Jimmy
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52 results found
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294 votes
Hi Everyone, This feature has been available since August 2020 release (version 24.3). Please update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html Thank you for all the feedback.
You can now select multiple layers in Layers panel. Click the bars (they get highlighted blue) if you want to operate layers and not their content (e.g. to drag to reorder) or click their markers to select their content — circle (target ones) or square (selection ones) next to them. There is no real difference which to pick, but if you want to select a range of layers, using Shift, use target markers.
Jimmy
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5 votesJimmy
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5 votesJimmy
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15 votes
An error occurred while saving the comment Jimmy
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78 votes
It’s dangerous to call things Smart... When they behave dumb, the name sound like an insult. Sadly, this is the case.
Please provide more specific cases, with video proofs, ask you colleagues to share and vote, to move this further. This is the way to force changes to things that are broken — be vocal and persistent. Thank you all and let’s hope we get heard.
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commented
I would change "COMPLETED", as a I feel Smart Guides are still clunky. Smart Guides haven't been the same since around CS2. Having to hold Command for improved accuracy was always an odd addition too.
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4 votes
Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Jimmy
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7 votes
Hi,
Sorry for the inconvenience caused,Please let me if the issue still persists. You can try changing the UI scaling in preference panel to small as suggested by frank.
Jimmy
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8 votesResolved (Comments Open) ·
AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
responded
Hi,
Sorry for the inconvenience caused. Please try changing the UI scaling option under preferences—>UI interface—>UI Scaling —> small. Please revert back if this doesn’t work.
regards,
Ritika
Illustrator teamJimmy
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7 votesJimmy
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61 votes
We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.2
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience.An error occurred while saving the comment Jimmy
commented
On October 20th, 2018 Ankit from the Illustrator team noted this issue was reproducible but there hasn't been any update/fix. Can we receive an ETA on a possible fix for this issue, or confirm if the tool can be reverted to the 2018 version this month?
Jimmy
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Additional System Info:
macOS Mohave Version 10.14
iMac (Retina 5K, 27-inch, Late 2015)
Processor 4 GHz Intel Core i7
Memory: 16 GB (1867 MHz DDR3)
Graphics: AMD Radeon R9 M395 2048 MBI was just about to post this exact issue. Is there a preferences file we can possibly trash to resolve this? Or is it broken no matter what? Currently the Direction Selection Tool fails to snap the text anchor/node to another object's corner/node once the text is dragged to snap to it (with Smart Guides on).
My only workaround is using the standard regular Selection Tool right now, which is not exactly ideal.
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735 votesAn error occurred while saving the comment Jimmy
commented
The latest update appears to have resolved the memory issue failing to display documents. To me the performance seems to have taken a hit as a result of this latest update, but I'll continue to monitor this.
macOS Mohave Version 10.14
iMac (Retina 5K, 27-inch, Late 2015)
Processor 4 GHz Intel Core i7
Memory: 16 GB (1867 MHz DDR3)
Graphics: AMD Radeon R9 M395 2048 MB -
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3 votes
Please check if Color Settings is set to “Emulate Adobe Illustrator 6.0”, If it is then change it to “North America General Purpose 2”.
Color settings changing to “Emulate Adobe Illustrator 6.0” is tracked here https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/35742949-color-settings-auto-defaulting
An error occurred while saving the comment Jimmy
commented
It also appears that opening older documents and creating new documents are now all defaulting to "Emulate Adobe Illustrator 6.0". Does this now need to be setup in Bridge?
At the top the Color Settings currently reads: "Unsynchronized". I'm not sure if this is the reason for Illustrator acting up now. I have tried to change the Color Settings in Illustrator but the setting resets itself.
An error occurred while saving the comment Jimmy
commented
Thanks for the reply Rama. My Color Settings were somehow set to: "Emulate Adobe® Illustrator® 6.0"
I changed this back to "North America General Purpose 2" and the appearance of black appears to be back to the way it was before the upgrade. I'm assuming the software update caused this change. Thanks for the solution.
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commented
Additional System Info:
macOS Mohave Version 10.14
iMac (Retina 5K, 27-inch, Late 2015)
Processor 4 GHz Intel Core i7
Memory: 16 GB (1867 MHz DDR3)
Graphics: AMD Radeon R9 M395 2048 MBJimmy
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The original post appears to be correct. I am trying to use Version 23.0.3 with GPU Performance Enabled and turning off rulers does appear to boost performance/response time in Illustrator. Currently I am bouncing between 23.0.3 and the latest 2018 version of Illustrator to deal with ongoing performance issues of software.