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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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426 results found

  1. Dotted Guides are not precise in GPU preview

    Guides should allow us to be sure about alignment.
    And while in CPU it’s mostly true, in GPU preview dotted guides get drawn 1 pixel off.
    These should perfectly overlap the edges of the object aligned!

    Look at the GIF attached

    If you notice a bug with the bounding bounding box not getting displayed when I select the rectangle in the CPU Preview mode — it’s a separate Beta-only bug, reported here: http://illustrator.uservoice.com/forums/939477/suggestions/50759876

    3 votes

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  2. Changes made by plugin tools are not rendered instantly in CPU Outline and Pixel Preview modes

    Just recently something changed for plugins, and changes these make don’t get updated in modes until you force the canvas to redraw (zoom, move, draw in the region... not pan though).
    Here, I try to use one of Astute Graphics’ plugins (it affects many) — I shorten the path, but Ai doesn’t re-render it!

    I bet it’s about performance, but come on! These tools is what keeps Ai afloat for many. Please don’t drop the support.

    4 votes

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  3. Can't see any Artboards

    Every project I access opens, but I can't see any artboards. I have tried downgrading and uninstalling+reinstalling, to no effect.

    Would be grateful for any input on my situation.

    2 votes

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  4. I can't see any shapes I have created inside and outside the artboard, even when I have not selected any preview options

    I am not able to see any shapes, I created inside and outside the artboard. I made sure that none of the preview options are selected, still after zooming in and out whole shapes are disappearing from the illustrator software.

    1 vote

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  5. 2 votes

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  6. Color changes (and other things) do not change until I click on the page somewhere in Illustrator 2026

    As in the title. I cannot see the changes I've made (fill color, stroke color, or fill/stroke flip) until I click on the page. Also after working on a file for some time, the "info" data stops working. i.e. the height and width (of an object) show zero instead of a number value. Restarting the app fixes it, but only temporarily.

    Note: these same things are happening on 2 (completely different computers). One is a high-powered Alienware Area 51 desktop, the other is a high-powered Dell.

    2 votes

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  7. GPU glitch / flicker / spinning wheel lag while moving artboards (since Illustrator 29.8.3 - 30.0)

    There is an annoying bug with GPU glitch / flicker / spinning wheel lag while moving artboards (since Illustrator 29.8.3 - 30.0)

    1. Choose artboard tool
    2. Move artboard

    glitch and laggy movement

    How to fix this?
    (It is absolutely NO option to turn of GPU ussage!)

    iMac Pro 2017
    Prozessor 2,3 GHz 18-Core Intel Xeon W Grafik Radeon Pro Vega 64 16 GB
    Speicher 128 GB 2666 MHz DDR4
    macOS Sequoia 15.7.1

    1 vote

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  8. Circle with thin stroke aligned inside has artifacts in GPU Preview

    I’ve noticed that when I draw a circle with a diameter of 250 mm and a stroke thickness of 0.25 pt, with the stroke alignment set to inside, and then draw another circle with the same stroke thickness but a diameter of 230 mm, the smaller circle shows irregularities in the stroke line (see images).

    When the stroke alignment is set to center, however, the circle is displayed correctly.
    This issue isn’t serious, I just noticed it while working.

    2 votes

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  9. GPU rendering & mouse with indents (stepping) scroll wheel = blurry graphics

    When scrolling with a scroll wheel that has indents, the GPU rendering causes blurry graphics at the beginning of the newly rendered pars that come into the workspace. See attachment.
    It takes half a second to render that portion of the screen in normal quality on a Mac Studio Max! This machine should render fast enough to see no blurry parts. (120fps games as an example!)
    I suspect Ai 29.8.2 to have a render engine problem. It’s just too slow. Other apps like Figma, Affinity Designer render the same documents 100x faster.

    2 votes

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  10. Images and Shadows Not Rendering Correctly

    I am having issues with build 29.8.2.
    When I link photos to my artboards and add drop shadows to shapes or objects, the display is not rendering them. It will show them, but if I move or zoom out, sometimes they go away. And if I export my artboards, these issues carry over. The images dont export, there is just a grey circle where that masked image is supposed to be. And shadows from one object to the next are different, just not even there. How can I fix this?

    3 votes

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  11. Rotating an object with 3D Extrude & Bevel causes pixelation in v29.8.2

    I don't know if any user has raised this before, but the 3D Extrude and Bevel in Illustrator (29.8.2) has an issue. When trying to manipulate an object by rotating it, the object completely pixelates as it is adjusted. It's impossible to ascertain the positioning as it just becomes a massed blob of pixels whilst I am trying to position it. Whether positioning it manually, or by using the X,Y, Z sliders, the problem still persists. Zooming in doesn't work either (the pixellation just increases in size). See screen grab- as you can see, the item I am trying to…

    2 votes

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  12. 作画画面でピンクの領域が常に表示される

    1.imac late2015_macOS Monterey ver.12.7.6 illustrator29.8.1 2.オブジェクト複数生成時 3.通常表示 4.オブジェクトの境界に沿ってピンクの枠が画面上に常に表示される

    1 vote

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  13. Real Time Drawing & Editing will not turn off for drawing shapes

    When I have Real Time Drawing & Editing turned OFF, shapes (rectangle, ellipse) still show up filled while drawing, instead of just the vector outline as expected.

    Steps to recreate:
    turn off real-time drawing & editing
    select random fill color
    select shape tool
    draw shape

    expected result: only vector outline is seen during drawing
    actual result: filled shape is seen during drawing

    I tested this and found the same behavior on both my Windows 10 desktop and my Windows 11 Laptop, both running Illustrator 29.8.1 (64-bit).

    There is no problem when moving an object, that still displays the vector outline…

    5 votes

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  14. Extremelly laggy experience

    I have i9 14th gen CPU, 64 GB Corsair vengeance RAM , a 5090 RTX.. still my illustrator lags like crazy... It runs 10X smoother in my mac with M1 pro chip and 16GB RAM! This is soo annoying, I loose hours daily because of this lag...

    1 vote

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  15. Slow PDF management

    Ai 29.7.1
    Very slow redrawing/UI of imported [small] PDF

    1 vote

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  16. Perspective Selection tool

    Moving an object I want to put in perspective leaves an afterimage, what does not disappear and contains parts of the background.

    1 vote

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  17. This file will not allow viewing in GPU mode on my computer. It works fine on other computers.

    Apple M2 Max Macbook Pro 16-inch, 2023 OS 15.6 (24G84)

    Using Illustrator 29.7.1

    Upon opening this file (attachement wouldn't work - please provide another way to transfer) I can not use GPU mode no matter what I do. I tried reinstalling all of Creative Cloud, and then completely wiped my computer and started fresh. The file is still glitchy. It seems to only happen on my computer. Colleagues do not have an issue with the file. Happy to provide the packaged file, just can't upload zip here.

    1 vote

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  18. 1 vote

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  19. Bug affichage le blanc est transprent

    Depuis la mise à jour 29.7 tout ce que je fais en blanc apparait transparent ?

    1 vote

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  20. Artwork gets drawn duplicated

    Object glitches appearing in Illustrator when using the new 2021 - 25.3.1.
    Happens when moving around and zooming in and out, see attached.
    Anyone help?

    1 vote

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