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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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509 results found

  1. Change Illustrator paste offset distance to closer to cursor inside of viewing area

    Illustrator often pastes objects randomly outside of my viewing area, and I have to zoom out and scroll over to get it. I want to change the offset distance so it pastes inside my view area, not outside of it. OR, make it paste near where the cursor is, not way off somewhere.

    3 votes

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    Need More Info  ·  1 comment  ·  Tools  ·  Admin →
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  2. 3 votes

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  3. Free Transform tool scales in steps instead of smoothly

    When using the Free Transform tool to resize a text box, the transform isn't smooth, it jumps by huge amounts when dragging, and produces completely unpredictable results. After that, the outline of the text box disappears, but is still selected.

    Adobe Illustrator 2020
    MacOS 10.15.1

    3 votes

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    Need More Info  ·  1 comment  ·  Tools  ·  Admin →
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  4. Paragraph styles not properly justifying

    I'm using the latest updated version of CC on mac High Sierra 10.13.6

    When I just use the justify option in the paragraph window, the type will justify properly, but when I've tried to create a paragraph style, the type hangs outside of the text box, no matter what I do.

    Is there something I'm doing wrong, or is this a bug issue? And if so, any workarounds? I'm working on a file that needs a lot of type, and Illustrator is preferred over InDesign (which I've never had a problem with).

    Thanks.

    3 votes

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  5. 3 votes

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  6. New update (23.0.1) shows Home screen instead of my actual file until I press F

    Most of the times, when I open an AI file I can't see my actual artboard until I press F (Toggle Screen Mode). Once I switch the screen mode it shows a weird red color in the artboard (too fast to capture).

    3 votes

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    Need More Info  ·  Anish Kumar responded

    Hi,

    Sorry to hear that you are facing this issue. We have fixed similar issue in 23.0.3,
    Can you please upgrade to 23.0.3 and let us know if your problem is resolved or not?

  7. Appearance of Black Feature Not Working in Illustrator CC 2019

    The "Appearance of Black" feature is not working after installing Illustrator CC 2019. I've tried to disable and re-enable the feature, however all blacks appear as rich black now. The document shown in the attached screenshot is in CMYK color mode. The black box on the left is 100% K only, the box to the right is C: 60%, M: 50%, Y: 50%, and K: 100%.

    Previously 100% process black only would display as shown in the preferences window. I've tried to open an old document and create a new CMYK color mode document, however the 100% K looks rich…

    3 votes

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  8. GPU Preview displaying hidden shapes

    In GPU Preview, turning off the visibility of a shape in the layers panel doesn't always hide the shape - it still remains on screen.
    If I switch to Outline view the shape is hidden correctly.
    If I switch back to GPU Preview the shape is still being displayed.
    I have to reboot Illustrator to get GPU Preview to work correctly again.
    And then it goes wrong again very soon afterwards.

    This has now happened several times.
    I've also had shape fills showing as incorrect colors in GPU Preview, eg. a square with a white fill, suddenly started displaying as…

    3 votes

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  9. Tools and panels never open

    I am having a problem with Illustrator since a few days now and I just don't find solution for it.
    Every time I open Illustrator it forgets that the Control panel, the Tools panel and the other panels such as Transparency, Layers, Color, etc. was opened. It is really annoying to open them every time.
    Could someone give a solution. And I am using the latest version of Illustrator for 2 months now I think, and it started to do this only a few days ago.

    3 votes

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  10. Type object selection by path does not work at all while Snap to Grid is enabled

    Type object selection by path does not work at all while Snap to Grid is enabled.

    It's been this way for years... guess I've finally had enough.

    3 votes

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  11. Pen tool glitch

    When using the pen tool, the artboard glitches and a big gray area appears from the upper right corner (screenshot 1), glitches even more and turns yellow when scrolling or moving the cursor (screenshot 2).
    Pen tool absolutely impossible to use.

    This started happening after last update (version 22.0.1 - 64 bit) on Windows 8.1

    3 votes

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    0 comments  ·  Tools  ·  Admin →
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  12. Can't click on properties dropdowns

    I just updated AI to the newest release and suddenly I'm unable to access extended properties not displayed on the main panel nor will it let me select and change colors via the properties panel. I also don't like that you've all decided what tools I work with constantly, I need to be able to customize what I need to keep open for my workflow optimization. Because if I could, I could work around this bug.

    3 votes

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  13. Snap to Point causes jumping with long Guides

    I'm using very long guides to create a custom angled grid, and use Snap to Point to snap paths to intersections of those guides. However, sometimes the Snap to Point causes "jumping", i.e. it tries to snap to the intersection, but when it does, it scrolls the document a tad upwards, and hence goes immediately out of snap. Sometimes it even causes jumps of hundreds of millimeters. It doesn't always happens, but only with some guides intersecting in some points. I cannot really say what actually makes it happen.

    I created a test file to where I isolated only three…

    3 votes

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    2 comments  ·  Tools  ·  Admin →
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  14. Eye Dropper tool color is off

    When you use the eye dropper tool on either images or vectors the shade is off and not exactly the same like it was https://www.screencast.com/t/bI7aJSdwB

    3 votes

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  15. First Attempt to Copy Hex Not Working

    When I click into the fill properties under appearance, and click the "copy value" button, it always will deselect and NOT copy on first attempt. But if I try again after it will work. Similarly, when I first click on the value, it highlights, and then if I do CMD + C the value will become de-selected and not copied.

    2 votes

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    1 comment  ·  Actions  ·  Admin →
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  16. Strange loops and spikes when using pressure-sensitive brushes with XP-Pen Tablet on Illustrator 29.3 and newer on Windows 11

    An employee directed me to this forum to explain my problem (I explained everything here: https://community.adobe.com/questions-652/inconsistent-strokes-when-using-pressure-sensitive-brushes-with-xp-pen-tablet-illustrator-30-2-1-windows-11-1553544)

    My system:
    Windows 11, Version 25H2 (Windows Ink is deactivated, tried with activated too).
    Old tablet: Artist 12 Pro (XP-Pen)
    New tablet: XP-Pen Deco Pro MW
    I tried all available Illustrator versions (I will explain later).

    I am getting very weird and inconsistent strokes when drawing with a tablet and the Blob Brush Tool (please see screenshot and video attached EDIT: video too big pls see the article from the other forum, the video is posted there).

    I did a ton of troubleshooting…

    2 votes

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    3 comments  ·  Strokes  ·  Admin →
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    Hi,


    We weren't able to reproduce this issue on our end, so we'd like to gather a few more details to help us investigate further:


    1. Wacom/tablet driver version- Could you share the exact driver version you're currently using?

    2. Did this issue appear immediately after upgrading to a specific Illustrator version?

    3. Illustrator version currently installed?


    Regards,

    Aishwarya

  17. Unknown Error when saving

    Windows - Adobe Illustrator 2026

    When saving files for a proof - Press Quality, no editing, password, low resolution printing, no changes, no enabling copying of text - this error comes up on the first attempt every time.

    If I save it a second time, this error doesn't happen. I wasn't receiving this issue until I updated to 30.2.1, but it was rare. Now that I've updated to 30.3 it became every time I saved a new file for the first time. As much as I want the turntable feature, I'm going to have to use 30.1 again until the…

    2 votes

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  18. Bug - Graduated stroke colors automatically changed!

    A graduated stroke color was in a saved file applied to a brush stroke. I had not been in the file for several months. The preview appeared full color, but when I opened the file, it was like the opacity of the colors had been turned down, except they hadn't been! Inside the file, it appears faint. But the stroke does not indicate the opacity has been reduced. It is so confusing since the file has not been opened for over two months.

    Don't know if it is a gradient or brush stroke issue or a compatibility issue.
    Running Illustrator…

    2 votes

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    Need More Info  ·  3 comments  ·  Gradients  ·  Admin →
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  19. Exporting To SVG Format

    Illustrator 30.2.1 has a consistent SVG exporting bug. I created some images containing gradients. When I export to SVG the first time, AI will create a correct SVG file. However, subsequent exports, AI will leave out all gradients. If I close the file and reopen it, the cycle repeats.

    2 votes

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  20. Transparency mask bugs with "Gaussian Blur" effect applied inside the mask

    I've got an object with a transparency mask applied which contains a "Gaussian Blur" effect, when I want to align it with the Properties panel"(copy of the first object - pasted on second object), the effects change totally (I need to change the blur from 80 to 30 to have nearly the same effect.

    2 votes

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