Illustrator Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system and version of Adobe Illustrator
- The steps you were taking when you experienced the issues
- Your expected result
- Your actual result
- [Optional] Upload your Illustrator file or a video
-
All Typekit fonts unavailable
All of a sudden Typekit stopped working through Illustrator/Photoshop. I cannot open the CC app on my desktop either. I cannot uninstall it nor reinstall it as none of these functions will work. I am effectively frozen out of my desktop CC app and typekit. When I access Typekit via the webpage it shows my snyced fonts but I cannot access them on my desktop (PC). I am unable to complete my work. I have been troubleshooting this since Monday and would like to talk one on one with someone who can talk me through what to do. I am…
1 votePlease get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Warm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator -
can't edit type
Type doesn't respond to character panel adjustments
1 votePlease get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Warm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator -
Variable font remains static
I've been working on various variable fonts, which, while there are sometimes are some GPU rendering issues in Illustrator, work as expected.
However, my last creation remains static while changing the variable (see example). The font variation works perfectly in online environments, it's only in Adobe apps that this seems to be an issue.
Using version 22.1
1 votePlease get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Warm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator -
Gradient stroke & fill can no longer be seen when applied to editable type
No so much of as an idea as a rendering bug, the idea would be to fix it.
Gradient stroke & fill can no longer be seen when applied to editable type.
Versions CC2018 will not render the Gradient stroke & fill, just renders as black.1 voteI went to appearance panel and was able to apply gradients to type using fill and strokes.
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Warm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator -
CC2018
- Illustrator CC2018
- Editing existing type.
- The ability to actually see what I'm typing.
- Almost always there is no text refresh when editing text. You have to drag the text or otherwise alter it so that Illustrator is forced to refresh so you can see changes you make.
I'm using a new iMac Pro High Sierra. Please fix the bug!
1 vote -
Restart every 1 min to fix a bug – Illustrator Font Panel Bug
Adobe Illustrator always show the default font Myriad Pro no matter which typeface/font you are using. Also Fonts and weights that you are using disappear from the dropdown of the font.
The only way of fixing it is to restart illustrator every 1 min.
1 votePlease get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Warm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator -
Illustrator refusing to show fonts in character search when typing with no drop down, illustrator cc 2018
Changing font by clicking in the character search bar doesn't bring up the drop down or show the font changing... it's acting really buggy
1 voteRequest to Contact Support ·
AdminAnish Kumar
(Sr. Lead Quality Engineer, Adobe Illustrator)
responded
I am closing the ticket due to lack of response.
Please get in touch with us at sharewithai@adobe.com or any of the other support channels – helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.Thanks
Anish Kumar
Illustrator Team -
Text size is not the same size as I set it
How do I get illustrator cc 18 which I pay per month for, to apply text size the same size on the monitor as I pick in the layout?? If I put in for instance .50 size text it will be approx. .375 on the monitor or my layout. This is aggravating. It is something I am doing wrong or HOW DO I CORRECT THIS SO IT WILL BE THE SAME SIZE AS I CHOOSE. THANKS Jerry L. Evans Kokomo, Indiana. I had illustrator 6 on disk I purchased and had no problems like this.
1 vote -
Text Formatting Bug
Adobe Illustrator 22.1 (64-bit)
Typing text within a single text box that requires different font styles formatting.
While editing the text within the text box, in the last version (Illustrator 21), I could change up the font style of a font family and continue typing.
But, in the updated version, if I change the font style (i.e. roman, bold, italic) I have to click back into the text box to continue typing. In addition, the change in formatting does not apply once clicked back into said text box. This requires me to type out whatever needs to be typed out…
1 vote -
Discretionary
The discretionary "st" ligature is showing on Arial and Times New Roman when I have discretionary ligatures turned off and standard ligatures turned on.
Illustrator 22.0.1 64-bit
Windows 10 Home
Arial 6.98 (pre-installed with Windows 10)
Times New Roman 6.98 (pre-installed with Windows 10)1 vote -
Can't Display Combining Diacritical Marks.
Adobe Illustrator Version: 22.0.1 (macOS)
Text: pe̍h
1 vote -
warped text
Trying to change font size after text has been Warped in Illustrator is not working correctly. It's just warping the text further, & not making it smaller.
1 vote -
Point type won't select with indents
Point type can't be selected and moved at anchor point when left or right indents are applied.
1 vote -
when .75 size for letter selected it prints .50 instead how to correct?
when .75 size for letter is selected it prints .50 instead how to correct? I am using illustrator cc 18
1 vote -
cant copy text from illustrator and paste to indesign
When I attempt to copy selected text characters (not the object) and paste in Indesign, I get outlined characters. I have to go through TextEdit, or any other place I can paste text, then copy it again to get text that will paste in Indesign as characters.
1 vote -
Font Filter Scroll
You guys are amazing. I can set my mouse over the font selection box, and without opening the drop down menu, I can scroll through fonts.
The bug is that after setting my font filter, I continue to scroll through an unfiltered list of fonts, unless I open the drop down menu.
1 vote -
Kerning one pair effects the spacing of other random pairs.
I'm having an issue when I go to kern a letter pair, the kerning effects the spacing between other pairs.
I believe this similar bug was reported for CS5 but I am using CC 2018 22.0.1
https://forums.adobe.com/message/4321697#4321697
I have tried:
- Clearing all Illustrator settings at startup.
- Making sure text is not centered or justified
- Using default font Myriad Pro with default settings.
- Selecting all letters and zeroing out the kerning.
- Turning off standard ligatures in Open Type
Still this issue persists.
Attached is an animated gif of the issue.
1 vote -
Clicking to the side of a (point) text doens't put cursor at the end of line
Illustrator CC 2018
Mac OS X El Capitan and Windows 10This used to work on CS6 (at least on Mac): with type tool selected, having clicked anywhere in the middle of a text (point, not area), if I wanted to go to the end of the line (eg to continue typing), I could click anywhere to the right of the text and the cursor would move to the end of the line.
Now, if I do that, it deselects the text (sometimes creates a new point text.
If I want to continue typing, I have to click exactly just…
1 vote -
Kerning Font Characters (Letters) Causes Curser to Jump Around
While kerning letters in a statement, each time I press the up arrow to give more space or to press the down arrow to shrink space between letters, the curser jumps to the second line in some random spot. I have to move the curser back each time I press the up arrow and down arrow. This is defiantly a bug.
1 vote -
My text is being converted automatically to shapes
I am working on a project (wordle project) and I have a layer where I put text; Every time I open the file after I had saved it, I find the new text converted to shapes :s. This is so frustrating.
1 vote
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