Derrick Riley

My feedback

  1. 46 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    13 comments  ·  Illustrator Feature Requests » Type  ·  Flag idea as inappropriate…  ·  Admin →
    Derrick Riley commented  · 

    Hi Anish, this tells me that the original post isn't exactly clear. This is not a bug to the program - this is how point type has always worked, and it has never made any sense. See video attached. Not sure why point type and area type should behave in two different ways.

    https://vimeo.com/332201089

    Derrick Riley supported this idea  · 
  2. 591 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.2
    NOTE:
    1. You will have to reset your toolbar once if it is already disturbed. refer to this knowledge base to see how you can reset – https://illustrator.uservoice.com/knowledgebase/articles/1900963
    2. What we have fixed is the tool bar is no longer editable as long as it is not in the toolbar edit mode

    Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

    Derrick Riley commented  · 

    Thank you for fixing this issue. I realize this is a very slight change, but clearly related to all the changes made to the toolbar, I noticed between CC 2018 & 2019, the delay for clicking + holding a tool in the toolbar has at least doubled in the amount of time it takes for all the available options to load. I've included a basic comp of the time differences between the two. Mouse-clicks happen at the same time in this video: https://vimeo.com/318794696

    Derrick Riley commented  · 

    Can you please add the instructions on how to reset the toolbar? I've updated but can't figure out how to reset without scrolling through hundreds of people's complaints below.

    Derrick Riley commented  · 

    I think this is related to how it now takes an extra second longer to click and hold to find a new tool, so you end up dragging them into new locations for no reason. Change the delay back to what it was.

    Derrick Riley supported this idea  · 
  3. 2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Illustrator Bugs » Document and Artboards  ·  Flag idea as inappropriate…  ·  Admin →
    Derrick Riley commented  · 

    This appears to be Adobe environment wide. This is the first I've run into this in Illustrator, but I have had the same problem with Photoshop. The only way to fix this is to drag the file out of the tray, but then you run into other issues with usability. I JUST UPDATED to 23.0.2 this morning after the fix with the toolbar has been giving me so much trouble.

    I've included a screen video of the issue. https://vimeo.com/316804366
    I am running Mac OSX Mojave 10.14 (18A391)

    I have an open thread about Photoshop on this issue here:
    https://feedback.photoshop.com/photoshop_family/topics/repeatedly-photoshop-just-freezes-the-image-to-whatever-is-on-screen-but-doesnt-actually-change-the-window-to-what-it?utm_source=notification&utm_medium=email&utm_campaign=new_reply&utm_content=topic_link

    Derrick Riley commented  · 

    Update: it also changes all layer and other panel info to match the correct file, but still does not change the window with the artboards & content.

    Derrick Riley shared this idea  · 
  4. 1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Illustrator Bugs » Performance  ·  Flag idea as inappropriate…  ·  Admin →
    Derrick Riley shared this idea  · 
  5. 6 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Hi,

    I would like to know if your issue is resolved ? If not please help us by answering few questions-

    Hardware you were working?
    Is this very frequent?
    Your operating system?
    Are you connected to a VPN?

    Please revert us back with the above information,it may help us to reproduce the issue in house.

    Derrick Riley supported this idea  · 
  6. 1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Illustrator Bugs » Performance  ·  Flag idea as inappropriate…  ·  Admin →
    Derrick Riley shared this idea  · 
  7. 2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Illustrator Feature Requests » User Interface  ·  Flag idea as inappropriate…  ·  Admin →
    Derrick Riley shared this idea  · 
  8. 1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Illustrator Feature Requests » Type  ·  Flag idea as inappropriate…  ·  Admin →
    Derrick Riley shared this idea  · 
  9. 4 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Illustrator Feature Requests » User Interface  ·  Flag idea as inappropriate…  ·  Admin →
    Derrick Riley supported this idea  · 
  10. 14 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Illustrator Feature Requests » Other...  ·  Flag idea as inappropriate…  ·  Admin →
    Derrick Riley supported this idea  · 
  11. 2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Illustrator Feature Requests » User Interface  ·  Flag idea as inappropriate…  ·  Admin →
    Derrick Riley shared this idea  · 
  12. 172 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Derrick Riley supported this idea  · 
  13. 202 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    17 comments  ·  Illustrator Feature Requests » Type  ·  Flag idea as inappropriate…  ·  Admin →
    Derrick Riley supported this idea  · 
  14. 222 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Derrick Riley supported this idea  · 
  15. 298 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    61 comments  ·  Illustrator Feature Requests » User Interface  ·  Flag idea as inappropriate…  ·  Admin →
    Derrick Riley supported this idea  · 
  16. 1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Derrick Riley shared this idea  · 
  17. 7 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Derrick Riley supported this idea  · 
  18. 1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Illustrator Feature Requests » Other...  ·  Flag idea as inappropriate…  ·  Admin →
    Derrick Riley shared this idea  · 
  19. 1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Illustrator Bugs » Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
    Derrick Riley shared this idea  · 

Feedback and Knowledge Base