Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
77 results found
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Illustrator 2021 breaks Export command with AppleScript
Export command for AppleScript has suddenly stopped working as of Illustrator 2021. This error breaks almost all my professional workflows.
macOS 11.1, Illustrator 25.1
When I run AppleScript workflows that worked fine in Illustrator 2020, 2019, 2018, etc. they now fail at the 'export' command with 'Adobe Illustrator got an error: document doesn't understand the "export" message.'
Screenshot of simplest possible script failing attached.
2 votes -
Applescript commands error on Ai v25.1.
Applescript: Execute Menu Command & select all on active artboard (the only ones I documented) Fail on Ai v25.1 (MacOS Catalina).
Seems certain AS commands have broke with the newest update.
Multiple AS errors occurred on two Macs, both were fixed by downgrading to v25.01.
Thanks.
1 vote -
VBScript Internal Script Execution Error in version 25.1
Running VBScripts from File > Other Scripts is not currently functional in the latest update- however the very same scripts work fine if the scripts are opened manually (and worked as expected from 'Other Scripts' in the previous version).
Please fix!
1 voteI am happy to share that we have fixed this bug in our latest release – 25.2 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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Plugins Disappeared
after updating to version 25.1
the plugins in the "plugins folder"
don't Load up
when downgrade back to version 25.0.1
Its work fine5 votes -
(Applescript) do javascript command no longer works in Illustrator 2021(25.1)
Bug report:
When using AppleScript's do javascript in Illustrator 2021(25.1), nothing happens regardless of whether it is a file or text. The result will return a missing value. In 25.0.1, it works fine.In the case of jsx files, it can be avoided by writing the following code. If the file extension is jsxbin, it cannot be executed. And arguments cannot be passed.
-- solution 1
tell application "Adobe Illustrator"
open ("Macintosh HD:Users:username:Desktop:sample.jsx" as alias)
end tell-- solution 2
tell application "Finder"
open ("Macintosh HD:Users:username:Desktop:sample.jsx" as alias) using ("Macintosh HD:Applications:Adobe Illustrator 2021:Adobe Illustrator. app:" as alias)
end tell…
53 votesI am happy to share that we have fixed this bug in our latest release – 25.2 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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Applescript justification text bug
"set the alignment of text of text frame 1 of layer 1 of document 1 to center" doesn't work anymore. Adobe Illustrator 24.3
1 vote -
SVG Export for ExportOptionsSVG does "Save As" and not an "Export As"
There is no true option for the File -> Export -> Export As for an SVG, doing app.activeDocument.exportFile( fileSpec, 'SVG', exportOptions ) is actually running the equivalent of File -> Save As SVG... Which produces an AI compatible type SVG but not a fully compatible SVG with other programs.
It'd be nice to have a true "ExportOptionsCompatibleSVG"
2 votes -
ExportOptionsPNG24.artBoardClipping broken in 2020
ExportOptionsPNG24.artBoardClipping (set to false)
In 2019 (23.1), PNGs exported by javascript are trimmed to the visible bounds of the object as expected when false. When true, they're the size of the artboard.
In 2020 (24.3), the same script always produces PNGs the size of the artboard whatever artBoardClipping is set to.
Illustrator 24.3 vs Illustrator 23.1
Windows 10
Script run via Illustrator (File/Scripts) as well as testing in ETSK 4.0.0.1It's a dealbreaker for version 24. We can't upgrade as a team unless this is fixed.
13 votesI am happy to share that we have fixed this bug in our latest release – 25.3.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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Script Running Actions Skips Alignment
Version 24.2.1
When using a script to initiate an action, the action is skipping the alignment to artboard steps.
This worked perfect in earlier versions
1 vote -
alert() function is slicing the last word in the output window.
Somehow the last word of an alert message to Illustrator keeps getting sliced. Notice in my attached example how the last word of my alert string "messages." gets cut off.
1 vote -
Scripting: move selection to layer doesn't work if layer is not visible
When moving selected elements to a layer, if that layer's visibility is set to false, it reports that it cannot move elements to a locked layer. However, it's not locked, it's just not visible. I do this all the time by physically dragging to a layer that is not currently visible. I was able to work around it by setting visibility to true, moving the elements, then making it false again, but it seems like a bug.
1 vote -
AIPaintStyleSuite not found
Trying to update a plugin to use the Illustrator 2020 SDK on Mac. Previously using the 2017 SDK. The SPBasicSuite AcquireSuite function fails to find the AIPaintStyleSuite when building with the 2020 SDK.
4 votes -
`let` declarations not supported in .jsx files
Running this script:
let foo = "Foo";
const bar = "Bar";
alert(foo + bar);produces the following error:
Error 25: Expected: ;.
Line: 1
-> let foo = "Foo";However, replacing
let
withconst
works fine. According to this page (https://helpx.adobe.com/after-effects/using/legacy-and-extend-script-engine.html), ES6 language features are ostensibly supported, but onlyvar
andconst
bindings seem to work.1 vote -
Applescript "open without dialogs" no longer works
I have an Applescript that has the statement
open (thePDFName as alias) without dialogs
In Adobe Illustrator 2019, it works. In Adobe Illustrator 2020, it gives me an "unable to open file" error. When I comment out "without dialogs", it opens the file, but then naturally pops open a dialog (not helpful when you are opening dozens of files!)
MacOS 10.13.6, not sure what other information would be needed.
2 votesThis issue is reproducible with HFS paths.
Workaround: Use the POSIX path for opening files
Example:
set myFilePath to POSIX path of theAIFile
open file myFilePath without dialogs -
textFonts not refreshed after add/remove fonts. textFonts.getByName(fontName) doesn't throw error if font is not installed on user system.
textFonts not refreshed after add/remove fonts. textFonts.getByName(fontName) doesn't throw error if font is not installed on user system.
Code:
for (var i = 0; i < usedFonts.length; i++) {
try {
var textFont= app.textFonts.getByName(usedFonts[i]);
} catch (error) {
missingFonts.push(usedFonts[i]);
}
}1 vote -
ActiveX component can't create object: 'Illustrator.Application'
We recently upgraded to CC 2019. version 23.0.6.
Vbscripts are now unable to execute. They fail on:
Set appRef = CreateObject('Illustrator.Application')
with the error: ActiveX component can't create object: 'Illustrator.Application'
This functionality is important to our workflow.
1 vote -
Javascript textFonts.getByName() throws Illustrator error 1430996551
Trying to use Javascript textFonts.getByName() throws Illustrator error 1430996551. Stopped working on some machines out of the blue, without any Illustrator update. Still works on at least one mac in the studio (same Illustrator version as on other computers).
1 vote -
scriptui
Hello.
On windows 7 and 10 (reproduced on my machine and a colleagues), when OS text scaling is higher than 100%, the dropdownLists in scriptUI don't work correctly.
See attached, the horizontal and vertical scaling of the dropdown is smaller than the text it's meant to display, leading to options not being shown.
It looks like the UI is being scaled after the dimensions are calculated, and the dropdown is just not updated at all (vertically or horizontally).
This is a bit of an issue because our design team recently got high DPI monitors and they're having to disable UI…
2 votes -
ExtendscriptToolkit is 32bit-only, OSX Catalina is 64bit-only
I use a script I wrote for an important business function. For the last couple OSX upgrades, it has been warning me that ExtendscriptToolkit is not compatible with future versions of the OS. Specifically, OSX Catalina, which has been seeded to developers, will only support 64bit applications, and ExtendscriptToolkit is a 32bit application. Is that going to be addressed before the OS is released?
3 votes -
Running an Action from script
Hello,
In Illustrator CC latest update, my following script does not work:
1- Select a couple paths (in script) (all of them close paths in different groups)
2- execute my action which offset paths with certain amountThe problem is in this new version after the action dis-select all of them except one, but before this version it worked and keep all of my selection paths still as selected ( by path I mean the new offset paths, but for all of them)
It really made trouble for my script in the company, because some computer still does not have…
72 votesI am happy to share that we have fixed this bug in our latest release – 26.0.0 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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