Dana
My feedback
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323 votes
An error occurred while saving the comment Dana
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Can't finish previewing. Could not complete the requested operation.
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Screen Shot 2020-11-15 at 1.54.07 PM.png 70 KB -
AI SS 02.jpg 308 KB -
Screenshot 2018-10-24 at 15.56.35.png 222 KB -
螢幕截圖 2018-10-24 上午11.31.13.png 157 KB -
Screen Shot 2018-10-22 at 2.49.07 PM.png 252 KB -
The_operation.png 68 KB -
Screen Shot 2018-10-18 at 11.15.35.png 301 KB -
Screen Shot 2018-10-19 at 11.19.56.png 27 KB -
Screenshot 2018-10-18 22.16.41.png 19 KB -
Screen_Shot_2018-03-28_at_10.35.10_PM.png 39 KB
738 votesAn error occurred while saving the comment Dana
commented
May 2021, I have to stop working for today, AI switches to outline mode with the same error message op described, and other stuff I did today made it crash, I don't know what's going on here but this must be the latest update I installed (version 25.2.3). Very annoying.
Dana
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21 votesRequest to Contact Support ·
AdminRama
(Mgr, Software Quality Engineering, Adobe Illustrator)
responded
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
An error occurred while saving the comment Dana
commented
So this has been around for a couple of years now, recently I've finally had a version of illustrator where this was fixed (what a dream), but then with the last update, it came back (version 25.2.3). By now I feel like installing an update to illustrator is like playing russion roulette - will some issues be fixed? Will a whole bunch of new bugs appear? Or will the old ones reappear?
I have to either ungroup objects or make a compound path out of a single shape to use the eyedropper, it's annoying af tbh. Total workflow killer.
Dana
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14 votes
Hi,
Thanks for reporting this issue.
Unfortunately we are not able to reproduce this issue.
Could you please provide a video, test file or steps of the workflow with which you are facing this issue and share with us. Kindly share the above with us in a Zip file at sharewithai@adobe.com . Please mention the title of this issue as the subject of the mail.Regards,
Ankit Goyal
Illustrator TeamAn error occurred while saving the comment Dana
commented
Thank you Cassie, I just tried this and unfortunatly it didn't work. I tried it again and after the third attemp AI suddenly crashed...I'm frustrated. I've made this post over a year ago, by now, I have a new computer, newest CC version, always update everything, but this bug has been there the whole time. Just like the eyedropper bug (doesn't work on groups).
I don't get why Adobe isn't fixing this stuff. I know I'm not the only one with those problems, but instead of fixing this it's just new unessessary features with each update -.-
An error occurred while saving the comment Dana
commented
Hi Anish,
1. I've tried different path types and even created new blank documents and recreated it, same problem.
2. Both, still same problem.
3. There's no one specific file where this occurs, it's happening with every new document I created since the last update.
I did notice however when I open older files (that I've created before the update and that feature dashed lines) it's working properly. I can even create new dashed lines normally, but only within documents that have been created with the older illustrator version. Would it help if I send you a new and an old file with dashed lines in it?An error occurred while saving the comment Dana
commented
Using Illustrator CC 2020 V. 24.0.3 on MacOS Mojave 10.14
The dashed line effect cannot be applied. As soon as I make use of the gap field, I can see a preview but then when I click anywhere the effect just disappears. And when I try to create outlines it just turns into a normal non-dashed line.
Dana
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52 votes
An error occurred while saving the comment Dana
commented
Another update, another illustrator version with a useless eyedropper tool. This problem has been around for so long that I've started to get used to annoying workarounds, but really nothing can replace it. Fact is, you will have to ungroup objects or waste a lot of time with the recolor panel or color panel to work around.
And I've had this problem for at least 4 or 5 years, with 3 or 4 dirfferent computers/ mac versions/ illustrator versions. This is the most annoying bug ever. Sorry for letting out my frustrations like this but really, can't this be fixed? I don't need any new and fancy features, just make the tools work that are already there ;___;An error occurred while saving the comment Dana
commented
I have the exact same proplem. Only when I use it on a group, It does seem to apply the stroke color/ weight, but the fill color stays the same. Once I ungroup, it goes back to its original look...
Dana
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2 votesDana
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6 votesDana
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712 votesCompleted (Comments Open) · 137 comments · Illustrator (Desktop) Feature Requests » User Interface · Admin →Dana
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730 votes
Hello friends,
So far, we have received very little response on the survey form that we floated to understand your pain points better.
A lot of our product decisions are driven by your inputs, so make sure you are taking this opportunity to voice your issues!
Link to the survey form : https://survey.adobe.com/jfe/form/SV_cGbDwd2k1gfpIOO
Requesting all of you to please fill the survey form. It will take less than 2 mins!
Thanks in advance.
Saurav
Dana
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41 votes
An error occurred while saving the comment Dana
commented
I also wanted to suggest this, it's a great idea! Not just for clients, but also for my own reference. I often just guess how much time I've spend working on something, I could be way off.
Would be great if the timer could detect if the application is actually in use, and pause counting for example when the browser or a different app is used and Illustrator is just running in the back.
This would be a great feature for any other App like Photoshop, too.Dana
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4 votesDana
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151 votesDana
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1 vote
Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Dana
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52 votesCompleted (Comments Open) ·
AdminAvinash Singh Kotwal
(Principal Product Manager, Adobe Illustrator)
responded
I am happy to share that we have fixed this bug in our latest release – 23.0.6 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Dana
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This is something that's very useful in the desktop version and, in my opinion, cannot be replaced by brush strokes with the blob brush tool.
The different stroke profiles can give a clean look while keeping the strokes editable. see atached image to see what I mean.