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Anthony Esau

← Adobe Illustrator

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28 results found

  1. Global Process Colors get added twice when added from a CC library, lose their name and become Spot colors.

    92 votes

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    51 comments  ·  Illustrator (Desktop) Bugs » Colors, Swatches, Patterns  ·  Admin →
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    Added To Backlog  ·  Ashutosh Chaturvedi responded

    Background:

    • CC libraries does not have support for Global Process Colors
    • Some users have spoken about InDesign – InDesign does not support Global Process colors
    • Illustrator does support process colors , global process colors and spot colors. The issue is specefic to global process colors – since it is not supported in CC Libraries. We have added the request to support in CC libraries backlog,

    Workaround:

    • Create Process colors in Illustrator and add it to CC libraries – deselect the global checkbox
    Anthony Esau supported this idea  · 

  2. place 1 bit TIFF and rotate at Illustrator 22.0.1

    52 votes

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    44 comments  ·  Illustrator (Desktop) Bugs » Print  ·  Admin →
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    Completed (Comments Open)  ·  Ashutosh Chaturvedi responded

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.
    Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

    Anthony Esau supported this idea  · 

  3. Make Illustrator multi threaded on CPU

    694 votes

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    260 comments  ·  Illustrator (Desktop) Feature Requests » Performance, Enhancements  ·  Admin →
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    Started  ·  AdminAvinash Singh Kotwal (Principal Product Manager, Adobe Illustrator) responded

    It is not as straightforward as it may sound :) We have been working to take advantage of threads and other hardware such as GPU/Video RAM in places where it can make a higher impact. We are prioritizing areas that are slow instead of making a generic change and destabilizing the product. Product stability is the top priority for us and we have been consistently trying to improve it. We want to move with caution and make changes without compromising on the quality. Hope this helps.

    Anthony Esau supported this idea  · 

  4. Type properties panel bug

    23 votes

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    22 comments  ·  Illustrator (Desktop) Bugs » Type, Fonts, Text  ·  Admin →
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    Completed (Comments Open)  ·  Ashutosh Chaturvedi responded

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.
    Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

    An error occurred while saving the comment
    Anthony Esau commented  · 

    Same problem for me still exists in CC 22.1. When changing the font style of text that already has a paragraph style, the selected text changes to 12pt no matter what size it was previously.

    Anthony Esau supported this idea  · 

  5. text handling still a mess in 22.1

    25 votes

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    11 comments  ·  Illustrator (Desktop) Bugs » Type, Fonts, Text  ·  Admin →
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    Completed (Comments Open)  ·  Ashutosh Chaturvedi responded

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.
    Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

    Anthony Esau supported this idea  · 

  6. Option to export to clipping mask boundaries

    500 votes

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    203 comments  ·  Illustrator (Desktop) Feature Requests » File Save, Import and Export  ·  Admin →
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    Completed (Comments Open)  ·  AdminVarun Sharma (Sr Product Manager, Adobe Illustrator) responded

    Hi Everyone,

    The fix has been rolled out and is available in our latest release build – 24.1.1 for Win and 24.1 for Mac which is available worldwide now.

    What’s new in 24.1: https://helpx.adobe.com/illustrator/using/whats-new.html

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback.

    Anthony Esau supported this idea  · 

  7. Can't save preview - error notice |

    6 votes

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    4 comments  ·  Illustrator (Desktop) Bugs » File Save, Import and Export  ·  Admin →
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    Request to Contact Support  ·  Ashutosh Chaturvedi responded

    The issue seems to be file corruption, our support should be able to recover some of the information when you contact them. A file normally corrupts when the disk is not available during file wrote or when Illustrator crashes. We also do not support network drives which is prone to file corruption when writing large files.
    Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator

    Anthony Esau supported this idea  · 

  8. Set Area Type width to larger than 13.888 inches via Type->Area Type Options... dialog

    11 votes

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    4 comments  ·  Illustrator (Desktop) Bugs » Type, Fonts, Text  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 25.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

    Anthony Esau shared this idea  · 
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