Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
773 results found
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Constantly crashing.... why should I pay for this software when it causes me so many problems?
The v25 update constantly crashes. I tried the 1st version, had to go back to v24 after many crashes and much lost work/time. Then, when you supposedly fixed the crashing problem (v25.01), I tried it today and, of course, I lost a bunch of work when it crashed. Back to v24...... Won't go back to v25 until you really fix the problem. Also considering other software as a replacement for Illustrator..... I pay a lot for this software--why should I? Give me a good reason to stay with Illustrator......
I use Windows 10, (pc) and I am completely updated with…
1 vote -
Select all doesn't work unless you clic anywhere first
I can't select all anymore unless I clic somewhere first.
I have to vectorise many Illustrator files and my keyboard shortcuts make it happens fast. Until an update forces me to clic somewhere first, if not, the keyboard shortcut simply don't work. That was not the case before.
I'm on windows 10 and last Ai version (25.0.1 64 bit)
1 vote -
Cant Verify Subscription Status
Windows 10 64bit, Latest Adobe CC suite.
Says can't verify subcription status. Quits Adobe apps.
Tried solutions here :
https://helpx.adobe.com/xd/kb/cannot-verify-subscription-xd.html
Doesn't work.1 vote -
1 vote
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Adobe Illustrator Issue
When I opened the illustrator, it seemed like it keep annoyed. I suspect it would be bug. Please fix this. Thanks!
1 vote -
Align to pixel grid not working
I'll have a shape like a rectangle that is, for example, 84px x 118.9999px (according to every panel with those dimensions). If I click "align to pixel grid," nothing happens. The expected behavior is for the 118.9999px height to become 119px. I run into similar issues with X and Y coordinates as well as W and H dimensions.
1 vote -
Bounding Box Does Not resize
When pulling the bounding box, what is inside does not resize.
1 vote -
App crashes very often and linked graphics lose their link connection
macOS Catalina 10.15.7
Since upgraded to Catalina Illustrator crashes very often (approximately 4-5 times in 6 hours of a working session ) and recovery files' linked graphics lose their connection to the root files even though they were embedded. Every single recovery file' links should be relinked one by one again and again. I've relinked the attached file links 4 times so far. Please find an immediate solution to this issue.1 vote -
Lock object function not available
When I try to lock an object to an artboard, nothing happens. I've tried using the hot key and accessing it via 'Object' on the menu bar and it's greyed out
1 vote -
Everytime new temp file saved
using dell i3 whenever m saving file during working eveytime new temp file by name (~ai-d07c4c4b-3cab-4d58-8cad-3d0dfda6fc08) gets saved instread of original file pls fix this problem
1 vote -
Expand path twith rounded ends to shape not working
In Illustrator 25.0 a path with rounded ends will no longer turn into the equivalent shape. Instead, one end will be squared off, rendering the function useless.
CC2021 is just so full of bugs right now, I'm currently downgrading to 2020 again. So sad, as the old, orange man would say.
(OS X 10.15.7, Illustrator 25.0, 2019 iMac)
1 vote -
(Slow) and not responding
Hi!
For the moment, I am unable to work on Illustrator. It worked fine earlier this week (even with a few unexpected crashes or slow moment).
On a preexisting file or a brand new one, it is slow (zooming in or out for example takes seconds) if not just not responding at all: trying to move an element gives me a black window for a few sec' with a Not Responding state before I can see again and nothing has moved.
I tried on v.25.0 and v.24.3 (from Windows 10).
Maybe the issue comes from the computer, or Windows ? …
1 vote -
PROBLEME A L'OUVERTURE
Bonjour,
Depuis de nombreuses semaines il m'est demandé à chaque ouverture de rentrer mon identifiant et mon mot de passe.
C'est insupportable !
J'ai fait toutes les demandes afin que ce problème soit réglé. A part me donner des listes de sites avec des liens innombrables pour procéder moi-même à la résolution de ce problème, je n'ai aucune solution.
Je ne suis pas technicien et les solutions sont hermétiques.
Je souhaiterais que quelqu'un de qualifié prenne la main sur mon ordinateur et fasse les réglages lui-même.
Merci1 vote -
1 vote
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MacOS Big Sur, adobe 2021
Bonjour, je ne peux plus créer de nouveau document car l'onglet est grisé.
1 vote -
la pipette n'applique pas les types d'aspect demandés
la pipette n'applique pas les types d'aspect demandés
1 vote -
not respoding
when entering adobe illustrator initial view, it always doesn't respond
1 vote -
バウンディングボックスでテキストを縮小した後選択できなくなる
バウンディングボックスでテキストを縮小した後
選択ツールや文字ツールを使っての選択ができなくなる。
２０２０以降見られるようになり、２０２１にアップデート後頻発するようになった。1 vote -
New Document Textbox doesnt' auto replace
When I open a new document and try to title it, the text that is automatically in the text box"Untitled-1" does not auto-replace when you start typing. I have to manually delete the untitleds. Can you please fix that and make it auto replace when we start typing the title?
1 vote -
I am using Illustrator v25.0 64-bit on Windows 10 and the Up/Down keys are swapped with the Left/Right keys.
I am using Illustrator v25.0 64-bit on Windows 10 and the Up/Down keys are swapped with the Left/Right keys.
Basically, if i select a shape and try to move it left with the left arrow key, it results in the shape moving down. The other arrow keys are also linked to incorrect directions. This behavior is only happening since the recent update.
1 vote
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