AdminEgor Chistyakov
(Admin, Adobe Illustrator)
My feedback
7748 results found
-
2 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
supported this idea
·
-
Font drop down list won't allow font selection.
-
%E7%94%BB%E9%9D%A2%E5%8F%8E%E9%8C%B2%202026-03-03%2014.39.07.mov 7156 KB -
Screenshot2%202025-11-19%20at%2010.39.12%E2%80%AFAM.png 1300 KB -
Screenshot3%202025-11-19%20at%2010.39.55%E2%80%AFAM.png 943 KB -
Screenshot1%202025-11-19%20at%2010.38.54%E2%80%AFAM.png 765 KB -
Screenshot4%202025-11-19%20at%2010.40.09%E2%80%AFAM.png 693 KB
7 votesIf you are still running into this issue on latest Beta builds, please comment here or send us an email to sharewithai@adobe.com and mention the link of this thread (https://illustrator.uservoice.com/admin/v3/ideas/50725475) in the subject.
An error occurred while saving the comment -
-
2 votes
An error occurred while saving the comment Info panel is now used to display an area of the selection, so while in this state you are seeing it as empty, it looks differently when used, with values in it...
It doesn’t mean it’s good though, I agree, because it looks like the margins for the fields are too large! Voted.AdminEgor Chistyakov
(Admin, Adobe Illustrator)
supported this idea
·
-
2 votes
An error occurred while saving the comment So the artwork exists in the document, it seems, and the viewport is rendered in black. Seems like a GPU problem.
Does toggling View > Preview on CPU change anything?
In any case, can you share the exact specs you have: OS, GPU, driver build number?An error occurred while saving the comment This is painful :(
Do you mean the contents of the artboards only, or artboard edges, or both?
Does it happen for all the files, old one and brand new ones? What do you see at all when you try to open an existing document? What do you see in the Layers panel? In the Artboards panel?
Was it working as expected in the previous build or (well, just to be sure) it’s the first time you installed Ai (no offence!)?Please backup you Preferences (on Mac these should be here: <OSDisk>/Users/<username>/Library/Preferences/Adobe Illustrator <version number> Settings/<locale> (e.g. en_US)/Adobe Illustrator Prefs) and then reset them, by either deleting the folder (Ai would create one anew on launch then) or via Preferences (Cmd + K) > Reset Preferences button.
When reinstalling Illustrator, these are usually kept untouched, to keep users’ customizations intact... but sometimes different settings, especially when update cause rather weird bugs. And these can get imported into an older installed version. So, to exclude this case, the reset is the first check-up to try...If is miraculously fixes the problem — please zip the old Preferences folder and send it to the team, via sharewithai@adobe.com (along with the link to this report, http://illustrator.uservoice.com/forums/601447/suggestions/50719163), so they can dissect it.
-
2 votes
Seems like uninstalling Wacom driver could help in this case. If it doesn’t and you have the same exact problem — please upvote and leave a comment.
An error occurred while saving the comment Ah, I see, a general discussion. It’s amazing how these two fight, the Wacom driver and Ai... Thanks!
An error occurred while saving the comment Oh! Glad it got solved for you, but I don’t think it’s a real solution though...
I assumed this was happening for any input you tried, right? Pen, mouse, touchpad? And do you mean disabling it in Ai’s Preferences or rather disabling the driver itself? What is you current Wacom driver version (and what tablet do you use)?
Can you also share a link to this post you mentioned?An error occurred while saving the comment This is very odd!
Please backup you Preferences (on Mac these should be here: <OSDisk>/Users/<username>/Library/Preferences/Adobe Illustrator <version number> Settings/<locale> (e.g. en_US)/Adobe Illustrator Prefs) and then reset them, by either deleting the folder (Ai would create one anew on launch then) or via Preferences (Cmd + K) > Reset Preferences button.
When reinstalling Illustrator, these are usually kept untouched, to keep users’ customizations intact... but sometimes different settings, especially when update cause rather weird bugs. And these can get imported into an older installed version. So, to exclude this case, the reset is the first check-up to try...If is miraculously fixes the problem — please zip the old Preferences folder and send it to the team, via sharewithai@adobe.com (along with the link to this report, http://illustrator.uservoice.com/forums/601447/suggestions/50719163), so they can dissect it.
-
2 votes
An error occurred while saving the comment This is a known problem and the team tries to solve it — thanks for the report!
For now we can Hide Options via the panel’s menu or undock it to avoid this. -
2 votes
An error occurred while saving the comment Wally, what version are you using specifically?
There was a similar problem, reported here — http://illustrator.uservoice.com/forums/601447/suggestions/50417097 — now fixed in build 30.
Does it look the same? If not — can you share some more details on how exactly it behaves? A video would be helpful. -
3 votes
An error occurred while saving the comment I love this idea! Thanks for sharing.
I can imagine how it can benefit me personally, but how it would make it easier for you? How is it useful to have many files opened in Ps at once? what for? Just curious.AdminEgor Chistyakov
(Admin, Adobe Illustrator)
supported this idea
·
-
17 votes
An error occurred while saving the comment A related request:
Please add a shortcut for 'Enter Isolation Mode' for layers
http://illustrator.uservoice.com/forums/333657/suggestions/50718890An error occurred while saving the comment Graffix offers a ToolShed plugin that allow to isolate text (along with other additional features):
https://rj-graffix.com/toolshed-adds-isolation-menu-items/An error occurred while saving the comment Yep, the trick I usually use is to group, isolate, select all, ungroup.
And I agree it should be fixed.AdminEgor Chistyakov
(Admin, Adobe Illustrator)
shared this idea
·
-
20 votes
An error occurred while saving the comment A related request:
Please add a shortcut for 'Enter Isolation Mode' for layers
http://illustrator.uservoice.com/forums/333657/suggestions/50718890An error occurred while saving the comment Graffix offers a ToolShed plugin that allow to isolate 'nothing' (along with other additional features):
https://rj-graffix.com/toolshed-adds-isolation-menu-items/AdminEgor Chistyakov
(Admin, Adobe Illustrator)
supported this idea
·
AdminEgor Chistyakov
(Admin, Adobe Illustrator)
shared this idea
·
-
44 votes
An error occurred while saving the comment A related request:
Please add a shortcut for 'Enter Isolation Mode' for layers
http://illustrator.uservoice.com/forums/333657/suggestions/50718890An error occurred while saving the comment I personally use Ctrl+Backspace and and Autohotkey script that searches for the button graphics and clicks it. Works almost always, if I don’t have Attributes opened (it cover the button) or I'm in text editing mode (Ctrl+Backspace erases one whole word behind the cursor). But since I rarely need going one level back when I edit text, I commit editing with Escape first, so they don’t clash.
Space+Escape... Well, not that happy... First, everyone should be able to map a key they want, and since Space+Escape is something we can’t assign now, it probably means it’s hard-coded, and it sucks.
I suppose Figma-lovers will prefer Shift+Enter, and Ai can’t allow to have it as well, since Enter can’t be assign to Isolate, because Enter is again hardcoded to tool option, and there is now way to change it. Do you plan to do something about this too?
AdminEgor Chistyakov
(Admin, Adobe Illustrator)
supported this idea
·
An error occurred while saving the comment Not Escape but Backspace (or any other hotkey, customizable one!)
AdminEgor Chistyakov
(Admin, Adobe Illustrator)
shared this idea
·
-
3 votes
An error occurred while saving the comment Yep, ToolShed does it a bit different compared to the way Ai does it with from the Layers panel’s command.
It adds three commands into its own Object > Isolate menu folder: Begin Isolation, Isolate Parent Object (effectively one isolation level up, not available in the vanilla Ai as a hotkey, but only as a small button — http://illustrator.uservoice.com/forums/333657/suggestions/32403778), End Isolation (the usual one).
And Begin Isolation is the most different: it allows you to isolate live text, by wrapping it into a temp group, something Ai doesn’t do (http://illustrator.uservoice.com/forums/333657/suggestions/44124621), and allows to 'isolate nothing' (http://illustrator.uservoice.com/forums/333657/suggestions/35809273). This command won’t isolate the objects in the current layers, but would rather mimic a 'create and object, isolate it, delete it'.
So yep.An error occurred while saving the comment Isolating a layer is a thing that is rarely used by many, because it works only via the Layers panel.
Here are two related requests (and a nice plugin solution you might like):
1. You can't enter isolation mode when nothing is selected — http://illustrator.uservoice.com/forums/333657/suggestions/35809273
2. Isolate selection doesn't get recorded in Actions — http://illustrator.uservoice.com/forums/333657/suggestions/36200575 -
2 votes
An error occurred while saving the comment Is this... a Rimworld’s triceratops? Dinosauria?
I wonder if the issue with the locked isolation is still a problem for you.
-
3 votes
An error occurred while saving the comment Please tell more about your setup. I can see you are using MacOS Catalina... what Illustrator version though? When did you problem started? Was it working fine in the previous build? Did you install any apps recently? Do you have a mouse attached, an external monitor? Can you share a screen recording of the behavior?
-
5 votes
An error occurred while saving the comment It’s not exactly clear what goes wrong with aligning in this case, and it’s not enough data to reproduce it — works fine for me when I try it.
There is a known problem with imported SVGs (http://illustrator.uservoice.com/forums/601447/suggestions/35637049), but it can be something else.
Please share screen recording, your exact build number and OS specs (if not yet), and the actual test files that behave like this for you.
UserVoice seems to have problems with attaching .ai files, and in this case please send these to sharewithai@adobe.com (and mention the link to this report, so the team can track it back here — http://illustrator.uservoice.com/forums/601447/suggestions/37044379).
With no details there’s no chance to fix it, really... Please help to push it. -
3 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
supported this idea
·
-
24 votes
An error occurred while saving the comment Based on your recording (the yellow warning sign at the bottom of the File New dialog), you are creating a CMYK document, with units in millimeters, but based on the Web profile (or another RGB one)! This means Ai would use the stroke defined in one of these screen-intended profiles, and not the one from Print-based ones.
Choose the proper document profile in the top row and set your settings for the new document anew — and the stroke alignment would be centered.If you really mean to change the stroke alignment for this particular (wrong) document profile — you can do it by actually opening the corresponding file (rather than creating a document based on it), and changing the Default Graphic Style.
An error occurred while saving the comment Related to this request:
Customize Preset Stroke Weight
http://illustrator.uservoice.com/forums/333657/suggestions/39093883An error occurred while saving the comment There are two ways to address this problem.
1. Per document.
Create a line or a rectangle, press D to reset the appearance to the default one, and then apply a stroke weight you want. Then open the Graphics Styles panel and drag-n-drop you shape with the proper weight over the [Default] style in the panel. This will force this appearance to be applied to all new objects in a document, when D is pressed.
2. For all new documents
Locate the folder with document profiles.
On Windows it should looks something like
C:\Users\[username]\AppData\Roaming\Adobe\Adobe Illustrator 26 Settings\[language, like 'en_US']\x64\New Document ProfilesOn MacOS it’s somewhere here
Users > [user account] > Library > Application Support > Adobe > Adobe Illustrator 26 > [language, e.g. 'en_GB'] > New Document ProfilesOpen the profile you want to change (I use Print and Web).
Repeat the same steps as above, delete the shape you used to override the default graphics style and save the document.
If Illustrator forbids you to do it, save it elsewhere and then replace the original files.
Now all new documents based on a certain document profile will have the default weight you defined.This method can be also used to change default swatches, default fonts, etc.
Don’t forget to backup you document profiles, because Illustrator tends to overwrite them on update.
An error occurred while saving the comment There is another way of doing this (kind of).
Create an rectangle or whatever, open Graphic Styles, apply the default black/white one to your shape, set the stroke weight you want, than Alt+drag this shape over the default style.
And every time you press D you’ll get this particular weight. -
5 votes
Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Thanks
Anish Kumar
Illustrator TeamAdminEgor Chistyakov
(Admin, Adobe Illustrator)
supported this idea
·
An error occurred while saving the comment Adam, the problem doesn’t happen when I check it today.
Does it still happen for you? -
2 votes
An error occurred while saving the comment Mario, what version are you using? This bug was fixed in Beta 30.0 (http://illustrator.uservoice.com/forums/601447/suggestions/50337453) and the latest general build 30.0 behaves normally, when I test it.
-
5 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
shared this idea
·
By any chance — do you have the Wacom driver installed? There was a report recently that it has problems when installed at Sequoia, suddenly with text...
Was it working for you better in the previous Ai builds?