AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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7558 results found
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1 vote
Please share the document and the image
An error occurred while saving the comment -
1 vote
An error occurred while saving the comment Sorry, can’t make it happen...
Can you please share a test file with this circle in it?
If you have a chance to record this on video — it’d help as well. Thank you! -
1 vote
An error occurred while saving the comment Roberto, can you please share one file, or at least a screenshot of all the settings for a given image?
There were several bugs with transparency recently, now fixed in a Prerelease build, currently in testing.
Here is a report: https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/47566373-drop-shadows-appear-lighter-in-v28-1
Do you also experience anything similar? -
4 votes
An error occurred while saving the comment Stephen, does it behave any better in Photoshop?
What do you offer? How do you think it should behave then? Please elaborate, if you have a vision. -
3 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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An error occurred while saving the comment I confirm this.
This is the font: https://fonts.adobe.com/fonts/hellofont-id-lu-jun-xing-kai
Once installed — Photoshop shows one, Illustrator does not.
Will try to push it further. Thank you for the report. -
1 vote
An error occurred while saving the comment Are you talking about a linked image or an embedded one?
If you mean the linked images — then there a ways to quickly open in in Photoshop: a button in the Control panel, a menu command in the Links panel’s menu...
If you are talking about the embedded ones — indeed, there is no native way to keep an image embedded and edit it, and there is a request for it: http://illustrator.uservoice.com/forums/333657/suggestions/32166442
If you mean an actual hotkey we can assign to one — well, there is no an exact request for this, but there is a global request to have all the hotkeys for all the buttons and menu commands: http://illustrator.uservoice.com/forums/333657/suggestions/31609237
So what do you mean specifically? Please comment back. -
36 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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2 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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An error occurred while saving the comment Melanie, I see what you mean. The problem is that a selection of text can have many stylistic sets chosen... so the menu shows options picked, because knowing the chosen sets can be rather crucial, compared to the way font styles are treated in Character, when Ai just displays nothing in the dropdown when a mixed text is selected.
However, it’s a valid request, upvoted.
And no, it’s the first time I recall somebody asked for this. -
2 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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2 votes
Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here. It would also be helpful if you can share your workspace on sharewithai@adobe.com
Thanks
Anish Kumar
Illustrator TeamAn error occurred while saving the comment It happens when the normal size of the window is smaller than needed to accommodate the one-column tool bar.
Why the heck it does not remember the user-chosen state and does not get narrowed back when the window gets maximized — that is the question.
The same happens with all the panels in Ai — they don’t remember their sizes and prefer to stay folded, once the window gets resized. -
11 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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1 vote
An error occurred while saving the comment One can customize the toolbar (with the three-dots button at the bottom) and pick only those tools they want, if they have a smaller screen.
But I suppose you know this already, and your request is probably that Ai could automatically shrink the panel if it doesn’t fit? into the screen? But how would it pick which tools to hide? -
14 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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1 vote
An error occurred while saving the comment The problem is that toolbars get saved automatically, being a part of workspaces...
So to save a toolbar you have to just exit Illustrator.
But it’s hardly clear, and also the way workspaces are saved by providing a copy of the existing name is stupid. There is a request to rework it: http://illustrator.uservoice.com/forums/333657/suggestions/35976913
Another request asks (in the comments) for each toolbar to be saved in its own file: http://illustrator.uservoice.com/forums/333657/suggestions/37712056 -
1 vote
An error occurred while saving the comment Did Illustrator crash before that?
Is it a file that got restored? -
1 vote
An error occurred while saving the comment Where are these older files are located?
Can you save a newly created file? What about saving into another disk?
Are you the only user at your machine with the administrator’s permissions?
If you get an error — what does it say? What happens exactly?
Can you try to downgrade or install the Beta and see if they allow this? -
15 votes
The issues seems to happen again in 28.0 and 28.1
The team is now aware of the bug.
Still — please comment and upvote to help the team to get statistics on the magnitude of the problem.
An error occurred while saving the comment Olivia, can you tell the exact details of the setup you have?
The OS version, what gets lost exactly on launch (all of the preferences or only some?), are you the only users with the administrator’s permissions or is it a somewhat different situation?
The same exact thing happens for me but with the latest Beta only — can you check it as well? -
1 vote
An error occurred while saving the comment Not sure what you mean... Can you please explain it further, share some screenshots, a video maybe, a test file?
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5 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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An error occurred while saving the comment Yes, it feels like an expected step further from the making the dimensions follow the objects, a two-way connection.
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3 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
supported this idea
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Vivian, does it seems like the same problem as this already reported one?
http://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/47543624-transparency-mask-clip-option-does-not-allow-to
Does your mask is applied as clipped one or not?
Does it help if you group the image first, before applying the mask?
Please respond.