Rob Hutchings
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22 votesRob Hutchings
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2 votesRob Hutchings
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7 votesCompleted (Comments Open) ·
AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
responded
Hi All,
This issue has been fixed in latest release. Please upgrade to 23.0.3 to get the fix.
Thanks & Regards,
Raghuveer SinghRob Hutchings
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9 votesRob Hutchings
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11 votes
Hi,
Apologies for the inconvenience caused. Please provide some information in order to reproduce the issue on our end. Please provide the below information –
The version of Illustrator you are using ?
Hardware details?
Your operating system?
Is this happening even with a small file?
Can you please share the file with which this is happening every time you save on server?This will help us to investigate into the issue.
Rob Hutchings
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69 votesRob Hutchings
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19 votes
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14 votesRob Hutchings
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81 votesRob Hutchings
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287 votes
The latest Beta 29.2.38 now offers a way to see the distances between a selected object and an object hovered over / edges of an artboard.
- Click on the object you want to measure the distance from
- Press Opt/Alt and hover over the object that you want to measure distance to
- You can also hover over empty area to see the distance from the selected object and the artboard boundaries
Please try it and come back with the feedback.
Rob Hutchings
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Option to export to clipping mask boundaries
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Artboard 1.png 317 KB -
Artboard 2.png 7 KB -
Artboard 1.png 7 KB -
Outline View.PNG 31 KB -
Exports Fine.PNG 35 KB -
Issue Exporting.PNG 28 KB -
Ekran Kaydı 2019-01-04 12.27.16s2.mov 27590 KB -
Screen Shot 08-29-18 at 02.10 PM 001.PNG 214 KB -
CE-serving_.jpg 56 KB -
Untitled-1-01.jpg 63 KB -
Untitled-1-01.png 33 KB -
Illustator_ClippingMask_Bug.ai 188 KB -
Screen_Shot_2017-09-28_at_10.01.53_AM.png 314 KB -
Export.jpg 27 KB
516 votesHi Everyone,
The fix has been rolled out and is available in our latest release build – 24.1.1 for Win and 24.1 for Mac which is available worldwide now.
What’s new in 24.1: https://helpx.adobe.com/illustrator/using/whats-new.html
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback.
An error occurred while saving the comment Rob Hutchings
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44 votesRob Hutchings
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1 vote
As Scott Falkner says in comments, you can clip a whole layer if you select a path you want to use as a mask, then open the Layers panel and select Make Clipping Mask from the flyout menu.
An error occurred while saving the comment Rob Hutchings
commented
Thanks Scott - deleting this as no longer relevant
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21 votesRob Hutchings
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4 votesRob Hutchings
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21 votes
The issue seems to be fixed in the latest version of Illustrator.
Please try to test it and reply back if it works as expected for you.
An error occurred while saving the comment Rob Hutchings
commented
I have this issue and have had it for a number of versions upto the latest 23.0.1. I seem to recall it coming in around the time the UI was given an overhaul, although the tab ruler seemed to have gotten forgotten.
I think you'll find that the issue isn't setting it to zero, but resetting the left indent to the same point as the first indent. If you set the first line indent to 10 and then try to set the left indent to 10 it doesn't work. It doesn't matter if you set it in the x. box or try to drag (the ridiculously small) marker along the ruler.
The workaround that I have adopted for the past couple of years is to set the x. position to whatever you want + 0.001 as this seems to be more accurate than the system allows for. So for 10 use 10.001 and when you hit tab it'll miraculously change to 10. Anything higher 0.1 or 0.01 and the specific measurement will stick.
Rob Hutchings
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115 votes
We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.2
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience.Rob Hutchings
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9 votesRob Hutchings
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77 votes
Latest Beta Build 29.2.34 now allows to export into Ai and EPS formats via Export for Screens / Assets dialog.
Please try to test it and comment on if it works as you expect.
Exporting TIFFs requires more work. If you are interested in having this format included, please upvote this separate request.
Rob Hutchings
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80 votes
2019 and this is still an issue - please give us a checkbox to exclude content beyond any clipping mask!
If you can't fix it in your own way can't you enact it so that the checkbox 'fakes' the fix by running its own internal postprocessing to trim away any transparent pixels - very similar to Photoshop's Trim > to transparent pixels command??