Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
797 results found
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Crash on open/new documenti after window 10 update 4560960
After 4560960 update, illustrator crashes on open or new document.
Uninstalling update does fix it.Windows 10 home, all latest updates applied, happens on 10 machines, all different hardware.
Not sure if illustrator or windows bug. For now delayed updates for a week, hoping in a fix soon.
2 votes -
Transform pattern only: setting height/width to 0 crashes Illustrator
If you select "transform pattern only" option in Transform panel and (accidentally) set height or weight to 0 (mm in my case), then Illustrator crashes.
1 vote -
Place - wedge in image appears and moving images is clunky
When I place an image, a wedge appears, and it only goes away when I lock, and then unlock the layer. If I start moving the image around again, the wedge appears again.
Windows 10
Illustrator 24.2.1 (64 bit)1 vote -
In Align I find when try to divide something evenly it become one, then try to get a point to align with each other it shot of the page.
Align is not working as before some features are producing undesirable effects.
1 vote -
Bug avec Catalina + cintiq 27HD + illustrator
I've been working for 3 years with Illustrator on a Cintiq 27HD and so far it worked perfectly.
I changed my old Imac (high Sierra) for a Macbook Pro on Catalina in june, and i work with the last version of Illustrator. I specify that my new Mac is clean and was installed by a professional, and that the MacbookPro is new. So there are no old files that could disturb the system.
I now encounter a bug on illustrator which is triggered after about fifteen minutes of handling illustrator (I work with the express key commands of the cintiq),…1 vote -
1 vote
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GreatCut 4
My GreatCut 4 software plugin for Illustrator was working great until your last update of Illustrator. Can you please fix this issue. Thank you.
1 vote -
Illustrator freezes up every +-20 minutes, unfreezes after alt+tab
Illustrator (24.2.3 & 24.3, possibly previous versions too), freezes every 20 minutes or so. Sometimes it doesn't happen for an hour, sometimes it happens twice or 3 times in 10 minutes.
When I say freezing, I mean freezing as if crashing (where the application gets a white-wash and then Windows pops up a message with a crash report message). The only difference is it doesn't give the "application crashed, send/not send" message. It just stays frozen, even when clicking on the application repeatedly (what usually causes the program to freeze etc). When alt-tabbing to another application and back, everything is…
1 vote -
automatic quitting when clicking the red close button
When clicking on the RED "Close" button, Illustrator prompts me to either (Save what's on the clipboard" or "Discard". Then automatically quits. EVERY SINGLE TIME. This is NOT right no matter what your tech support peons were told to say.
6 votes -
Copy / paste not working - breaks text formatting and usually drops any vector content as well.
Copy / paste not working - breaks text formatting and usually drops any vector content as well. This happens whether the copy/paste is within one Illustrator file or between two. VERY frustrating. I've found that I can occasionally get it to work by copying and pasting within the same document (everything must be grouped as one), and if it is successful, quickly copy the pasted version and then it might paste into the other Illustrator file.
Solution from support was to downgrade from 24.4 to 24.01. This seems to have done the trick - but now I can't allow CC…
1 vote -
Pressing Ctrl + Win sends the active object backward
If you have at least 2 objects on the artboard and the top one is selected, pressing Control + the Windows key on Windows 10 sends the active object backward one step. It's a keyboard shortcut that doesn't appear to be editable in Keyboard Shortcuts in case it interferes with that shortcut being used for something else.
2 votes -
Survey Request
The annoying prompt to take the survey cannot be turned off. Even on completing it I am still prompted to take it - when you do its recognized you've already taken this. This survey prompt should be disabled at least when it's been taken once.
3 votes -
Move Gradient nummerically / contrained
A new Gradient is always added to the center of a shape. Moving it is not possible, without changing the size / redraw it.
I would like to move the Gradient within a shape with the same methods that are available for moving other element (numerically, constrain, etc.)
1 vote -
Pasting goes to the back of the layer - and not on top!!!!!
When copying an object and then pasting the new object goes to the back of the stack of objects and not to the front! Please fix and make it go to the top.
1 vote -
SEARCH BAR-Cannot Type in that Field
After saving a file in Illustrator. I go to File>Open>folder my files are in. NEXT, I use the upper right search bar to find the file I need. It will not allow me to type in that search bar. I have to close out of Illustrator, then reopen and start all over again to be able to type in the search bar.
Windows 10. PC. Vers. 24.0.1
3 votes -
Links palette reporting PNG links as CMYK
BUG?! Links palette reporting PNG links as CMYK
OS 10.14.6 / CC 5.1.0.407
PNG's are RGB, the format doesn't support CMYK.
1 vote -
Artboard moves when clicking in Recolor Artwork dialog
Using Windows 10 English & Illustrator 24.3.1 beta.
In them Recolor Artwork dialog (with the new color wheel), I can make the artboard move down or to the right by interacting with the "Dominant Colors" box.
Steps to reproduce:
1) With an open document, select artwork
2) Open Recolor Artwork dialog
3) Click in the "Dominant Colors" box, move the mouse slightly upwards, then hold the cursor where it is (around the top of the "Dominant Colors" box).Expected result: The artboard does not move
Actual result: The artboard moves downwards*** the artboard can be moved to the right…
1 vote -
Illustrator 24.2.3 crashes at exit, cannot see contents once 2019 file is opened, preview displays
Illustrator 24.2.3, cannot open a file for editing that worked fine in earlier version of Illustrator, probably CC 2019, to make a change. A preview is displayed before opening. Fortunately CS5 can open it, otherwise I would have lost a customer. After closing 24.2.3, it crashes about 50% of the time on any file I have modified. The CS5 versions of files being posted were produced by using CS5 to open the CC 2019 versions, although it complained that they were newer and might not have valid text attributes, and saving to CS5 format. The eps and TIF are used…
1 vote -
Undo not working when Align Panel is active
After clicking one of the Align/Distribute tools, Cmd-Z to undo does not have any effect. After clicking in the artboard, undo works again.
1 vote -
Variable Data - ignoring a blank cell in the data library
Variable printing – an amazing utility within Illustrator which is probably often underutilized!
Unfortunately, if the .csv file containing your data contains a blank cell you'll run into issues. Fixing this or creating a workaround so that we can import those blank cells as just a space would be HUGE!
Printing mailing labels and being able to ignore a second line for an address would no longer be out of the realm of possibilities! And that's just the tip of the iceberg!
Let's get behind this – Help me vote this to the top!
11 votes
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