illustrator crashes when opening existing files
Adobe illustrator crashes when opening existing files. After two complete re-installations (one of which was preceded by CC Cleaner), on a new machine running MacOS Catalina, the first Illustrator startup is correct. But Illustrator quits as soon as I try to open a file, even if that file has just been saved by this version.
Other CC softwares are not affected.
I too cannot open Illustrator CC 2020 on a Mid 2015 iMac with 32 gb Ram (4 x 8GB) Running Catalina 10.15.3
Started crashing last week - 5 - 10 times a day. Worked this morning for 1 hr. Crashed and now won't open at all. Removed and reinstalled Illustrator but no joy.
Cheyenne Stacy commented
I have been having the same problems, my husband at first thought it was a lack of RAM on my computer and there for we proceeded with an upgrade and continued having problems. Did a reinstall and was greeted with not even being able to open Illustrator without it crashing
I uninstalled Illustrator 2020 and installed 2019. That worked for a few days, now it's crashing. Tried going back to 2020 and same problem. Now I can't open any Illustator files in any version. I hope Adobe responds to your post quick!!