Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
43 results found
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Artwork gets shifted when an artboard is resized with width and height constrained and Scale Artwork Constrained enabled
CC 2025 v29.0 introduces the long-awaited "Scale Artwork with Artboard" option. When we drag the transformation frame with the Artboard tool, the objects are scaled synchronously, and the position’s calculated properly.
However, when we start to enter the width or height of the artboard, with Constrain locked, the objects get shifted relative to the artboard after being scaled.
The problem has been confirmed on both MacOS and PC.10 votesFixed in Beta 29.1.0.93
Please verify and comment back.
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Layer's options display 'Dim Images' turned on when it's off
- Go to Layer Options
- Enable 'Template' option
- Uncheck 'Dim Images to' option
- Hit OK
- Go to Layer Options again
- 'Dim Images' is on by itself, despite I turned it off in step 3
10 votesThe issue is no longer happening in Ai Beta 28.4.0.2
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Color Undo not working
- Select an object
- Move object
- Paste Hex code into color panel, hit enter
- Paste Hex code into color panel, hit enter
- Paste Hex code into color panel, hit enter
- press 'cmd+z' (undo) The color changes are skipped undo jumps to 1. (Undo: Move object)
10 votesSeems to be fixed in Ai Beta 29.4.0.37
Please try this build and comment if it does or doesn’t solved for you.
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Illustrator 27.9 Adobe PDF Preset will match what it was last modified to.
This seems new to 27.9 and removes confidence in save presets.
Steps to replicate:
1) Save file as Adobe PDF format
2) Select [Smallest File Size] from presets.
3) Check Preserve Illustrator Editing Capabilities (note it now says: [Smallest File Size] (Modified))
4) Click Save PDF
5) Save file as Adobe PDF format
6) Select [Smallest File Size] from presets.Notice the Preserve Illustrator Editing Capabilities is now selected. Also notice the preset name hasn’t changed to say it's (Modified).
2022 Mac Studio M1 Max, Illustrator 27.9
8 votesThis issue seems to be fixed in Illustrator Beta 28.1.0.100.
Please update it (or install it from CCD, if you don’t have it) and verify if the issue is no longer happening.
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Stroke Inside is unchangeable on a compound shape
If you make a compound shape from two paths with strokes set to Inside, then this is retained for the compound shape and shown in the Appearance panel, but it's not reflected in the Stroke panel and it can't be changed there.
7 votesNo longer happens in Beta 28.7.0.23
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Eyedropper picks up the wrong values when sampling a filled clipping mask
I am using Mac OS 10.15.7 and am able to consistently reproduce this bug in both AI CC 2021 but as far back as AI CS5 running in Mac OS 10.6.8
When a fill is applied to a clipping mask, the eye dropper will pick up incorrect CMYK/RGB values. This is especially problematic when a pure black is replaced by a 4 color process build in the printing industry.
I would expect to eye drop the exact values applied to the object I've clicked on.
7 votesHooray, this issue has been fixed in the latest Beta release 29.6.51. Color now gets picked correctly from filled clipping masks now. Please try it and comment back.
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Export As does not respect Large Canvas scale (Illustrator 29.2.1)
If you are in a "large canvas" document, when using the "Export As" menu to export PNG(s), the resulting files are 1/10th the dimensions they should be. For example, if I have 100" x 100" artboards and export them at 72dpi, the resulting images should be 7200x7200 pixels, but they are only 720x720 (but still at 72dpi). This happens with "Use Artboards" checked or unchecked, and only seems to affect PNG export and not other file types.
I'm not sure what version this first appeared in, but I know that previous versions of Illustrator behaved correctly.
6 votesThis issue is reported to be fixed in the latest Beta build 29.5.0.15 — please try it and verify if it works for you (or not) in the comments
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Template Layers Still Visible on Export for PNG and JPG
I am creating a logo package for a client and am attempting to export multiple logos / graphics with transparent backgrounds using the export panel. I've already confirmed multiple times that my PNG settings include transparency and that the View > Overprint Preview setting is unchecked. My background layer is set to non printing, however any PDF or PNG I export includes a visible background layer. I can completely hide this layer to avoid exporting it, but then I can't see my artwork correctly. The whole point of non printing layers is to see them when you are designing without…
6 votesReported to be fixed in the latest Beta 29.5.0.15.
Please try it and comment back if it works now as expected at your side.
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Changing color via Hex doesn't count as an action, so save does not update file
When changing the color of a selected object, if you paste a hex number in to the color palette window and hit enter the object will change to the correct color. However, the program does not register this as an action/history change. So you can’t hit save and have the color change applied to the saved the file. This also is apparent in that it doesn’t become an “Undo Color” item under the Edit menu. Besides pasting a Hex color, I get the same bug if I type a Hex color in.
Any other form of changing the color of…
6 votesThe latest Beta 29.4.0.37 now correctly treats a document as changed when a color code is paste into the HEX field in the Color panel with an object selected.
Please test it and comment back.
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SVG Precision and options are reset on every launch of IL. Add a place in IL preferences allowing users to permanently set SVG precision.
I've gone over this problem in detail on the forums here:
Illustrator's precision for saving out SVG files has a default of 1 decimal place. This can cause severe path distortion and rounding errors in the resulting file if you simply save it with CTRL+S.
This precision setting is reset to 1 after closing and re-opening Illustrator no matter what settings you have applied in the past. To rectify this, you have to:
- FIRST select "Save As..."
- Choose SVG as your format.
- Click save and wait for the SVG options dialog to appear.
- Change the precision value from 1…
5 votesShould be fixed in Beta. Please verify if this works properly now.
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Eyedropper picks the color of the antialiased edge of a stroke blended with the background instead of the actual stroke color
Eyedropper requires a ton of precision when picking a color of s stroke.
Watch the GIF.
Here I have violet and green lines, drawn above a raster image.I’ve mistaken and used green color instead of violet, and now I want to pick it from the existing line.
I click, precise enough (I hope), but the color picked — the almost correct violet (C74,95 M74,61 — instead of the global 75-75) — is not in the background at all. It’s a BLENDED color of the RENDERED anti-aliased EDGE of the stroke! So Ai secretly rasterizes what it sees and then…
3 votesExpected This to be fixed in the latest Beta Build 29.5.0.15
Please comment if it now works fine (or not)
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Toggling Layer Visibility now Lags Greatly with each New Layer Added after introduction of Search to Layers
In May 2022 (before Search Layers was added for example) you could have a file with 2600 layers and toggle the visibility on and off in less than a second. Now in June 2023 the same type of file takes 30 seconds to toggle the visibility of a single layer.
Here's how to reproduce the BUG that has been introduced into ILLUSTRATOR now:
I'm using a - Windows 10 Desktop
Illustrator v 27.6.1
ASUS Laptop with 40 GB of RAM
1TB SSD drives and plenty of scratch disk and page file space.Reproduction Steps:
- create a new Illustrator document 1920x1080
- …
3 votesFixed in Beta 27.9 5. Please check if it works for you.
At the test setup it now takes roughly 1 second to hide and show layers.
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Ink value changes to 0 while adjusting color
When selecting multiple items with a different color mix, values changes to 0 when adjusting a single ink while it shouldn't change. In older versions this doesn't occur.
In the screencap, the Cyan value changes to 0 so the colormix changes completely.
Operation version: MacoOS Ventura 13.2.1
Version Illustator: 27.3.13 votesWe have fixed the issue and a build with the fix is available in Beta.
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Straight lines don’t allow to add points to their centers / middles
So, I created a square, changed the line brush with something else, and then cut the 4 corners with scissor tool. Then, if I select the add anchor point tool, and click in the EXACT MIDDLE of the newly created line (which I cut from the square), it will not allow me to do so. It's just saying you only can add anchor point on the path line.
Please help me Adobe...
3 votesThis is fixed in the latest Beta Build 29.5.0.15 — now straight lines allow to add a point at the center positions. Please check if this now behaves as expected and comment back.
However, the team didn’t make it into the snapping feature requested in comments — to be able to snap to middles of any segment, curved or straight. If you need one, please upvote this split request.
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Illustrator 28.4 does not preserve SVG object hierarchy
Starting with Illustrator 28.4, the object hierarchy is not preserved when saving and re-opening an SVG file. Many groups are created for no apparent reason.
See this link for examples: https://community.adobe.com/t5/illustrator-discussions/illustrator-28-4-svg-export-does-not-preserve-hierarchy/td-p/14871718#M3695
This makes Illustrator completely impractical for editing SVG files. I will have to stay at 28.3 until this error is fixed.
2 votesThe team has verified this current problem to be a regression break and intends to push the fix into the next Beta build.
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2 votes
The team expects it to be fixed with the latest Beta 28.8.0.19.
Please try to install it and see if it works as intended.
Please comments back either way.
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Clipping Path Dimensions disregarded when exporting JPG in version 28.5
When using "File -> Export As" to create a JPG of your illustrator document, the size of the JPG includes artwork hidden by a clipping path and adds white space. Attached is an example where I've exported a JPG from versions 28.4.1 and 28.5. The JPG from version 28.5 added additional white space to the left, right, and top edges where artwork was hidden by a clipping path. This is not how Illustrator behaved previously. Is there a workaround?
2 votesThis is a bug similar to that one:
Rasterizing a clipped image/group of objects results in extra white space in the resulting image — https://illustrator.uservoice.com/forums/601447/suggestions/35245114
Both are fixed in the latest Beta build and are expected to be pushed into 28.6 GA build.
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Placing an SVG file with View->Snap to Pixel enabled distorts the image
If I place an SVG file with View->Snap to Pixel enabled, some of the coordinates are displaced. See uploaded example, produced using version 28.3 (64-bit) on Windows 11. Unfortunately, the uservoice website won't let me upload a sample file.
2 votesExpected to be fixed in the latest Beta Build 29.5.35 — please check and comment back
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Illustrator 27.9 introduces severe choppiness when panning with fingers on trackpad rather than Hand tool
When panning with the Hand tool, performance remains intact and panning is smooth. When using trackpad or mouse to move the canvas, frame rate is severely low, 10 fps, even on an empty document. This is a new issue that has existed in the past but had been resolved sometime in the past year or two.
Using a MacBook Pro with M2 Max 38-core GPU running macOS Ventura 13.5.2, the latest as of now.
This issue reduces efficiency and hampers productivity, making it unpleasant to navigate small documents and impossible to navigate large ones with multiple dartboards.
Uninstalling and re-installing…
2 votesThe fix to this issue is available in Beta 28.1 21 (and above) and Prerelease 28.0.66 (and above). Please check, if you can, and reply back if it works for you.
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Insufficient data for an image
Saving as .PDF from .AI gives me this warning if I am using any type of image (.JPG, .PSD, .TIFF, .PSB) over 100MBs. When the PDF starts to open in Acrobat the warning comes up.
Machine: Mac Studio 13.5.1 (22G90)
Illustrator 27.8.1I solved the problem by going back to version 27 and exporting one of the files that I was having issues with.
2 votes
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