AdminEgor Chistyakov
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2 votes
An error occurred while saving the comment An error occurred while saving the comment Doesn’t happening for me when I try...
Please tell more: what app are you copying from? can you reproduce it with a different document / page / text from the same app, and/or new document in Illustrator? -
284 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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An error occurred while saving the comment Given the obvious fact the development of the Illustrator for iPad has slowed down rather severely (if not stopped), I personally doubt Adobe is interested in ever touching Android devices... There is a very promising web version of Ai, built on the foundation the iPad version made, but it’s currently limited to Chrome or Edge: https://helpx.adobe.com/illustrator/web/get-set-up/access-the-app/access-illustrator-web.html
I feel like it’s going to try be a solution for Android users someday. But again, it’s nothing but speculation. Still, the more votes we put here, the better the chance.An error occurred while saving the comment As far as I’m personally aware, the team has no certain plans to develop a separate build for Android.
The team has been actively developing a browser version though — https://illustrator.adobe.com/
It’s not the same as the desktop one (and probably won’t ever be like it), but it’s very close to what iPads now have... but at the moment it is supported by desktop systems only: https://helpx.adobe.com/illustrator/system-requirements.html#ai-on-the-webStill please upvote and comment!
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26 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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An error occurred while saving the comment There’s a much larger request about bringing Illustrator on Android in general: https://illustrator.uservoice.com/forums/333657/suggestions/41023306
I think this request should be merged into it. -
2 votes
An error occurred while saving the comment Tuan, as far as I know nothing really changed.
Ai offers several workflows, as it used to.
In the Export dialog, Ai uses the names of the artboards (only) when these are specified, and uses numbers when artboards have their default 'Artboard 15' names (manually renaming it would count as a custom name). Ai never offered both — when using Export As.In Export for Screens dialog though, the names of artboards are always used, custom or default — and we can also specific prefixes.
To have both the number and the name, we can use #AN one (followed by _ or -)... and it would put it before the name.Leading zeroes is not something the dialog offers, yep. It was mentioned by Mike Choo in this now completed request about prefixes — https://illustrator.uservoice.com/forums/333657/suggestions/34032529 — and I think it should be promoted to an idea on its own.
But perhaps I just got you wrong?
Does the method above suffice? Please tell more about your workflow. -
2 votesNeed More Info · 2 comments · Illustrator (Desktop) Beta Bugs » Colors, Swatches, Patterns · Admin →
An error occurred while saving the comment When I try to reproduce this, Ai just doesn’t allow me to delete spot swatches or color groups that has them that are used within freeform gradients on canvas. So it must be something odd with the file itself. Please assist and share the file, the part of it that matters for the reproducibility.
An error occurred while saving the comment Gina, would you mind sharing a test files, the one the team can try to reproduce this problem with?
Please send it to sharewithai@adobe.com (along with the link to this report somewhere within the text or title, https://illustrator.uservoice.com/forums/939477/suggestions/51742998) -
1 vote
An error occurred while saving the comment Jennifer, what version of Ai are you using specifically? Do you recall the exact step that crashed the app?
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52 votes
An error occurred while saving the comment Tommy, do you mind sharing the files, to help the tea to investigate it?
Please send all of these to sharewithai@adobe.com, and mention the link to this report for tracking, https://illustrator.uservoice.com/forums/601447/suggestions/51740160
The option is rather wonky still, but since the problem doesn’t occur reliably, it might be file-realted — please assist.An error occurred while saving the comment Sad to hear it... Am I right thinking the same test files you shared with the team still can be used to make this happen? After resaving them? As well as other new docs?
An error occurred while saving the comment When I try to open the document (the PDF one, not the original .ai — it’s missing, sadly), I have no problems with the images...
Please send the original .ai to sharewithai@adobe.com directly, to avoid UV’s spam robot, and mention the link to this report so they can track it back here — http://illustrator.uservoice.com/forums/601447/suggestions/50671049An error occurred while saving the comment It’s OK, I restored the comments. UV decided to treat them as spam for any odd reasons it has, sorry for this.
An error occurred while saving the comment The discussion doesn’t mention using networks, but I assume the corrupted images look similarly.
When you say 'vanish' — do you mean the way these look? You don’t mean these actually vanish from the document as objects, right?
When this happens, does fiddling with GPU and making a local copy of the file restore the way these look? Do you need to restart Ai to achieve this?The only thing I personally can do is to help you to gather as much details as possible to help the team to investigate this — this is what I'm trying to do :) I work with files in a local network as well, but this bug never happened with me or my colleagues (if it did, it’d be good! ...in a weird sense)
An error occurred while saving the comment A newer report was made: http://illustrator.uservoice.com/forums/601447/suggestions/50671049
Before I merge these two, please comment if the bug still happens for you.An error occurred while saving the comment There is a larger request on the topic:
https://illustrator.uservoice.com/forums/601447/suggestions/33341182
It asks for specific steps to perform if this happens — please try to follow the instruction.
Won’t merge this into it, since the last activity there was reasonably long time ago, but would will watch it.Do you embed these images manually, or do you check Include Linked File option when setting options on Save?
Do you save the file locally or via network or in a cloud? -
7 votes
This has been fixed in the latest version - 30.3.
This fix would not correct the existing damaged files but should not happen on new files saved from newest version. Existing files can be corrected by resaving them in latest version.
Please check at your end and let us know.
An error occurred while saving the comment As reported, not fixed, it seems:
https://illustrator.uservoice.com/forums/601447/suggestions/51740160An error occurred while saving the comment Thanks, pleased do.
Just to be sure — can you please package the original file (with all the image included), and send it all to the team via sharewithai@adobe.com, so they can try to investigate it, if needed? Put the link to this report in the text, for fast tracking it back here, http://illustrator.uservoice.com/forums/601447/suggestions/51079009An error occurred while saving the comment It looks like the PDF part is not consistent with the native part of the document, and when it gets imported into Photoshop (that reads the PDF part), the way the imported document looks doesn’t match what you get when you read the saved file back in Illustrator — am I correct?
Is it only thumbnails look wrong when you import it, or the actual art looks off then too?
What Ai version are you using? Does the Ai Beta behaves differently for you (there were some fixes made)? Can you check it, please? It’s safe to install them both together, the normal version and the Beta one, and you’d have to resave a document using it before trying to import into Photoshop.An error occurred while saving the comment Marko, please supply the test files to help the team to investigate this, along with the settings used to generate these. Any error messages these third-party apps, any discussions you can share a link to — all could help to dig into it. Please either share these herein comment or send via sharewithai@adobe.com (in this case, please mention the link to this report, for tracking it back here, http://illustrator.uservoice.com/forums/601447/suggestions/51076405)
An error occurred while saving the comment John, the team would need to see these files, along with some screenshots of how it looks for you, to verify they can reproduce it in house.
Please share what you can here or send it all directly to sharewithai@adobe.com (please mention the link to this report for tracking it back here: http://illustrator.uservoice.com/forums/601447/suggestions/51032623)
Also — do you have Save in Background enabled in Preferences > File Handling, while saving a document in Ai? Does disabling it makes any difference?An error occurred while saving the comment Kindly provide test files and screenshots, for the team to review.
The problem you mentioned with layout was a bug, now fixed, reported here: http://illustrator.uservoice.com/forums/601447/suggestions/50515743 -
2 votes
An error occurred while saving the comment Do you mean the dialog that got shrunk to a tiny window? You are on Catalina, right? Are you using Ai v30.8.1? When did it start happening? Can you try to resize the window?
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2 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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2 votes
An error occurred while saving the comment Jude, does it work reliably today or is it still broken?
An error occurred while saving the comment Jude, try also these steps, please:
1. Assign some other hotkey to these commands and check if new hotkeys works
2. Reassign native hotkeys to some other commands and check if these command can be called by these hotkeys
If both are true, it probably means some other app than Safari is stealing these hotkeys, and it makes it faster than Ai. Usually it means the app is launched before Ai gets launched. -
2 votesAdminEgor Chistyakov
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2 votes
An error occurred while saving the comment My guess it’s because of the different names’ lengths.
The longer name forces the Transform block to be just slightly out of the space to becomes collapse.
Here, look, the first image is
fcFKol.tif
the second is
aZbOwh.tif
Same 6 letters, but characters themselves are wider.
Alas, this happened because of the recent GenAi changes — the added 'Edit Image' button, as well as 'Concept to vector'.
I struggle from a similar problem as well.
Please upvote these 2 requests to hopefully fix this mess later:
1. Allow us to customize/choose features/controls/order in Control panel — https://illustrator.uservoice.com/forums/333657/suggestions/41107240
2. An ability to disable all generative tools and options, like Text to Vector Graphic, Generative Pattern... — https://illustrator.uservoice.com/forums/333657/suggestions/47462738 -
2 votes
An error occurred while saving the comment Ah, I see, you work with thousands, and the fields are just too narrow for these large values.
Therefore you can’t surely tell a double-click (selects a full 'word' between spaces, a value or a unit, depending on the click location) from a triple-click (selects all)... although a triple-click would put the cursor at the end, thus 'scrolling' the contents... at least it’s how it behaves on Windows :)
Also, Ai puts the units within the fields, to allow conversions (type a unit you need and get it recalculated to the document’s chosen ones).If you surely need to select a fields fully — click the caption (W / H...) instead, once — this selects the corresponding field. Sure, 'W' is smaller than a field, and it’s harder to aim it (and still, after decades of muscle memory, I click both the fields and the captions), but the method exists.
Hmm... I don’t think stretching the inputs to fit the values would work in all cases... this could make them blow up rather ugly in some dialogs. Transform, like many other panels, have the same width, to allow them to bet switched without UI jumping, and making this one panel larger would break this — when these aren’t docked with a larger panel, like you have it. It’s the only 'legal' way to resize Transform, so it might seem it has plenty of space to make the fields wider...
Recently the Align was fixed to have this width finally, and boy it was painful to have it larger than Transform and Pathfinder, which are often grouped.
Perhaps allow stretching these only in the forced width cases, like yours? Needs further thinking.There’s a similar request about the Properties panel being rigid in the same manner: https://illustrator.uservoice.com/forums/601447/suggestions/32011942
Just to complete the picture — can you show a full screenshot of your workspace.
An error occurred while saving the comment Hmm... David, how do these look for you? Can you share some screenshots, please?
For me Transform looks like this, with all the digits and the units visible (and the 'mm' gets just slightly trimmed with larger values).
I’m at Windows 10, 100% UI scale for both Ai and the OS. What are your settings? -
2 votes
An error occurred while saving the comment I’ve extracted your Recent Tools idea into a separate entry — upvoted.
As for the main part of the request — Illustrator allows us to customize the tool panels (and I think you know it...)
Surely we can choose only 1 or 2 columns, but we can stuff these full of separate tools as we like. They won’t make a separate default toolbar to pick certainly, but feel free to make you own (and back it up to keep and restore in an emergency case).
So what your request is about then? A preset out of the box? A 'smart' mode 'show everything you got!'? A mode to 'expand all tool groups into tool sections'? Something else? -
3 votesAdminEgor Chistyakov
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2 votes
An error occurred while saving the comment Daniel, am I guessing right — it happens only in Properties panel, but not in the Control or Transform ones?
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2 votes
An error occurred while saving the comment @Wasim, does it happen in any document, or this one only? With these settings only or with default ones too?
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2 votes
An error occurred while saving the comment Changing a color mode does NOT mean choosing the corresponding set of presets. These are defined by the Document Profile used.
If you picked a document size based on a Print-based profile — Illustrator would warn you about the mismatch, right in the dialog, just above OK button, with the ⚠️ icon, saying exactly what would happen: your Print-based CMYK Black would be converted to your forced RGB.
Use Print-specific presets to create the document. In the modern File > New dialog these are the top row categories. In the classic New Document these are presented with the very first drop-down.Ai can’t really decouple presets from the color mode — it would break many established workflows.
While the idea of 'oh, the user picked CMYK! I guess it means they need a Print profile' (like Affinity does) seems smart, it’s not.
In Ai these document profiles are not only about the color mode, but also units, styles, safe frames, etc.It’s a problem — with the New Document redesigned, the users lost the concept of the Document Profile.
...but I personally think it should be fixed with a better UI and education, instead of one more 'smart' guess forced on users. This won’t help newbies much (adding to the complicacy), but harm pros, who often need a CMYK document (with the units, presets, etc.) but in RGB color mode though (because of fluorescent Pantones or similar things). -
59 votes
Illustrator Beta (starting with 30.9.0.52) now offers its own approach to dynamic text.
Text auto-resizes and reflows to fit its container as we scale or reshape it. It also works with Type on a Path, so any curve we draw gets the same fit-to-space behavior.
Please try it and share what you think about it with the team in comments — the feedback we share is shaping what gets shipped.
- Select the Type tool. Click to add a line of text, drag to create a text area, or select an existing type object.
- Turn on Dynamic Text (the T with a lighting bolt button) from the Contextual Task Bar, Properties, or Control panels.
- Resize or reshape the bounding box to see the text fit itself.
- Alter the settings in the Properties panel (only there for now)
An error occurred while saving the comment David, got it, unmerged it back.
An error occurred while saving the comment Another custom free script for this got published here:
https://github.com/inaniwaudon/illustrator-textAn error occurred while saving the comment There is a custom script solution published at https://community.adobe.com/t5/illustrator-discussions/auto-change-text-size-to-size-of-text-box/td-p/12518793
It takes each text line of a live area type object and makes it fit the width of the frame. It’s *almost* like Express does, but somewhat different. Anyway, this is a suitable and effective workaround.An error occurred while saving the comment Except for 'Capitalize' should be an option.
AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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Aha, thanks!
What happens if you try to Paste Without Formatting (Ctrl + Alt + V)?