Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
1204 results found
-
Background Save does not work
Background Save does not work in Illustrator unless very specific conditions are met (must be a PDF-compatible AI file). Many users prefer to work with PDF switched off - and background save should also work when saving the file as a PDF document. It's basically a half-finished feature and should work under all circumstances and conditions.
2 votes -
Save as SVG destroys <path>
Attached is a very simple SVG drawing (rendered by MathJax) of a path representing the letter k (in math mode). It loads and renders fine in AI 24.2.3 on WIndows 10. But when I save it, I get the second attached file, which also has a path but a very different-looking one (unrecognizable). Presumably a bug in the SVG export engine?
2 votes -
Transparent PNG exporting fine but gives black background when importing
I used Illustrator 24.1.1 to export transparent PNG images. I can use these images in other programs and as web images but when I want to use them in Illustrator again it opens with a black background. I've tried to copy and paste the images, I've tried to place it and even to open it and then drag it to my workspace. Nothing works. I'm using Windows 10.
2 votes -
Error while exporting to DWG format
I am using Adobe Illustrator CC 2017
Operation cannot be performed due to unknown error. [PARM]
I get this error every time i trying to export my Ilustrator file in Dwg format.2 votes -
アートボード名が保存されない
1.Illustrator 2020(Illustrator 2019)
複数のアートボードを作成し、アートボードパネルにてリネームし保存をして閉じる。
そのデータを開いて再度アートボードパネルにてリネームし
書き出しjpgやpngをすると(アートボードごとに)、パネルの1番目(アートボードの1)のみリネームが反映されず元のネームで書き出されてしまいます。2 votes -
(macOS) File Format menu in save dialog becomes unresponsive after making a new folder
Steps to reproduce:
1. Perform a Save As... command
2. Navigate to somewhere in the file system using the save dialog
3. Make a new folder in the destination
4. The Format menu becomes unresponsive2 votes -
When importing PSD files with layers into AI, if you 'outline', masks get deleted and transparency made 100%
When importing PSD files containing smart objects into AI, the masks get deleted and opacity reverts to 100% when you create outlines (and it is really dangerous cos I only export to AI as a last step before i print, so this can be easy to miss!!!!).
You can rasterize smart objects before exporting them as a work around, but that's not a great solution really, and means you are best creating a copy of the layer if you don't want to lose fidelity.
2 votes -
Cannot save .AI files - Presets are empty
Cannot save .AI file or any file type in Illustrator. Error returns "File not found. Check the file name and try again"
2 votes -
SVG files not properly being displayed in Adobe Illustrator
SVG files are not opening properly in Adobe Illustrator. I can open them in browsers or in Inkscape with no issue. When I open them up in Adobe Illustrator, they are rendered and displayed incorrectly.
2 votes -
save change
I opened an existing Illustrator .ai file. Changed the colour of an object's stroke. Saved. Closed. Then I noticed the change was not there.
Repeated several times. Kept trying to make the change and command-s.
I could see the colour change when I changed the value, but saving did nothing. I noticed that after making the change, the red circle at the top left of the window did not get a black dot to indicate an unsaved change.
I finally did a Save As to make it remember the change. Using Illustrator 24.2 on Mac OS 10.13.62 votes -
Objects missing when exporting JPEG
Objects/vectors on my art board are missing when exporting file to jpeg. Issue started happening in new Ai 2020 update.
2 votes -
Saving a piece in PSD format
Every time i try to export my file into a photoshop format, the 'writing photoshop file' bar doesn't move and illustrator crashes for a couple of minutes then "Photoshop file could not be saved' pops up and the piece doesn't export. Ive tried exporting at lower ppis but that doesn't see to help the issue. The only way I was able to get past it was exporting it as a flat image. Which is quite inconvenient. I didn't have this issue yesterday, when i exported a similar piece. I also re-tried exporting a piece that i was able to do…
2 votes -
Creates "ai2483293123FileName.ai" files
I'm using 24.1.3 of Illustrator and I have come across these files popping up on my network drive. Are these now the "temp" files? Once these files are created, I can not delete them because Finder tells me it is currently being in use.
2 votes -
"Save as" Illustrator bug
Hi. I have the latest 2020 version of Illustrator 24.1.2.
When I press "Command" + "S" it starts to save. Once it is finished saving it used to have an asterisk in the file name that disappears to indicate that it has been saved. The asterisk no longer disappears. It remains.
Then when I close after saving it gives me the attached "save" box, and says that "if I don't save my changes will be lost", but if I click "Command" + "S" and then close without saving it does save.
It makes things very slow. I can't work like…2 votes -
Saving recovered file causes Adobe Illustrator 2020 to quit
Illustrator unexpectedly quit which created some recovered files upon the reopening of the application. When trying to save this file, Illustrator quit again. This keeps happening and I am unable to continue with my work.
I tried updating Illustrator however the same issue is happening.
Operating system: mac catalina 10.15.3
Adobe Illustrator version 24.1.22 votes -
Dashes not reproduced properly on paste from Excel
Copying any chart from Excel to Illustrator, where the chart contains a dashed line does not respect dash spacing set in Excel, and always imports with fixed (and rather nonsensical) 1000px dash spacing (so typically no dashes are seen except the first one in almost any artwork).
This has been happening for a while, 1-2 years for sure, so it's not a new bug. It persists across Illustrator and Excel versions.
1) make a chart in excel
2) add dashes to the line
3) copy and paste into illustratorExpected:
Dashes as they look in excelActual:
Dashes are always…2 votes -
dimensions change when changing rgb to cmyk
When I set a new artboard with specific pixel dimensions and ppi, I go to save the artwork as a JPEG and it completely changes my dimensions. I've played around with this for hours with no success. I've noticed that if I change the format from rgb to cmyk, this affects the size. This is a bug that needs to be fixed. Thanks
2 votes -
the save file operation failed
when I try saving to pdf
2 votes -
File > Save not saving in the newest version format
Since vr 24.1.1, "File > Save" automatically saves legacy versions of illustrator as the same legacy version. This means any files made pre this version all come up with this and I have to use "File > Save As" every time.
Previously any file I worked with, I could use "File > Save" and it would save as the newest version of AI (maybe with the exception of very older file types like CS ones). Not sure if there's an option I can change to switch it back? As this is slowing my work flow.
2 votes -
Create New Document calculates height and width different
When creating an document and select "millimeters" as unit, enter "352,78" as both values, then change units to "pixels" in AI 24 the values are then:
"1000,01" px for width and "1000" for height.2 votes
- Don't see your idea?