794 results found

1. Clipboard not working properly

   When copying and pasting in Illustrator, the properties of the object/text etc are not carried over. The only way it seems to work is if you copy the item several times, which is getting tiresome and not practical if using the 'cut' option.

   For example, if I copy and paste anything on 1 artboard, and try to paste in the exact same spot on another artboard (using Paste in place or paste in front/back) it doesn't paste in the same place. Also when copying text it doesn't copy over all the properties (size, font, colour etc). Even when copying objects it changes the colour slightly when pasting it again.

   I have reset my preferences several times, please help.

   Using MAC OS 10.15.3 & Illustrator CC 24.0.3

   When copying and pasting in Illustrator, the properties of the object/text etc are not carried over. The only way it seems to work is if you copy the item several times, which is getting tiresome and not practical if using the 'cut' option.

   For example, if I copy and paste anything on 1 artboard, and try to paste in the exact same spot on another artboard (using Paste in place or paste in front/back) it doesn't paste in the same place. Also when copying text it doesn't copy over all the properties (size, font, colour etc). Even when copying objects… more

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2. CSS Properties: Generated CSS selectors are wrong sometimes

   Hi.
   OS: Windows 10 x64
   Illustrator: 24.1.2 and older versions

   Steps:
   I have drawn two paths (shapes) on the same layer.
   I have given these names:
   abc1 and abc11 to each path

   When I select one of them, the generated css in CSS properties panel is ok, the selector's name is right. The issue happens just when I select both paths at the same time and try to generate the CSS.

   The selector name for abc11, is changed wrongly to abc111 (an extra 1 at the end).

   Expected result:
   .abc1
   {
   position : absolute ;
   left : 120px;
   top : 1226px;
   width : 74px;
   height : 25px;
   }
   .abc11
   {
   position : absolute ;
   left : 123px;
   top : 1272px;
   width : 74px;
   height : 25px;
   }

   Actual result:
   .abc1
   {
   position : absolute ;
   left : 120px;
   top : 1226px;
   width : 74px;
   height : 25px;
   }
   .abc111
   {
   position : absolute ;
   left : 123px;
   top : 1272px;
   width : 74px;
   height : 25px;
   }

   (Notice the extra 1, on abc11 selector name)

   It only fails when abc1 layer is above abc11 layer, when abc11 is above abc1 layer, the generated css is right.

   I have been facing the same issue for a long time, it would great a fix for it.

   Hi.
   OS: Windows 10 x64
   Illustrator: 24.1.2 and older versions

   Steps:
   I have drawn two paths (shapes) on the same layer.
   I have given these names:
   abc1 and abc11 to each path

   When I select one of them, the generated css in CSS properties panel is ok, the selector's name is right. The issue happens just when I select both paths at the same time and try to generate the CSS.

   The selector name for abc11, is changed wrongly to abc111 (an extra 1 at the end).

   Expected result:
   .abc1
   {
   position : absolute ;
   left : 120px;
   top :… more

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3. embedded images cause longs delays in opening file illustrator 24.0.2

   When opening some files with embedded images, there are very long delays before the file finally opens.

   I have had success when I flatten the embedded image, it then opens fine.

   Dell PC Windows 10

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4. Transform Function not working.

   Hello, as I click on an object or path the edit anchor points, it is not allowing me to transform or rotate by hand. This has been occuring for the past couple of days.

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5. windows 7 illustator v24 failed to save with new terms pop up box closing despite accepting.

   I had a pop up today saying must accept new terms and conditions for people under business accounts/ team plans - which I am not but I clicked accept anyway. It said you couldnt keep using it if not.

   The warning illustrator would close if closing the window I assumed meant if not accepting but nope - it closed - it gave me save dialog box cool i thought. except that the save out failed ive just got the part save .tmp file and my last lot of work all missing,

   I had to thebn restart it - relog in - eneter the phone code and then a password as well and styart all over.

   It shouldn't do this.
   I am now behind on time critical work.

   I had a pop up today saying must accept new terms and conditions for people under business accounts/ team plans - which I am not but I clicked accept anyway. It said you couldnt keep using it if not.

   The warning illustrator would close if closing the window I assumed meant if not accepting but nope - it closed - it gave me save dialog box cool i thought. except that the save out failed ive just got the part save .tmp file and my last lot of work all missing,

   I had to thebn restart it - relog in… more

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6. variables (data set) batch action

   I have an action that:

   1. selects "Next Data Set"
   2. Runs a recolour script to colour the artwork based on data set values
   3. Then "save as copy"

   When it is run once it works as expected and saves the current data set as a copy PDF and advances to the next data set. When the action is run as a Batch Action the action goes nuts! It advances multiple data sets values and saves as a completely different data set name. This wouldn't really be an issue if I had 10 or 20 data sets, but I have over 1000 - so it is not feasible to run the action manually.

   Any thoughts on how to get the batch action to work accurately?

   OS: Windows 7 Pro 64-bit
   Illustrator version: 23.1 (64-bit)

   I have an action that:

   1. selects "Next Data Set"
   2. Runs a recolour script to colour the artwork based on data set values
   3. Then "save as copy"

   When it is run once it works as expected and saves the current data set as a copy PDF and advances to the next data set. When the action is run as a Batch Action the action goes nuts! It advances multiple data sets values and saves as a completely different data set name. This wouldn't really be an issue if I had 10 or 20 data sets, but I have over 1000 -… more

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7. MY ENTIRE FILE DELETED

   I've been working on something every important and Illustrator CRASHED. Deleted everything, even it was saved to a flash drive. I've even been working on it today and now it's gone. I am LIVID.

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8. ILLUSTRATOR 2020 CRASHES ON SCRIPTS - SYMLINK - APPLE

   Hi, We are using with our company the folder Scripts (Presets Illustrator) that is connected to a Cloud folder with a Symbolic Link (Apple) = Production workflow. It allways worked in previous versions but after installing Illustrator 2020 - Illustrator allways crashed when you go to main menu "File". Can you give us a solutions for this! Urgent issue for us !

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   Completed (Comments Open)  ·  AdminRama (Mgr, Software Quality Engineering, Adobe Illustrator) responded

   This issue is fixed in Illustrator 2020 (version 24.1 and above)

   You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

9. flipped english text when deleting a layer with an arabic name

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10. ショートカットキーが反応しなくなる

    Adobe XDと同時に起動し、アプリケーションの切り替えを行っているとillustratorのショートカットキーがすべて反応しなくなることがあります。
    illustratorの再起動でショートカットキーは使用可能になりますが、再度XDとの切り替えを行うと同様の症状が発生します。

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11. fonts files dissapeared on all current docs on one computer? Can't find any update

    All my other files are fine, the current menu has missing fonts, but only on one computer (desktop) my laptop is fine.... all saved as PDF's in a dropbox

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12. Selecting group object , e.g. a man vector image , it does directly ungroup the whole object , and I am not able to select full man image at
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13. Remebering fractional values in Extrude & Bevel

    You can type in fractional values in Extrude & Bevel and they work fine, although AI rounds them up immediately in fields, though applies to the art.
    But when you try to save this appearance in Graphic style and then re-apply to another art, all fractional bits are gone, AI treats them as integers both ways.

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    Resolved (Comments Open)  ·  Anjali responded

    Hi,

    Sorry about the issue, but the feature works that ways.

    1) On applying Effects in fractional values, it gets applied immediately. While saving this appearance in Graphic style and then re-apply to another art it will work the same (as with fractional values)

    2) While trying to edit already applied effects, the input details get’s rounded off. As a result, you have to enter fractional values for the precision.

    I hope this info will be helpful.
    Incase you still face any issue get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Thanks

14. artboard blinkins when open multiple files

    I've noticed that when you select few / many files (.svg) and drag & drop to illustrator icon on doc (mac) - I mean you open it, Illustrator starts to open the files and artboard starts blinking very fast (black / white).
    It is very dangerous for people with epilepsy

    • 

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15. missing instances

    I've been working with a png logo and have been copy-pasting it in numerous layers and artboards of my work.

    My AI crashed, so I closed it via task manager. When I restarted AI, my png logo is gone from all the artboards. I can see that there's an "instance" of it (a black square", but the logo isnt registering. Tried to export, and it came out with an artwork without the logo.

    File 08 are the blanks after the crash
    File 10 has the logo that went missing.

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16. CC 2020 AI and InDesign Crashing and Freezing

    Having major issues with both Illustrator and InDesign 2020.

    For Illustrator, if I double click an AI file in a finder window it crashes 100% of the time on launch, which in turn deletes all recent docs from AI's start up menu. Things are a bit more stable when launching the app and then opening a file, but still seems to easily crash when doing a simple task such as electing the font dropdown menu (not even selecting a font).

    InDesign is more troublesome. The program will frequently freeze even after opening a document that has a link that has been updated. These instances are in no way in regard to file size or complexity, but with simply a blank spread with a simple AI page file linked.

    I use both of these programs HUGELY in my business, and this is becoming very frustrating. I am using a MacBook Pro 2019, with Catalina 10.15.1 OS. The machine is about as suped up as it can be, so there is no reason I can find to have these issues. I routinely maintenance, repair permissions, and clear caches as well.

    Please help!

    Having major issues with both Illustrator and InDesign 2020.

    For Illustrator, if I double click an AI file in a finder window it crashes 100% of the time on launch, which in turn deletes all recent docs from AI's start up menu. Things are a bit more stable when launching the app and then opening a file, but still seems to easily crash when doing a simple task such as electing the font dropdown menu (not even selecting a font).

    InDesign is more troublesome. The program will frequently freeze even after opening a document that has a link that has… more

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17. Illustrator 2020 gradient bug

    I am using Mac Os Catalina 10.15.2 with Illustrator 2020. When I close a file that contains an element with a circular gradient fill applied and re-open the file, the colour gradient disappears and appears black. I have tried saving as ai, eps and pdf. all 3 files still produce a black element on reopening.

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18. Paste in Place does not work properly

    So I'm having problems with the Paste in Place command, sometimes it works great when I Copy or Cut something and paste it on other artboards but most of the times it is not working properly, either what I copied o cut get outside the drawing area or it goes to a random place, and at first I thought I wasn't selecting the artboard but even with the artboard selected it falls anywhere. I'm running Illustrator CC 2019, on windows 10.

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    Need More Info  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    Hi,
    Thank you for reporting this issue. Illustrator Team really appreciate this.

    Can you help the Illustrator team to isolate this issue further?
    If yes, then please let me know the following:
    1) Is this Issue still happening on your machine in the latest version 25.2.1 ?
    2) If yes, kindly provide some video, Test file(Via File→Package), OS version of your machine & some steps with which you are facing issue and share with us at ShareWithAI@adobe.com in a Zip file.

    Please mention the title of this issue as the subject of the mail.

    Thanks and Regards
    Ankit Goyal

19. Embedding multiple .psd files

    Embedding multiple .psd files no longer works in 2020. Previous versions would allow you to multi-select linked .psd's and embed them all at once. 2020 allows multi-selection, but only converts the first linked image.

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20. Clipping Mask Wont Work on version 24.1.1

    Everytime I walk through what is on your clipping mask page nothing works to create the mask on this new update. You Broke Something. Please fix it

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