Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
343 results found
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some SBSAR files apply weirdly in illustrator
when I applied 3d texture to object with some SBSAR file downloaded from substance assets, the texture of object looks matted color.
both RGB and CMYK the files didn't work well
but the texture works well in substance painter.
It seems bug to fix in Illustrator.you can check here
1 vote -
ビットマップ系の効果を適用したオブジェクトをコピーする際に低解像度で処理される
macOS13.6.3/iMac27inch/intel/AMD Radeon5300 4GB
Illustrator ver.26.5〜再現手順
1.環境設定で「リアルタイムの描画と編集」をオンにする。
2.任意のオブジェクトを作成し、「効果→スタイライズ→ぼかし」を適用する。
3.グループ選択ツールで選択しドラッグを開始。ドラッグ中はリアルタイム描画の低解像度表示となる。
4.ドラッグ中にoptionキーをプレス。そのまま任意の位置までいどうする。
5.ドラッグを終了すると当該オブジェクトがコピーされる。通常の移動ではドラッグ終了時に適切な解像度でのレンダリングが行われるが、途中からoptionキーをプレスした場合適切なレンダリング結果とならずリアルタイム描画の状態のままとなる。期待する結果
通常の移動時と同様適切な解像度での結果表示となる。実際の結果
移動中の低解像度の表示のままの結果が得られる。回避方法。
「リアルタイムの描画と編集」を外してリアルタイムの描画をさせないか、ドラッグ開始前にoptionキーを押しておく。この挙動は最終的に行われる実際の解像度でのレンダリングが行われない事による不具合かと考えられます。この影響は
スタイライズに含まれる「ぼかし」「ドロップシャドウ」「光彩」や３Dとマテリアル等のビットマップレンダリングが伴う処理で出ます。今回はoptionショートカット利用のコピーという条件ですが、他にも発生条件が存在するようにも思います。
何にしろ、低品質でデータが保持されると印刷事故に直結します。早急にご対応頂きたいものです。9 votes -
Animated zoom bug (workspace flickers and turns black when in a group)
- Windows 11 (latest)
- Illustrator 28.3
- The screen flickers and turns black using Animated Zoom within a group. If I exit the group (using escape), the screen returns to normal. Animated Zoom works normally as long as I am not within a group.
The video I've uploaded shows me double-clicking a group to enter it, then using Animated Zoom to produce the flickering and black screen. I hit escape to exit the group, and the screen returns to normal. I then demonstrate that Animated Zoom works correctly when not within the group.
Thanks
4 votes -
Artboard not sizing correctly
This issue continues happening. I am attaching 2 screenshots showing the issue. Image 1 shows the top right corner of the artboard when I "fit to page." Image 2 shows the artboard after I've zoomed out once. The edge of the artboard moves in, but visually, the white part of the artboard doesn't move.
1 vote -
Flickering when zooming with animation after update to Illustrator 2024 28.3
I was trying to fix the insane lag in the previous version, even though I had all the drivers updated(I have MSI RTX 3080 and Ryzen Threadripper 3960X with 64 GB of RAM so it's not a performance issue).
After updating the lag got worse and when I zoomed in with the GPU enhancing features which is zoom with animation. The canvas was flickering when using the zoom shortcut CTRL+SPACEBAR. I then opened a fresh document and noticed this problem wouldn't occur. So the issue is the fact I had the view grid on on my other document.
Also when…1 vote -
Screen flashing while tool tips is on and hoovering over docked toolbar
While using the advanced toolbar and the 'show tool tips' feature, the screen flashes/glitches very fast and violently. I turned off the tool tips and the glitch stops. The tool tips feature is helpful but this glitch makes it useless/painful.
1 vote -
Artboard Borders / Guides / Grid Disappear when Scrolling/Panning
When I scroll or pan with the scrollbars or the hand tool the black border of the artboards disappear. This is super annoying as I keep my canvas white, so when I'm moving around the canvas, I can't see where the artboards are until I release the hand tool.
56 votesWe have started working on fixing this one.
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Flickering colors and images when moving mouse while in GPU mode
The screen flickers when you move the cursor (it sucks!).
When you switch to CPU it stops, but you lose the animated zoom which is a nice feature.
Equipment:
Mac Studio M2 Max 64GB
Apple Studio Display
Sonoma 14.3.1Illustrator version:
28.21 vote -
使用抓手工具点击画布，画板上的图片出现白边 / White border appears around artboards when panning
使用抓手工具点击画布，画板上的图片出现白边，见视频：
2 votes -
Highlighting text leads to disappearing artboards
This tends to only happen when I have minimized the screen to be half of my desktop size. Whenever I highlight text in Illustrator the artboard disappears and it only comes back when I've selected the selection tool and click in the work space.
0 votes -
Pattern fill pixelation
Zooming into an object filled with a pattern shows raster pixelation in the pattern. If you select the object and move it slightly or change its view, then the pattern is updated and looks vectored. This is annoying. I just want it to update and look clean when I am using the zoom tool.
1 vote -
Illustrator Crashes When Trying To View Using CPU or Pixel Preview (All Versions)
Been happening for quite some time now. When trying to view a pixel preview of my document it will hang then crash. Same exact thing happens if I try to "view using CPU". Also have been getting a weird "hairline" pink line around non-stroked objects.
Attached pictures of the pink outline around the gray in the one picture and another around the white and the gray. It seems to change as I zoom in and out which makes me think it's a rendering/driver bug. I think this issue and the original crashing when trying to select CPU or Pixel Preview…
1 vote -
Typo causes harsh generative AI warning
My prompt for generative AI was "abscract [sic] background with 4 quotations". Illustrator threw a red warning: "One or more of your terms violate guidelines". I couldn't capture the screen because the warning disappeared quickly. When I corrected the spelling to "abstract" it generated results without a warning. Seems the warning should be a little different for this.
1 vote -
Artifacts and unable to render Mask
Good day.
I'm having troubles rendering an Opacity Mask. I attach the screenshots of the differences. When I change to CPU Preview, the file renders normally but when I change to GPU preview it shows as the image attached. The problem also affects some blending modes like Color Burn which do not render correctly neither in GPU or CPU Preview.
My system is as follows:
-Asus B550M-A
-Ryzen 5 5600x
-32gb Corsair Vengeance DD4 3600MHz RAM
-Sapphire AMD RX 6700XT 16GBIllustrator Version 28.2 (64 bits)
1 vote -
Blurry Image
It's probably a bug, when I move around the sheet it often happens that the object becomes blurry like the attached image, I work with a latest generation Mac Pro, but this problem occurs on all the PCs I have, what could it be? Thank you
1 vote -
画面がチカチカする
カーソルを動かすたびに画面がチカチカする。
1 vote -
1 vote
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Outline Mode Breaks display when toggling in and out of it.
I found that when I go into outline mode and then toggle the layers off of it it breaks my display a little bit. It fixes itself if I just undo the toggling and then Cmd Y to turn it off that way but it'd be nice not having to do that.
1 vote -
All files appear pixelated when opened
AI was working fine yesterday. Now no matter what file I open, all of the graphics in the file are pixelated. Need help in fixing this.
1 vote -
Screen glitching when moving cursor
Any idea what's going on here? Whenever I open older files to edit information I'm getting a strange glitching when moving the cursor. It doesn't matter if I switch to Overprint or Preview - the issue immediately comes back. I've also Quit and Restarted and the problem still persists.
Running 28.0 on macOS Ventura 13.6.1
So, so bored of these constant issues when updating your software.
1 vote
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