Can't click on properties dropdowns
I just updated AI to the newest release and suddenly I'm unable to access extended properties not displayed on the main panel nor will it let me select and change colors via the properties panel. I also don't like that you've all decided what tools I work with constantly, I need to be able to customize what I need to keep open for my workflow optimization. Because if I could, I could work around this bug.
James Bytheway commented
This issue can occur when you have an external monitor set to the main screen. I use a macbook pro, with an external monitor set as the main screen, when i drag illustrator back to my laptop the dropdowns work, the only problem is they appear stuck in the top right of the screen.
I fixed this issue by setting my macbook as the main screen, and the monitor as second.
Hello, I emailed you (to: email@example.com) this video that describes the problem. All these panels are not working. IT IS A HANDICAPPING PROBLEM; nothing cant be done without these panels!
If anyone has a solution I'd be very thankful
Thanks for reporting the issue.
I am not able to reproduce the issue.I request you to kindly share a video.
Also i am not able to understand what you have mentioned," I need to be able to customize what I need to keep open for my workflow optimization".
Kindly brief it so that i am able to understand it.
Illustrator Engineering Team