GPU rendering issue with artwork disappearing
When working in Outline mode zoomed in and switching back to Preview, artwork disappears from view when zooming out.
I am closing the ticket due to lack of response.
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Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Hi Chris and Miguel,
In the video there is no gpu on. Are you both facing this problem with gpu. If yes, kindly share your gpu details.
Miguel de la Garza commented
Had this issue for a long time and kinda got used to it, but nevertheless needs to be fixed.
I have the same issue... and Illustrator continually changes to GPU preview by itself, where this happens. Then I change View back to CPU preview and it's fine. Unbelievable how many bugs Adobe continually has, it's like they don't have anyone that uses their own programs daily to see this stuff.
A gentle reminder
Can you please share your system information as in the given link: https://helpx.adobe.com/in/illustrator/kb/crash-next-steps.html , Ignore the part related to crash.