue isn’t serious, I just noticed it while working.

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    2 votes

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    3 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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11. Changes made by plugin tools are not rendered instantly in CPU Outline and Pixel Preview modes

    Just recently something changed for plugins, and changes these make don’t get updated in modes until you force the canvas to redraw (zoom, move, draw in the region... not pan though).
    Here, I try to use one of Astute Graphics’ plugins (it affects many) — I shorten the path, but Ai doesn’t re-render it!

    I bet it’s about performance, but come on! These tools is what keeps Ai afloat for many. Please don’t drop the support.

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    4 votes

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12. The working screen often appears pink. How to fix it?

    The working screen often appears pink. How to fix it?

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    2 votes

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13. Bug affichage le blanc est transprent

    Depuis la mise à jour 29.7 tout ce que je fais en blanc apparait transparent ?

    1 vote

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    Need More Info  ·  7 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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14. モノクロになってしまう

    illustrator2025
    Windows11

    Adobeクラウドに保存していたものを開くと「プレビューを終了できません。指定した処理を実行できませんでした」というポップアップが出てしまい、保存していたものがモノクロになってしまって編集もできない。クラウドの一覧で見ると正常そう。

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    3 votes

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    4 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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15. Rotating an object with 3D Extrude & Bevel causes pixelation in v29.8.2

    I don't know if any user has raised this before, but the 3D Extrude and Bevel in Illustrator (29.8.2) has an issue. When trying to manipulate an object by rotating it, the object completely pixelates as it is adjusted. It's impossible to ascertain the positioning as it just becomes a massed blob of pixels whilst I am trying to position it. Whether positioning it manually, or by using the X,Y, Z sliders, the problem still persists. Zooming in doesn't work either (the pixellation just increases in size). See screen grab- as you can see, the item I am trying to manipulate is completely pixelated as and whenever I try to reposition it.

    The Classic version doesn't have this issue, and the object remains clear at all times. A shame as the new version has more features, but it's quite unusable because of this.

    Can you sort this issue out?

    I don't know if any user has raised this before, but the 3D Extrude and Bevel in Illustrator (29.8.2) has an issue. When trying to manipulate an object by rotating it, the object completely pixelates as it is adjusted. It's impossible to ascertain the positioning as it just becomes a massed blob of pixels whilst I am trying to position it. Whether positioning it manually, or by using the X,Y, Z sliders, the problem still persists. Zooming in doesn't work either (the pixellation just increases in size). See screen grab- as you can see, the item I am trying to… more

    2 votes

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    Need More Info  ·  1 comment  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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16. Slow PDF management

    Ai 29.7.1
    Very slow redrawing/UI of imported [small] PDF

    1 vote

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    Need More Info  ·  3 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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17. 作画画面でピンクの領域が常に表示される

    1.imac late2015_macOS Monterey ver.12.7.6　illustrator29.8.1　2.オブジェクト複数生成時　3.通常表示　4．オブジェクトの境界に沿ってピンクの枠が画面上に常に表示される

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    1 vote

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    2 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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18. Color blindness proof preview kills GPU, requiring restart

    Steps to recreate:
    Create a new document. Proof setup > Color Blindness (any type) > Proof Colors. Zoom in or out. The screen flashes and GPU preview if now off. It can not be re-enabled even if you disable Proof Colors. Restarting illustrator is required to get back GPU preview.

    System: Apple M1 Pro

    1 vote

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    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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19. This file will not allow viewing in GPU mode on my computer. It works fine on other computers.

    Apple M2 Max Macbook Pro 16-inch, 2023 OS 15.6 (24G84)

    Using Illustrator 29.7.1

    Upon opening this file (attachement wouldn't work - please provide another way to transfer) I can not use GPU mode no matter what I do. I tried reinstalling all of Creative Cloud, and then completely wiped my computer and started fresh. The file is still glitchy. It seems to only happen on my computer. Colleagues do not have an issue with the file. Happy to provide the packaged file, just can't upload zip here.

    1 vote

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    2 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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20. Anchor points drift and deviate from their original positions while an object is being rotated

    Multiple rotations with positional deviation

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    1 vote

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