Fine Art
My feedback
12 results found
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15 votes
We have rolled out a release yesterday which gives the capability to turn this off through a 'Don't Show Again' option available in the popup dialog.
An error occurred while saving the comment -
38 votes
The assumed fix for this problem is pushed into the Prerelease 28.2.521 version, which is available for members of the Prerelease program only.
After the Prerelease community verifies the fix, it’s going to be pushed into the next general access build or Beta build.
The status will change then. Stay tuned!
An error occurred while saving the comment I hope a fix is available soon.
In general, I hope Adobe will keep in mind that many of the paying customers are professionals in artistic and scientific fields, who have deadlines and goals that affect company finances. Interrupting the workflow is not just annoying.
I can understand new feature announcements upon launch, but please do not interrupt our jobs at random (and possibly critical) times. It's been said that people aren't reading the new feature announcements. Adobe should ask why that is rather than trying more aggressive ways to get us to read them.
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3 votes
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7 votes
Please get in touch with us at any of the other support channels – helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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44 votes
Hi All,
We hope this season ends on a joyful note and continues into a safe and prosperous New Year for you and your family.
Merry Christmas & Happy New Year 2020.We have tried to address this issue in our beta build of 24.0.2.
Please visit adobe.ly/1o2SDsg and get the latest build for version 24.0.2 (Build 1).Please do let us know if this issue is resolved for you or not.
With Best Regards,
Illustrator Team -
5 votes
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Can't finish previewing. Could not complete the requested operation.
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AI SS 02.jpg 308 KB -
Screenshot 2018-10-24 at 15.56.35.png 222 KB -
螢幕截圖 2018-10-24 上午11.31.13.png 157 KB -
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The_operation.png 68 KB -
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Screenshot 2018-10-18 22.16.41.png 19 KB -
Screen_Shot_2018-03-28_at_10.35.10_PM.png 39 KB
736 votes -
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Artboards with the same number / missing number
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Illustrator_yOBuQ36FzV.png 9 KB -
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AutomaticNumberingArtboards.png 78 KB -
Screen Recording 2023-04-29 at 10.33.43 AM.mov 28577 KB -
Screen Shot 2023-04-29 at 10.19.07 AM.png 308 KB -
Screen Shot 2023-04-29 at 10.18.48 AM.png 81 KB -
Screenshot 2023-04-03 alle 16.23.00.png 123 KB -
Screenshot 2023-01-13 at 16.31.39.png 1178 KB -
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截屏2022-07-18 17.56.32.png 1010 KB -
illust.png 979 KB -
prancheta duplicada22.png 173 KB -
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Screen Shot 2020-04-15 at 12.23.26 AM.jpg 34 KB -
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artboard glitch.jpg 77 KB -
Untitled.png 23 KB -
Screen Shot 2019-05-07 at 10.52.33 AM.png 10 KB -
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AI_ArtboardBug.jpg 66 KB -
Artboards.jpg 116 KB -
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page-number.png 201 KB -
2018-06-10_at_17-13-21.mp4 1055 KB -
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2017-10-25_2338.png 34 KB
177 votesThe team again asks for help with this issue, since there are not specific steps they can try to reproduce it — the nature of the bug is random.
If you are a Windows user, the next time you spot a missing or a duplicated number in Artboards panel, please follow these instructions below.
1. Open Task Manager
2. In Details tab, locate 'Illustrator.exe'
3. Right click it and choose 'Create dump file'
4. Wait until the dumping process is complete and click 'Open file location' button
5. Find 'Illustrator.dmp' (sorting files by date helps) and compress it with any archiving utility
6. Upload the archive to a file hosting service of your choice and sent the link for download to sharewithai@adobe.com. Please use the subject 'Artboards numbering bug dump'
This will help provide necessary clues to locate the source of the problem. If you are a Mac user —…
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AI displays the START SCREEN on opening the file and the document view do not switches (refreshes) the file content.
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01_cant_see_opened_document.png 1110 KB
200 votesThank you all for reporting this issue and providing us your valuable feedback.
What we have found out so far is that this issue can happen in multiple workflows. For clear tracking, validation and closure. We will closing this thread for given below two scenarios which we believe are fixed now:
1)Double click any Ai file to launch Illustrator
2)Placing files in Illustrator via Bridge.For two other scenarios that we know of that can cause this, we have created a separate thread :https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/39220189-ai-displays-the-start-screen-on-opening-the-file-a .If you are encountering the below mentioned issues with latest Version (24.0.1 on Mac and Win), then please vote on newly provided User voice thread and provide Test File via File→Package, Video and steps via dropping email at sharewithai@adobe.com along with this thread link so that we can identify and fix the root cause.
1. On opening a file in Illustrator the START SCREEN do…
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279 votes
Hi Everyone,
We have fixed this bug in our latest release – v 24.2.1 which is available worldwide now. Thanks for your patience on this.
Please note that after upgrading you might still see that Align To sets itself to Align to Key Object. If you see this, please manually set the Align To to the required setting, and this reported bug will not happen again. You’ll need to this one time only.
The reason Align To might get set to Key Object after update is because Ai remembers your last Align To on subsequent launches as well. So, if your last Align To was Key Object before quitting/upgrading, after first multi-selection, it will set itself to Key Object. After you manually change it one-time, it will work fine.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
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High Sierra (macOS 10.13) GPU rendering issues with RGB document - Intel Graphics
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385 votesthe issue has been resolved by Appple in macOSX 10.13.4
Please upgrade to resolve the issue -
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134 votes
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I hope all of these type of in-app nags can be turned off in the future. I hope Adobe will keep in mind that many professionals in the scientific and artistic fields use their software. We work on time-sensitive projects and interrupting our work at random (and sometimes critical) times is detrimental to your users. This isn't about frustration, it's about our jobs. Adobe should examine why these new features are not getting the adoption they want rather than resorting to these aggressive and inconvenient methods. Be at peace with the idea that not everyone is going to love your update and some of us just want a stable, bug-free tool.