91 results found

1. The gradient is not displayed correctly when moving the shape in any blending mode (e.g. Screen)

   When I move an object with a gradient in a blend mode, the gradient seems to stay in place while I move it, and only applies after I release the cursor. As you can see from the screenshots, I am not moving the gradient, but rather moving the object itself.

   This is very annoying; I've never had this happen before. I'm very disappointed that I updated to the new version.

   Is there any solution?

   Illustrator 30.1 / 30.0

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   2 comments  ·  Gradients  ·  Delete…  ·  Admin →
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   Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   This issue is reportedly fixed in the latest Beta 30.3.126 build.

   Kindly update (or install) to verify the fix making it behave as expected, to allow the team to safely push it into the next general build.

   If it still works wrongly — please comment back.

2. Centre Points of all objects are visible when I reopen files

   Illustrator 30.0 on Mac Ventura 13.7.8

   Each time I reopen a file in which I had a mix of objects with either visible or hidden centre points, most of these are visible (at least, those of paths, guides…) and they can get in the way.

   I think this started happening with the new version 30.0 (or maybe just the one before).

   Here are examples of 2 similar files, one with and one without all Centre Points showing.

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   1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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   Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The team tried to fix this in Beta 30.1.0.109. The latest one is 30.2.0.12.

   If you can — please try to use Beta and see if no centers will be enabled or disabled when reopening a file. The fix won’t remove those that are already in a document, so we need to to toggle them manually in the Attributes panel.

3. When moving object it counts as hundreds of inputs, filling the history

   When you move an object with the mouse, it seems to consider each pixel or so it moves as an individual input, so if you just quickly drag something, your history is completely filled and it is impossible to undo enough to undo the single move. It also shows up as 'Undo' in the history tab rather than 'move' - only the final one is considered 'move'.

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   1 comment  ·  Other...  ·  Delete…  ·  Admin →
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   Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Seems fixed in Beta 30.0.0.14

4. Illustrator 28.4 does not preserve SVG object hierarchy

   Starting with Illustrator 28.4, the object hierarchy is not preserved when saving and re-opening an SVG file. Many groups are created for no apparent reason.

   See this link for examples: https://community.adobe.com/t5/illustrator-discussions/illustrator-28-4-svg-export-does-not-preserve-hierarchy/td-p/14871718#M3695

   This makes Illustrator completely impractical for editing SVG files. I will have to stay at 28.3 until this error is fixed.

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   5 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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   Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The team has verified this current problem to be a regression break and intends to push the fix into the next Beta build.

5. Layers panel bug... again. All the names are missing

   To fix asap

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   1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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   Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The team expects it to be fixed with the latest Beta 28.8.0.19.

   Please try to install it and see if it works as intended.

   Please comments back either way.

6. Clipping Path Dimensions disregarded when exporting JPG in version 28.5

   When using "File -> Export As" to create a JPG of your illustrator document, the size of the JPG includes artwork hidden by a clipping path and adds white space. Attached is an example where I've exported a JPG from versions 28.4.1 and 28.5. The JPG from version 28.5 added additional white space to the left, right, and top edges where artwork was hidden by a clipping path. This is not how Illustrator behaved previously. Is there a workaround?

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   0 comments  ·  Clipping, Intertwine  ·  Delete…  ·  Admin →
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   Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   This is a bug similar to that one:

   Rasterizing a clipped image/group of objects results in extra white space in the resulting image — https://illustrator.uservoice.com/forums/601447/suggestions/35245114

   Both are fixed in the latest Beta build and are expected to be pushed into 28.6 GA build.

7. Placing an SVG file with View->Snap to Pixel enabled distorts the image

   If I place an SVG file with View->Snap to Pixel enabled, some of the coordinates are displaced. See uploaded example, produced using version 28.3 (64-bit) on Windows 11. Unfortunately, the uservoice website won't let me upload a sample file.

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   5 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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   Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Expected to be fixed in the latest Beta Build 29.5.35 — please check and comment back

8. Illustrator 27.9 introduces severe choppiness when panning with fingers on trackpad rather than Hand tool

   When panning with the Hand tool, performance remains intact and panning is smooth. When using trackpad or mouse to move the canvas, frame rate is severely low, 10 fps, even on an empty document. This is a new issue that has existed in the past but had been resolved sometime in the past year or two.

   Using a MacBook Pro with M2 Max 38-core GPU running macOS Ventura 13.5.2, the latest as of now.

   This issue reduces efficiency and hampers productivity, making it unpleasant to navigate small documents and impossible to navigate large ones with multiple dartboards.

   Uninstalling and re-installing Illustrator, and erasing preferences, with multiple system restarts in between, did not resolve the issue.

   This issue is not reproducible in Illustrator 27.8.1, before upgrading or after downgrading from 27.9. Performance with the mouse/trackpad or with the hand tool is identical and runs at 60 fps on an external display and 120 fps on the built-in display.

   When panning with the Hand tool, performance remains intact and panning is smooth. When using trackpad or mouse to move the canvas, frame rate is severely low, 10 fps, even on an empty document. This is a new issue that has existed in the past but had been resolved sometime in the past year or two.

   Using a MacBook Pro with M2 Max 38-core GPU running macOS Ventura 13.5.2, the latest as of now.

   This issue reduces efficiency and hampers productivity, making it unpleasant to navigate small documents and impossible to navigate large ones with multiple dartboards.

   Uninstalling and re-installing… more

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   1 comment  ·  Performance  ·  Delete…  ·  Admin →
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   Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The fix to this issue is available in Beta 28.1 21 (and above) and Prerelease 28.0.66 (and above). Please check, if you can, and reply back if it works for you.

9. Insufficient data for an image

   Saving as .PDF from .AI gives me this warning if I am using any type of image (.JPG, .PSD, .TIFF, .PSB) over 100MBs. When the PDF starts to open in Acrobat the warning comes up.

   Machine: Mac Studio 13.5.1 (22G90)
   Illustrator 27.8.1

   I solved the problem by going back to version 27 and exporting one of the files that I was having issues with.

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   Done (Available in Beta)  ·  3 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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10. Stacked dimensions lagging Illustrator

    The dimension around the red outline rectangle is the LAG source... try to move anything, it takes forever. But as soon as you delete the dimensions, the lag is gone. I'm not sure what is going on here.

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    1 comment  ·  Performance  ·  Delete…  ·  Admin →
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    Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Expected to be fixed in Beta 30.6.0.75.

    Please try to update and check if the lagging is gone.

11. Color Sampling Ring lags when used for Gradient tool picked from Gradient panel

    The “Straw Tool” in “Gradient” experiences a delay when the mouse is moved

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    0 comments  ·  Tools  ·  Delete…  ·  Admin →
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    Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    It’s believed to be fixed in the latest Beta 30.7.0.40.

    Please update and check!

12. Command + Spacebar to Zoom stopped working when Perspective Grid is active

    Like the title says — make the Command and Space (zoom) work again while the Perspective Grid is active.

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    2 comments  ·  User Interface  ·  Delete…  ·  Admin →
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    Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    This problem is reportedly fixed in the latest Beta Build 30.5.0.18. You can update and test if it’s truly gone.

    However, please not there are some known issues with this particular build:

    • Opening recent files from Home Screen Recent section is not working (opening recent files from File > Open Recent Files works fine).
    • Generative Expand does not open its own HUD when used after Generate Vector, Generative Shape Fill, or Sketch to Vector. Instead, the previous tool's HUD is displayed and Generative Expand remains inaccessible. Workaround: Ungroup the generative content first, then apply Generative Expand.
    • Half of Astute Graphics plugins can’t get loaded. Both teams are now aware of the problem.

13. New Glitch in Smart Guides, highlighting perspective grid-like points

    Theres a new update glitch in smart guides, when I have an object selected, a bunch of perspective grid-like highlights.

    This setting is connected with object highlighting in smart guide settings. If i shut off object highlighting in Illustrator>Preferences>Smart Guides>Object Highlighting, the issue stops.

    Seems like just a new bug glitch in a recent illustrator update.

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    8 comments  ·  Snapping  ·  Delete…  ·  Admin →
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    Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Claimed to be fixed in Beta 30.4.0.187 — please update and check if the problem is gone.

14. GPU warning every time I open a file

    GPU warning every time I open a file, this occurs since last actualization 30.2.1 (64bits), on a Win 10 PC

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    5 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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    Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Expected to be fixed in the latest 30.8.0.7 Beta build. Please update and check if it now behaves as it should.

15. Frozen Libraries Panel in Illustrator 30.1

    This has happened to me in various CC programs, but Ilustrator is the one most persistent. Basically I have Illustrator open most of the day and am switching between various apps in my workflow. Most commonly, when I return to Illustrator after it has been open for a while the CC library panel will be frozen. I am unable to click on anything in there, and if I resize the panel it distorts the contents. Sometimes the panel is partially frozen and I find out by trying to apply a color swatch, but instead the click opens a graphic asset that is no where near where I selected on the screen.

    The only fix is to quit the program and relaunch it. Occasionally, it happens during the time I am working in the program, but mostly I find it that way after returning to it. This is getting so disruptive that I am finding myself avoiding use of the libraries panel altogether. This says a lot because this is normally one of the most cohesive and convenient parts of my workflow.

    I have read various posts on this, I am familiar with and at times relaunch Creative Cloud. However, none of these actions make a lasting change. I recently updated to a new Mac Studio and I had hoped that this issue was somehow tied to the fusion drive on my old computer. Unfortunately, I am experiencing the same issues on this new system. There is something wrong with CC libraries that has been causing this issue for at least a year and persists with the most recent updates. This needs to be fixed.

    Illustrator 10.1
    Tahoe 26.2
    Apple M4 Max

    This has happened to me in various CC programs, but Ilustrator is the one most persistent. Basically I have Illustrator open most of the day and am switching between various apps in my workflow. Most commonly, when I return to Illustrator after it has been open for a while the CC library panel will be frozen. I am unable to click on anything in there, and if I resize the panel it distorts the contents. Sometimes the panel is partially frozen and I find out by trying to apply a color swatch, but instead the click opens a graphic asset… more

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    0 comments  ·  Cloud, Libraries  ·  Delete…  ·  Admin →
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    Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Expected to be fixed in the latest 30.8.0.7 Beta build. Please update and check if it now behaves as it should.

16. リンク画像の拡縮率の表示がバージョンにより違う

    1.macOS14.8.1 Illustrator2024(28.7.10)　　Illustrator2026(30.1)　
    2.背景が透明・レイヤー状態のpsd画像またはtif画像をイラストレーター2024と2026に配置をしました。画像の埋め込みはしていません。
    3.イラストレーター2024と2026の結果が同じになると思っていました。イラストレーター2024の拡縮率%が正しいと思っています。
    4.リンクパネルのリンク情報領域の拡大・縮小の数値がイラストレーター2024と2026で結果が異なります。2024は100%。2026は20.571%になります。

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    2 votes

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    3 comments  ·  Images, Links  ·  Delete…  ·  Admin →
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    Done (Available in Beta)  ·  AdminShigeyuki Kaneko (Admin, Adobe Illustrator) responded

    We apologize for the delay, but it appears this issue has been resolved in Beta 30.5.#154. Please update the software and check to see if it works as expected.

    Thank you for the feedback. Keep it coming!

    
    

17. ツールウインドウがフォントセレクターにかぶってしまう

    2026のこのパターンのワークスペースにおいて、ツールウインドウがフォントセレクターにかぶってしまう。
    以前のように最後にクリックしたウインドウが、最前面にくるように戻して欲しい。

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    2 votes

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    4 comments  ·  Properties Panel  ·  Delete…  ·  Admin →
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    Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    This is reportedly fixed in Beta 30.4.0.103. Please update, if possible, and check if it behaves as it should now.

18. "Open" window loads blank and duplicates

    Operating System:
    macOS 15 Tahoe – MacBook Pro M1 Pro, 32 GB RAM (Apple Silicon)

    Illustrator Version:
    Adobe Illustrator 30.0 (desktop)

    ⸻

    Issue Description

    When I try to open files using File > Open… or the shortcut Cmd + O, the “Open” dialog window does not appear immediately. Sometimes it takes several seconds, and other times it takes minutes before it shows up.

    Because of the delay, if I press Cmd+O again or click File > Open repeatedly, Illustrator eventually opens multiple overlapping blank windows. These windows appear with a dark/empty content area and no file information loaded.
    They also become unresponsive for a while.

    Screenshot attached below (multiple “open” dialog windows stacked and blank)

    Steps to Reproduce
    1. Open Adobe Illustrator 30.0.
    2. Go to File > Open…, or press Cmd + O.
    3. Wait for the dialog to appear (it delays significantly).
    4. Press Cmd + O again thinking it didn’t register.
    5. Illustrator eventually opens several overlapping empty windows.

    ⸻

    Expected Result

    The Open… dialog should appear instantly, in the usual macOS native window, showing recent files, local files, and cloud documents.

    ⸻

    Actual Result
    • The Open window takes several seconds or minutes to appear.
    • Multiple windows appear if the command was pressed more than once.
    • Windows open blank with no content loaded.
    • The app becomes unresponsive during this delay.

    Operating System:
    macOS 15 Tahoe – MacBook Pro M1 Pro, 32 GB RAM (Apple Silicon)

    Illustrator Version:
    Adobe Illustrator 30.0 (desktop)

    ⸻

    Issue Description

    When I try to open files using File > Open… or the shortcut Cmd + O, the “Open” dialog window does not appear immediately. Sometimes it takes several seconds, and other times it takes minutes before it shows up.

    Because of the delay, if I press Cmd+O again or click File > Open repeatedly, Illustrator eventually opens multiple overlapping blank windows. These windows appear with a dark/empty content area and no file information loaded.
    They also… more

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    2 votes

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    8 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Expected to be fixed in Beta 30.6.0.27.

    If possible, please update and verify if the issue is truly gone.

19. Smart Objects not updating correctly due to Optimized Save Illustrator 30

    I have been running into an issue since updating to Illustrator 30. After a fair amount of observation, I believe it is coming from this enhancement as listed in the Illustrator 30 release notes: "Save complex edits in your artwork faster, as Illustrator now only saves the changes you make, not the entire document each time".

    Since the update to Illustrator 30, when I edit and save relatively complex vector smart objects that are embedded or linked in Photoshop, the objects have begun to appear incorrectly in Photoshop (I'm also using the latest version of Photoshop, up to date on Mac OS). Elements within the smart object itself will appear out of layer order (or simply disappear), or transparency masks will disappear. I noticed when I was making minor edits, the "save" would take much less time than usual. That is how I discovered the existence of this new File Save performance enhancement that I believe is the root cause of this.

    When I "force" Illustrator to save the entire smart object file (rather than just the changes I've made) by hitting "Select All" and nudging up one tick and back down one tick, then hitting save — the smart object takes notably longer to save, then updates correctly in Photoshop. I have repeated this over and over again, so it feels relatively isolated to these criteria, best I can tell!

    Thank you in advance for your attention on this! Thank you so much for your hard work on the software updates.

    *Update: another possible work-around is to turn off "Save in Background". Obviously only a workaround, not a fix.

    • Russ

    I have been running into an issue since updating to Illustrator 30. After a fair amount of observation, I believe it is coming from this enhancement as listed in the Illustrator 30 release notes: "Save complex edits in your artwork faster, as Illustrator now only saves the changes you make, not the entire document each time".

    Since the update to Illustrator 30, when I edit and save relatively complex vector smart objects that are embedded or linked in Photoshop, the objects have begun to appear incorrectly in Photoshop (I'm also using the latest version of Photoshop, up to date on… more

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    2 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    This issue is reportedly fixed in the latest Beta 30.3.126 build.

    Kindly update (or install) to verify the fix making it behave as expected, to allow the team to safely push it into the next general build.

    If it still works wrongly — please comment back.

20. Documents preview not updated properly in Indesign

    When I save an Illustrator file, import it into Indesign, then make changes to the file, save it again and update the link in Indesign, some parts are not updated in the preview (see attached image). This doesn't happen every time, seemingly at random.

    I have resolved this by first saving as an older version and then again as latest version, but that's not a real solution.
    Somebody told me to uncheck 'Save in background' in settings, this also solved the problem but again, is not a real solution.

    I have this problem simultaneously with the (already known) problem where Indesign shows all object layers of all artboards when viewing/hiding specific object layers.

    I'm using Illustrator 30 on Sonoma.

    When I save an Illustrator file, import it into Indesign, then make changes to the file, save it again and update the link in Indesign, some parts are not updated in the preview (see attached image). This doesn't happen every time, seemingly at random.

    I have resolved this by first saving as an older version and then again as latest version, but that's not a real solution.
    Somebody told me to uncheck 'Save in background' in settings, this also solved the problem but again, is not a real solution.

    I have this problem simultaneously with the (already known) problem where… more

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    Done (Available in Beta)  ·  AdminRohit Jain (Admin, Adobe Illustrator) responded

    The related issue (Duplicate layer – http://illustrator.uservoice.com/forums/601447/suggestions/50611952), which might have been causing this problem, has been resolved, and the fix is now available in our latest beta version, 30.2.12.

    We kindly request you to update and share your feedback.

    We sincerely apologize for any inconvenience caused