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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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  1. Undo not working when Align Panel is active

    After clicking one of the Align/Distribute tools, Cmd-Z to undo does not have any effect. After clicking in the artboard, undo works again.

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  2. Place - wedge in image appears and moving images is clunky

    When I place an image, a wedge appears, and it only goes away when I lock, and then unlock the layer. If I start moving the image around again, the wedge appears again.

    Windows 10
    Illustrator 24.2.1 (64 bit)

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  3. Bug avec Catalina + cintiq 27HD + illustrator

    I've been working for 3 years with Illustrator on a Cintiq 27HD and so far it worked perfectly.
    I changed my old Imac (high Sierra) for a Macbook Pro on Catalina in june, and i work with the last version of Illustrator. I specify that my new Mac is clean and was installed by a professional, and that the MacbookPro is new. So there are no old files that could disturb the system.
    I now encounter a bug on illustrator which is triggered after about fifteen minutes of handling illustrator (I work with the express key commands of the cintiq),…

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  4. Unable to use 'Place...' command in Adobe Illustrator v24.2.1

    MacOS Catalina 10.15.5
    Adobe Illustrator v24.2.1

    1. Select 'Place...' from File menu
    2. Wait for browse window to load
    3. Nothing happens
    4. Unable to place a file on the artboard
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  5. illustrator unexpectedly quits and does not reopen the project i was working on.

    illustrator constantly crashes and then when i try to reopen it my unsaved project i was working on is now gone if it happens again im more than likely going to smash my ******* computer and send it to you in a box asking for a new one since you can't seem to fix your software

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  6. Not sure but it's happening

    Adobe Illustrator 24.2 64-bit
    Windows 10 Home

    So I thought it was my corsair scimitar pro was the problem, but outside adobe, my mouse seems to work fine.

    the issue is, when I work in illustrator, my mouse acts like I released my left mouse button. So for example, when I'm making a rectangle, it sometimes randomly stops making the rectangle like I release my button. Or when dragging it releases.. anybody having this issue?

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  7. Rotate tool

    in Illustrator 24.2 the rotate tool often seems to default back to random numbers now instead of to the last used or something that might make sense (eg 90). eg 93.24

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  8. Objects deselect on copy or paste (Illustrator 2019)

    This is a bug, not an idea.

    Sometimes when copying an object or pasting, the copied or pasted object does not remain selected.

    This is far less than ideal, especially when using Paste in Front.

    Happens in Illustrator 2019 / OSX Catalina

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  9. Pasting goes to the back of the layer - and not on top!!!!!

    When copying an object and then pasting the new object goes to the back of the stack of objects and not to the front! Please fix and make it go to the top.

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  10. Reveal in Bridge not working

    At first, I was trying to 'Reveal in Bridge'. Bridge would open but wouldn't navigate to my link.

    So I updated to the latest version of Illustrator CC (I was one version behind) and now the 'Reveal in Bridge' option is greyed out.

    How about a nice 'Reveal in Finder/Explorer' option that we'd all prefer?

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  11. Redo simply freeze my display. I've Illustrator 24.2 in Win10 Home. I put my laptop on sleep. And then I put it on. Working again.

    I performed multiple redo operations. and the screen just froze. I click buttons, tap mouse but nothing. Then I put my laptop on sleep. When I awaken the laptop it was in some other window, like the input were processed but only my display it was not working. Please resolve soon.

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  12. Latest version takes a long time to open and save files often 5 minutes or more for a simple file this is not acceptable.

    latest version of illustrator is taking forever to save or open files often more than 5 minutes for a simple file, this is not a network issue as it does the same even to desktop. this is not acceptable and needs fixing very quickly

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  13. CS 6 was the best version of illustrator, then it's not good anymore

    CS 6 was the best version of illustrator, then it's not good anymore

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  14. Random bug of unselected object frame, from locked layer, visible even though not selected

    Only way to remove the frame is to shut the file down and then reopen. Unable to take a screen shot as the frame disappears when taking it.

    Mac OS Mojave 10.14.6
    Illustrator CC 2020 24.1.2

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  15. Can't see things I just did.

    When I move an object or make a change to my file it doesn't show up until I click in the document. Then, the object shows up in the new location. I have to restart the program and it works for a few minutes, then happens again. Really frustrating. I am on a new computer with the current version of Illustrator. It happened in older versions on my older computer as well.

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  16. Illustrator v24.1.2 Crashing all the time - operates slow overall

    Illustrator crashing and working slower on my New 2019 Macbook Pro, than my old mid 2014 Macbook Pro. Basic simple functions and my I get the wheel thinking all the time. Adobe hasn't been able to answer any questions. Ive contacted them and Apple multiple times over the past few days. With the computer I bought, it shouldn't have to think at all.

    Please tell me someone knows a fix.

    Current Computer and software specs:

    Adobe Illustrator v.24.1.2
    Catalina 10.15.4
    MacBook Pro (16-inch, 2019)
    2.4 GHz 8-Core Intel Core i9
    64 GB 2667 MHz DDR4
    AMD Radeon Pro 5500M 8…

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  17. "copy & paste in front" in Illustrator, text is not aligned perfectly

    Our product artist use "copy & paste in front" in Illustrator, the text is not aligned perfectly.
    Please check "2hits test-CC17.pdf".

    Also posted a post in Adobe community. here is the link : https://community.adobe.com/t5/acrobat/text-is-not-aligned-perfectly-in-pdf/m-p/11125264?page=1#M255941

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  18. CSS Properties: Generated CSS selectors are wrong sometimes

    Hi.
    OS: Windows 10 x64
    Illustrator: 24.1.2 and older versions

    Steps:
    I have drawn two paths (shapes) on the same layer.
    I have given these names:
    abc1 and abc11 to each path

    When I select one of them, the generated css in CSS properties panel is ok, the selector's name is right. The issue happens just when I select both paths at the same time and try to generate the CSS.

    The selector name for abc11, is changed wrongly to abc111 (an extra 1 at the end).

    Expected result:
    .abc1
    {
    position : absolute ;
    left : 120px;
    top :…

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  19. Transform Function not working.

    Hello, as I click on an object or path the edit anchor points, it is not allowing me to transform or rotate by hand. This has been occuring for the past couple of days.

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  20. windows 7 illustator v24 failed to save with new terms pop up box closing despite accepting.

    I had a pop up today saying must accept new terms and conditions for people under business accounts/ team plans - which I am not but I clicked accept anyway. It said you couldnt keep using it if not.

    The warning illustrator would close if closing the window I assumed meant if not accepting but nope - it closed - it gave me save dialog box cool i thought. except that the save out failed ive just got the part save .tmp file and my last lot of work all missing,

    I had to thebn restart it - relog in…

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