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Ziaullah

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  1. 1 vote
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    Ziaullah commented  · 

    Thanks for reporting the issue.
    I got your issue and right now there is no way to open it automatically in Properties panel when the live shape is selected.
    However if it is hindering your workflow you can use Transform Panel.

    Regards,
    Mohd Ziaullah
    Illustrator Engineering Team

  2. 1 vote
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    I am closing the ticket due to lack of response.
    Please get in touch with us at sharewithai@adobe.com or any of the other support channels – helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
    Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

    Thanks
    Anish Kumar
    Illustrator Team

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    Ziaullah commented  · 

    Hi,

    Thanks for reporting the issue.
    If you have set password only to restrict Editing,Security and Permission settings then its preview will be shown in Gmail.If you don't want to show preview then you need to apply password on Open the Document as well.
    Please let us know if Gmail Preview get visible even after applying the password on Open the Document.

    Regards,
    Mohd Ziaullah
    Illustrator Engineering Team

  3. 12 votes
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    I am closing the ticket due to lack of response.
    Please get in touch with us at sharewithai@adobe.com or any of the other support channels.
    Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

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    Ziaullah commented  · 

    Hello All,

    I observe your Work-space and do the same arrangement at my side and I observe that the issue is with previous versions as well.This is due to all non re-sizeable panels on the top(on focus), if we put re-sizeable panels on the top, issue can be solved.
    Please let me know if I can help in arranging.

    Regards,
    Mohd Ziaullah
    Illustrator Engineering Team

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    Ziaullah commented  · 

    Hi,
    I have seen the video and the screenshot shared.I am able to reproduce the issue at my end.
    Internal Bug ID to track the issue is AI-4210252.

    Regards,
    Mohd Ziaullah
    Illustrator Engineering Team

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    Ziaullah commented  · 

    Thanks for reporting the issue.
    We are unable to get the issue.Please provide a video for both the Essentials and Essentials Classic so that it can be easy for us to know the issue.

    Regards,
    Mohd Ziaullah
    Illustrator Engineering Team

  4. 3 votes
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    Ziaullah commented  · 

    Thanks for reporting the issue.
    I am not able to reproduce the issue.I request you to kindly share a video.
    Also i am not able to understand what you have mentioned," I need to be able to customize what I need to keep open for my workflow optimization".
    Kindly brief it so that i am able to understand it.

    Regards,
    Mohd Ziaullah
    Illustrator Engineering Team

  5. 2 votes
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    1 comment  ·  Illustrator (Desktop) Bugs » Other...  ·  Flag idea as inappropriate…  ·  Admin →
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    Ziaullah commented  · 

    Thanks for reporting the issue.
    I am not able to reproduce the issue.I request you to kindly share a video and the .ai file.

    Regards,
    Mohd Ziaullah
    Illustrator Engineering Team

  6. 4 votes
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    Ziaullah commented  · 

    Thanks for reporting the issue.
    I am not able to reproduce the issue.I request you to kindly share a video of the same.

    Regards,
    Mohd Ziaullah
    Illustrator Engineering Team

  7. 2 votes
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    2 comments  ·  Illustrator (Desktop) Bugs » User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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    Ziaullah commented  · 

    Thanks for reporting the issue.

    We are unable to reproduce the issue, please tell me the exact scenario in which you are encountering the issue.
    Please provide a video of the issue so that we know the issue more.

    Regards,
    Mohd Ziaullah
    Illustrator Engineering Team

  8. 1 vote
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    4 comments  ·  Illustrator (Desktop) Bugs » User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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    Ziaullah commented  · 

    Thanks for reporting the issue.
    I am not able to reproduce the issue.I request you to kindly share a video of the same.
    Also i want to know which Windows system you are using?
    And one thing you can try to quit Illustrator,log out and log in and Launching Illustrator again after changing the display setting.

    Thanks,
    Mohd ZIaullah
    Illustrator Engineering

  9. 1 vote
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    Ziaullah commented  · 

    Thanks for reporting the issue.
    If PDF saved with "Illustrator Editing Capabilities" then only its all page can be open in AI, otherwise only 1 page can be open.
    Please ask the user that while saving pdf if he/she check the "Preserve Illustrator Editing Capabilities" in PDF save dialog.

    Thanks,
    Mohd Ziaullah

  10. 3 votes
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    Ziaullah commented  · 

    Thanks for reporting the issue.
    We are able to reproduce the issue and internal Bug ID AI-4209657 is to track the issue.

    Thanks,
    Mohd Ziaullah
    Illustrator Engineering Team

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