Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
394 results found
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Black table screen
With the latest Windows update, every time I open or create a new file, the desktop screen goes black. I tried uninstalling the latest version and reverting to previous versions, and the same thing happens.
My computer is an HP Pavilion.
Processor: AMD Ryzen 7 4700U with Radeon Graphics 2.00 GHz.
Installed RAM: 16.0 GB (15.4 GB usable).
System type: 64-bit operating system, x64 processor.1 vote -
Illustrator keep blacking out the top part of my artboard.
My version of Illustrator: 29.5.1 running on Windows 11:
Keeps blacking out the top portion of my window. I can scroll a little and make it go away, but it sure is annoying and sometimes won't go away.1 vote -
não consigo visualizer o modo contorno por CPU
quando tento usar o modo Contorno por CPU ele trava, e volta ao normal com o CTRL+Y
1 vote -
Problemas para presentar pantalla
Hola, tengo problemas al querer presentar pantalla en Adobe Illustrator (última versión, aunque me estuvo pasando con las últimas 4 actualizaciones). Cuando aprieto Mayús + F o aprieto la opción de Modo presentación, la pantalla se bugea y hace glitches. Desde ya, gracias por su ayuda y atención.
1 votePlease share the details about your OS, GPU, Ai build
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Sudden and constant "Out of GPU memory" error, Ai 29.4
I am suddenly getting constant "Out of GPU memory" errors, which renders all the graphics in "Outline" view, and crashes Illustrator. It just started occurring today (Wednesday April 23, 2025). Yesterday everything was fine.
Mac Studio, M2 Max, 64 GB RAM, Sonoma. Ai 29.4My CS6 version of Illustrator at home on an old Mac, runs so much better than anything coming out of Adobe ever since this Creative Cloud debacle disaster!
1 vote -
Solid black bar 1.5" wide across entire width of screen blocking top part of opened file
On opening existing file, solid black bar 1.5" wide and across entire screen at top of screen blocks that portion of file. Cannot resize it or delete it. Cannot access that part of file for editing. Was fine 3/30/25 after upgrading Illustrator on that day due to issues of uncontrollable mouse action.
TEST YOUR PRODUCT BETTER BEFORE RELEASING IT!!!!!
1 vote -
リアルタイムの描画と編集
設定→パフォーマンス→リアルタイムの描画と編集を
何度OFFにしてもONに戻ってしまうのを改善してほしい。1 vote -
Fliped lettter raster
When text is flipped (horizontally or vertically) it appears pixelated / rasterized / aliased.
2 votes -
1 vote
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Rendering Issue with Knock Out Group beyond 200% zoom out
1 background layer, 1 top layer containing 1 text and 1 rectangle grouped together and set as knock out group. A fill is added to the text with opacity 0%, the initial fill is deleted.
Until I zoom in to 200%, the text is not rendered. Starting from 200% zoom, the text is correctly knocked out from the rectangle.
Export works as expected.1 vote -
Drop Shadow, Outer Glow, Etc. make the files extremely bloated
Every time I create a drop shadow or an outer glow now, the thing doesn't render properly on screen (see screenshot), but worst of all that simple addition adds about 500MB to my file size. What's going on?
M1 MacPro Sonoma
Ai version 29.3 - though same thing happens with 28, 27 and 26.I've also included a simple file - add a drop shadow with about 15px size and save (without compression) and watch the file increase, Also see rendering errors.
1 vote -
Nothing is visible except outlines when selected
You get glimpses of its color when zooming in and out but cannot view the coloration.
How can it be corrected?1 vote -
Screen blinking when moving mouse or hit keyboard
Screen blinking when moving mouse or hit keyboard, then back to normal after some time.
1 vote -
Pasted/embedded images are sporadically appearing or disappearing depending on scroll direction
When opening an ai file with V29.2 on Windows 11 utilizing a RTX a2000 laptop (Firmware 553.50) embedded and linked images appear and disappear depending on scrolling direction. This renders the program completely unusable. This bug does not appear in V28.7.3
1 vote -
Antialiasing for text get disabled with Overprint Preview enabled
Text pixelation during 'overprint preview'
29.0.11 vote -
Outline Preview & CPU preview not working (cause canvas freezing)
Selecting outline preiview, preview on CPU, overprint preview, & Pixel preview is not working. It will cause the artboard freezing unless I back to GPU preview.
I have tried in illustrator 28, it is worked normally.Operating system:
Windows 11 23H2
Ryzen 5 7535HS
RTX 2060Illustrator Version: 29.0
1 vote -
Canvas melts, as if animated
I have encountered a weird bug. Issue happened after the current update.
1 vote -
Slow file open when other docs are open. Shows a magenta border. Macbook Pro Apple M3 Max; Sonoma up to date; AI 29.1
Slow file open when other docs are open. Shows a magenta border. Macbook Pro Apple M3 Max; Sonoma up to date; AI 29.1.
What's the issue? I have to "command zoom out" to see the file. Or close the other files prior for it to open without stalling and a magenta border.
1 vote -
Black canvas when creating or opening a document
When creating a new document or opening an existing document in Illustrator, I get a black screen (see attached). I have to resize the window to be able to work. This is not ok.
Version 29.1, im using windows 111 vote -
Outline view not work on AMD graphics
Outline view does not work on my PC, AMD 6650XT Illustrator 29.1 or beta.
This is my system info.1 vote
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