CRASHING VERY OFTEN.
I am hard Illustrator user, for over 20 years. For my surprise, this October version crashes almost every day. I reinstalled the sofware in one Dell XPS 8700 Machine and in a brand new Samsung X40 Notebook. In both cases AI still crashing suddenly. Hope you Dev Team guys work ******* this, becaus one of the reasons to use AI was its stability. No more...
Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Thanks & Regards,
Ulfert Gundermann commented
Please fix it soon, it is super frustrating atm!
Have to restart AI multiple times during a working day, it's very unstable.
Same here. My iMac freezes and we then have a crash. This happens approximately 3-4 times a day. Auto recovery also switches off so recovery is impossible! I can't keep using this software if this is what I have to deal with. Please please please fix this urgently so I can get on with business!
Same for me. Crashes 10-15 times a day. Illustrator is my every-day-work-program. Hope you fix it soon!!!!