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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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58 results found

  1. Reordering artboards / double clicking an artboard zooms me into that artboard

    I experience the following disorienting app behaviour.

    How to reproduce:
    1. Zoom out with all the artboards in view.
    2. In the artboard list, find which artboard is highlighted.
    3. Click-and-drag that artboard. (Don't even really need to reorder it)

    Expected behavior:
    Nothing asides from reordering the artboards.

    Actual behavior:

    I am now zoomed into that artboard. I then have to zoom back out and continue reordering artboards at my desired birds-eye-view distance.

    12 votes

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  2. Rotation of a text while Snap to Grid is on

    You can't rotate a text with the Rotate tool when Snap to grid is on.

    Please watch the GIF attached.

    Then try to replicate.

    Open the attached document.
    Enable Snap to Grid.
    Select text.
    Grab Rotate tool.
    Hold Shift (or even do not).
    Try to rotate the text.
    Failure?
    If yes, move it a bit to the side (with snapping still on) and try again.
    Experiment a bit with different positions.

    12 votes

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  3. Live Paint bucket tool preview error

    1. Adobe Illustrator CC 2021 (25.2.1 64-bit) on Windows 10 Home Edition.

    2. After the Live Paint Bucket tool is selected, out of the 3 preview swatches above the pointer, the center one is always wrong / inverted. This bug is consistent when we press the left & right arrow keys on the keyboard to select a swatch. On the other hand, the Swatches panel would reflect the correct option when the Live Paint Bucket tool is in used.

    3. When the Live Paint Bucket tool is selected, the center swatch in the 3 preview swatches should accurately reflect the color option, just…

    12 votes

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  4. Color Undo not working

    1. Select an object
    2. Move object
    3. Paste Hex code into color panel, hit enter
    4. Paste Hex code into color panel, hit enter
    5. Paste Hex code into color panel, hit enter
    6. press 'cmd+z' (undo) The color changes are skipped undo jumps to 1. (Undo: Move object)
    12 votes

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  5. 11 votes

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    6 comments  ·  Blends  ·  Admin →
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  6. Images within opacity masks shift

    When using multiple opacity masks in a file in an earlier version, including 29.31. Opening it in illustrator 29.4 almost all the images used for the masks are repositioned to the center of the page.

    11 votes

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  7. 11 votes

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  8. Artwork gets shifted when an artboard is resized with width and height constrained and Scale Artwork Constrained enabled

    CC 2025 v29.0 introduces the long-awaited "Scale Artwork with Artboard" option. When we drag the transformation frame with the Artboard tool, the objects are scaled synchronously, and the position’s calculated properly.
    However, when we start to enter the width or height of the artboard, with Constrain locked, the objects get shifted relative to the artboard after being scaled.
    The problem has been confirmed on both MacOS and PC.

    11 votes

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  9. Layer's options display 'Dim Images' turned on when it's off

    1. Go to Layer Options
    2. Enable 'Template' option
    3. Uncheck 'Dim Images to' option
    4. Hit OK
    5. Go to Layer Options again
    6. 'Dim Images' is on by itself, despite I turned it off in step 3
    11 votes

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    0 comments  ·  Layers  ·  Admin →
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  10. Illustrator 27.9 Adobe PDF Preset will match what it was last modified to.

    This seems new to 27.9 and removes confidence in save presets.

    Steps to replicate:
    1) Save file as Adobe PDF format
    2) Select [Smallest File Size] from presets.
    3) Check Preserve Illustrator Editing Capabilities (note it now says: [Smallest File Size] (Modified))
    4) Click Save PDF
    5) Save file as Adobe PDF format
    6) Select [Smallest File Size] from presets.

    Notice the Preserve Illustrator Editing Capabilities is now selected. Also notice the preset name hasn’t changed to say it's (Modified).

    2022 Mac Studio M1 Max, Illustrator 27.9

    9 votes

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  11. Curved paths not honouring guide styles / Guides are not dotted

    When converting artwork to guides, anything that has a curved path does not show the guide style set up in preferences. In my case I have guides set up as a dashed line with a light grey colour. What I'm seeing is a solid black line. Happens in AI 29.6.1 and the beta 29.7 88. Sample shows two shapes converted to guides but the ellipse remains as a solid black line. Using MacOS 14.7.6.

    8 votes

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  12. Stroke Inside is unchangeable on a compound shape

    If you make a compound shape from two paths with strokes set to Inside, then this is retained for the compound shape and shown in the Appearance panel, but it's not reflected in the Stroke panel and it can't be changed there.

    8 votes

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    0 comments  ·  Strokes  ·  Admin →
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  13. Eyedropper picks up the wrong values when sampling a filled clipping mask

    I am using Mac OS 10.15.7 and am able to consistently reproduce this bug in both AI CC 2021 but as far back as AI CS5 running in Mac OS 10.6.8

    When a fill is applied to a clipping mask, the eye dropper will pick up incorrect CMYK/RGB values. This is especially problematic when a pure black is replaced by a 4 color process build in the printing industry.

    I would expect to eye drop the exact values applied to the object I've clicked on.

    8 votes

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  14. SVG Precision and options are reset on every launch of IL. Add a place in IL preferences allowing users to permanently set SVG precision.

    I've gone over this problem in detail on the forums here:

    https://community.adobe.com/t5/illustrator-discussions/opening-a-svg-and-then-re-saving-it-causes-severe-distortions-in-the-resulting-file/m-p/15123107#M434142

    Illustrator's precision for saving out SVG files has a default of 1 decimal place. This can cause severe path distortion and rounding errors in the resulting file if you simply save it with CTRL+S.

    This precision setting is reset to 1 after closing and re-opening Illustrator no matter what settings you have applied in the past. To rectify this, you have to:

    1. FIRST select "Save As..."
    2. Choose SVG as your format.
    3. Click save and wait for the SVG options dialog to appear.
    4. Change the precision value from 1…
    7 votes

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  15. Changing color via Hex doesn't count as an action, so save does not update file

    When changing the color of a selected object, if you paste a hex number in to the color palette window and hit enter the object will change to the correct color. However, the program does not register this as an action/history change. So you can’t hit save and have the color change applied to the saved the file. This also is apparent in that it doesn’t become an “Undo Color” item under the Edit menu. Besides pasting a Hex color, I get the same bug if I type a Hex color in.

    Any other form of changing the color of…

    7 votes

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  16. Illustrator no longer keeping custom layer colors. Layer colors revert to black

    In recent Illustrator builds, custom layer colors applied to layers are not being saved with the document. When reopening the file, all layers that used custom colors revert to black, regardless of the original assignments. Default layer colors still persist correctly.

    Steps to Reproduce:
    Create a new Illustrator document.
    Add multiple layers.
    Assign custom RGB colors to the layers (not from the default layer color list).
    Save and close the document.
    Reopen the document.

    Expected Result:
    Layers retain the custom colors assigned to them.

    Actual Result:
    All custom-colored layers revert to black, while default colors are preserved.

    Impact:
    This breaks…

    6 votes

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    1 comment  ·  Layers  ·  Admin →
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  17. Swatches Info doesn’t work for the only swatch selected

    If you only have 1 swatch selected you can’t create a Swatches Info from the Swatches panel’s menu. The only way to make it work is to make it 2 colors, select them and create the object, and then remove the unneeded color card from it manually.

    6 votes

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  18. Real Time Drawing & Editing will not turn off for drawing shapes

    When I have Real Time Drawing & Editing turned OFF, shapes (rectangle, ellipse) still show up filled while drawing, instead of just the vector outline as expected.

    Steps to recreate:
    turn off real-time drawing & editing
    select random fill color
    select shape tool
    draw shape

    expected result: only vector outline is seen during drawing
    actual result: filled shape is seen during drawing

    I tested this and found the same behavior on both my Windows 10 desktop and my Windows 11 Laptop, both running Illustrator 29.8.1 (64-bit).

    There is no problem when moving an object, that still displays the vector outline…

    5 votes

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  19. Pencil tool preview not showing

    Hello, in illustrator 29.4 and 29.5 (on windows 11 pro) I can't preview the path while i am drawing with the pencil tool. I checked all the settings and everything is set to see it. I had to downgrade to illustrator 29.2 to use it again

    5 votes

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    13 comments  ·  Tools  ·  Admin →
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  20. Spots and Globals are converted into process colors when included into Swatch Info

    If we pick several spot or global color swatches to display in Swatch Info, the resulting color chips won’t be using the actual swatches picked — these would become process color copies — while Ink Types are shown as 'Spot' for spots... which are not... and no information about some being 'Global'.

    I realize this connection would have to be monitored, refreshing cards when a swatch is changed...
    But this is what is expected. This is what scripts that offer a similar functionality do.

    If we choose to convert these into process colors, we can just can select one and…

    5 votes

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