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Derrick Riley

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  1. 719 votes

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    It is not as straightforward as it may sound :) We have been working to take advantage of threads and other hardware such as GPU/Video RAM in places where it can make a higher impact. We are prioritizing areas that are slow instead of making a generic change and destabilizing the product. Product stability is the top priority for us and we have been consistently trying to improve it. We want to move with caution and make changes without compromising on the quality. Hope this helps.

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  2. 11 votes

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  3. 81 votes

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    Derrick Riley commented  · 

    Hi Anish, this tells me that the original post isn't exactly clear. This is not a bug to the program - this is how point type has always worked, and it has never made any sense. See video attached. Not sure why point type and area type should behave in two different ways.

    https://vimeo.com/332201089

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  4. 66 votes

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    Derrick Riley commented  · 

    Glad someone has addressed this already. It's a small thing, but it's so dumb that I have to flip through page by page to see which one I want and then type that number in below.

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  5. 2 votes

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    Derrick Riley commented  · 

    This appears to be Adobe environment wide. This is the first I've run into this in Illustrator, but I have had the same problem with Photoshop. The only way to fix this is to drag the file out of the tray, but then you run into other issues with usability. I JUST UPDATED to 23.0.2 this morning after the fix with the toolbar has been giving me so much trouble.

    I've included a screen video of the issue. https://vimeo.com/316804366
    I am running Mac OSX Mojave 10.14 (18A391)

    I have an open thread about Photoshop on this issue here:
    https://feedback.photoshop.com/photoshop_family/topics/repeatedly-photoshop-just-freezes-the-image-to-whatever-is-on-screen-but-doesnt-actually-change-the-window-to-what-it?utm_source=notification&utm_medium=email&utm_campaign=new_reply&utm_content=topic_link

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    Derrick Riley commented  · 

    Update: it also changes all layer and other panel info to match the correct file, but still does not change the window with the artboards & content.

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  6. 1 vote

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  7. 6 votes

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    Need More Info  ·  Anish Kumar responded

    Hi,

    I would like to know if your issue is resolved ? If not please help us by answering few questions-

    Hardware you were working?
    Is this very frequent?
    Your operating system?
    Are you connected to a VPN?

    Please revert us back with the above information,it may help us to reproduce the issue in house.

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  8. 1 vote

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  9. 3 votes

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  10. 1 vote

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  11. 48 votes

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  12. 54 votes

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  13. 40 votes

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    Derrick Riley commented  · 

    Similar to Sketchup for getting out of groups or components. Steps back one level each press.

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  14. 240 votes

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    Hi Everyone,

    This functionality now is available in our latest release build – 24.1.1 for Win and 24.1 for Mac which is available worldwide now.

    You may read about this functionality here: https://helpx.adobe.com/illustrator/using/whats-new/2020-1.html#cut_copy

    What’s new in 24.1: https://helpx.adobe.com/illustrator/using/whats-new.html

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback.

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  15. 426 votes

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  16. 709 votes

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  17. 1 vote

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  18. 17 votes

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  19. 1 vote

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  20. 1 vote

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