Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
382 results found
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Pasted/embedded images are sporadically appearing or disappearing depending on scroll direction
When opening an ai file with V29.2 on Windows 11 utilizing a RTX a2000 laptop (Firmware 553.50) embedded and linked images appear and disappear depending on scrolling direction. This renders the program completely unusable. This bug does not appear in V28.7.3
1 vote -
Antialiasing for text get disabled with Overprint Preview enabled
Text pixelation during 'overprint preview'
29.0.11 vote -
Outline Preview & CPU preview not working (cause canvas freezing)
Selecting outline preiview, preview on CPU, overprint preview, & Pixel preview is not working. It will cause the artboard freezing unless I back to GPU preview.
I have tried in illustrator 28, it is worked normally.Operating system:
Windows 11 23H2
Ryzen 5 7535HS
RTX 2060Illustrator Version: 29.0
1 vote -
Canvas melts, as if animated
I have encountered a weird bug. Issue happened after the current update.
1 vote -
Slow file open when other docs are open. Shows a magenta border. Macbook Pro Apple M3 Max; Sonoma up to date; AI 29.1
Slow file open when other docs are open. Shows a magenta border. Macbook Pro Apple M3 Max; Sonoma up to date; AI 29.1.
What's the issue? I have to "command zoom out" to see the file. Or close the other files prior for it to open without stalling and a magenta border.
1 vote -
Black canvas when creating or opening a document
When creating a new document or opening an existing document in Illustrator, I get a black screen (see attached). I have to resize the window to be able to work. This is not ok.
Version 29.1, im using windows 111 vote -
Outline view not work on AMD graphics
Outline view does not work on my PC, AMD 6650XT Illustrator 29.1 or beta.
This is my system info.1 vote -
Illustrator Outline mode not working (still in normal mode but can’t move artboard)
Anytime I want to enter Outline mode, it doesn't work. It should show black white outlined vector, but here only shows the artboard as normal mode, but cant move. The title bar showing Outline mode. Have tried to use CPU/GPU preview but still doesn't work.
OS: windows 11 23H2 22631.4541
Illustrator 29.11 vote -
Ghosting and image retention in UI panels of Illustrator & Photoshop with 5k Monitor
Since Illustrator 29 and new Photoshop I suffer an annoying ghosting bug on my LG Ultra Fine Monitor with 5k (at an iMac Pro from 2017). It is only related to Adobe products related and does not appear in any other app!
Even if the panels or windows are not in the foreground, while using e.g. a browser window for some time in front, there appears a ghosting in the tool panels from the window which is in the background of the UI panels, at the moment when switching back to Illustrator.
This is really annoying.
Switching Illustrator to any…
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Ghosting Source example Adobe Illustrator.jpg 1493 KB -
Ghosting from Example Source Adobe Illustrator.jpg 1324 KB -
Ghosting Adobe Photoshop.jpg 1193 KB -
No Ghosting Adobe in Excel.jpg 1122 KB -
Ghosting Adobe Illustrator.jpg 1008 KB -
No Ghgosting Calendar.jpg 837 KB -
Ghosting Adobe Illustrator_1.jpg 897 KB -
NO Ghosting in Brwoser window.jpg 659 KB -
Ghosting Source example Acrobat.jpg 1156 KB -
NO Ghosting Finder.jpg 615 KB
1 vote -
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Pantalla de diseño negra
Hola, mi problema es que no logro ver el contenido de la pantalla de diseño de Adobe Illustrator 29.0.1, trabajo sobre Windows 11 Pro 24H2 con una laptop Lenovo Ideapad 5 AMD Ryzen 7 5700U with Radeon Graphics 1.80 GHz con 16 Gb de RAM. La tarjeta gráfica tiene el AMD software Adrenaline Edición 24.9.1.
PhotoShop e InDesign trabajan bien, pero desde que instalé Illustrator empezaron los problemas... Carga al programa, pero la ventana de diseño se mantiene en negro. Cuando abro un archivo diseñado con anterioridad, se ven las capas según el diseño en la ventana Capas, sin embargo, la…
1 voteDisabling AMD Adrenaline seems to solve the issue for now. Please comment if it works or doesn’t work for you if you had a similar problem and upvote.
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Outline View is not working in v29.0
When I try to switch from GPU Preview to Outline View, the screen flickers and remains on GPU Preview. The name in the menu changes, but the screen doesn't.
1 vote -
Distortions / pixelation when Space bar is held and mouse pointer moved
When I press and hold space bar and move the mouse pointer to navigate the screen, the distortions / pixelation appear and make it it difficult to work. Please help. I tried reinstalling AI and ran windows update.
OS: Windows 11 Home
AI version: 29.0 (64 bit)1 vote -
線を細く設定した際の表示バグ
線の太さを0.001pxなどに設定した場合、設定は出来ているのに実際の線の表示位置と、選択できる線実体の位置にズレが生じます。
表示限界かとは思いますが、表示できないなら設定も出来なくすべきかと思います。3 votes -
Thin strokes look rough 0.01线条很粗糙
0.01的圆形线条和0.02的圆形线条非常粗糙
1 vote -
Rose Frame
Illustrator has a bug where a pink frame appears several times. It appears on both my apples.
1 vote -
Edges are misaligned at high zoom level
After zooming in on a rectangle, the actual rendered appearance is misaligned with the edges of the rectangle.
1 vote -
PLEASE FIX SCREEN FLICKERING!!!!
The screen flickers when you move the cursor—it's driving me insane!
Switching from GPU to CPU solves the issue but then I lose animated zoom, which sucks!MacStudio M2 Max
64GB RAM
Illustrator version 28.6
OSX 14.6.11 vote -
Panning with hand tool is not fluid
Using hand tool and moving through the file is not fluid!! Version 28.6
3 votesHi,
Thank you for reporting the issue. However, we are unable to reproduce it on our end. To help us investigate further, could you kindly provide the following:
- The AI file where the issue occurs.
- A short screen recording demonstrating the problem.
This will enable us to analyze and address the issue more effectively.
Warm regards,
Aishwarya G Gadodia
Illustrator Team
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Flickering Pasteboard with GPU Preview
This is an ongoing, intermittent issue with Illustrator on Mac. It predates the M-series chips in my memory. The issue is that when the GPU preview is on the pasteboard starts to flicker (see attached). This is not tied to a specific action or effect in my experience, but happens randomly. Suggestions are to turn off GPU preview (not terribly helpful) or turn it off/on which sometimes works, or restart which sometimes works. Can you PLEASE figure out why this happens (has been happening for years!) and fix it.
2 votes -
填充转描边问题
同一个图形在大画布中填充转描边出现异常；在常规画布中正常。
如视频及文件。
这里无法上传AI文件，文件在下面评论区。2 votes
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