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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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  1. Optical kerning issue in some Japanese fonts

    1. macOS Monterey(version 12.3.1)/Illustrator 26.3.1

    In optical kerning for many Japanese fonts,
    the space between characters is too narrow and some characters overlap.

    [1] AI26-0-3.jpg
    Illustrator 26.0.3
    Examples of character spacing with different weights in some fonts
    font-size:14Q

    [2] AI26-3-1.jpg
    Illustrator 26.3.1
    Examples of character spacing with different weights in some fonts
    font-size:14Q

    [3] AI26-3-1overlap1.jpg
    [4] AI26-3-1
    overlap2.jpg
    [5] AI26-3-1_overlap3.jpg
    Illustrator 26.3.1
    Examples of character spacing in several sizes

    104 votes

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    2 comments  ·  Type, Fonts, Text  ·  Flag idea as inappropriate…  ·  Admin →

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    Illustrator 製品版フィードバックへのご協力ありがとうございます。


    ご報告いただいた問題ですが、現在いただきました情報を元に検証作業に入っております。

    次の情報のアップデートをお待ちください。


    Illustrator チーム

  2. BUG - Kann Umlaute ü und ö nicht per Tastatur eingeben

    Seit dem Update auf Illustrator 25.4 kann ich die Umlaute "ü" und "ä" nicht auf der Tastatur eingeben. Es wird einfach nichts eingetippt.

    Habe die vorherige Version 25.3.1 installiert und es ging wieder.

    Bitte dringend patchen!!!


    Windows 10 Pro 21H1, 19043.1110

    62 votes

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    43 comments  ·  Type, Fonts, Text  ·  Flag idea as inappropriate…  ·  Admin →

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    I am happy to share that we have fixed this bug in our latest release – 25.4.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  3. Problem with Type on a Path after ver. 26.1 update

    Prior to updating Adobe Illustrator to ver. 26.1, a drawing with Type on a Path appears as it should. After the update, the text is positioned in a different place along the path. This is confirmed on a second computer. The same file opened on the second computer prior to the update appears normal, and after the update, the text is shifted.

    8 votes

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    10 comments  ·  Type, Fonts, Text  ·  Flag idea as inappropriate…  ·  Admin →

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    I am happy to share that we have fixed this bug in our latest release – 26.2.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  4. 合成フォント使用時、パス上文字アウトライン後の文字の回転・変形

    ver 26.2.1
    パス上文字ツールで作成した円弧上の文字をアウトラインかけると勝手に回転、変形がかかります。
    以前のバージョンでは問題なかったので大問題です。早急に対応願います。

    9 votes

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    4 comments  ·  Type, Fonts, Text  ·  Flag idea as inappropriate…  ·  Admin →

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    Under Review  ·  PCM Maro responded

    Illustrator 製品版フィードバックへのご協力ありがとうございます。


    ご報告いただいた「合成フォントが使用されているパス上文字をアウトライン化した際に、一部の文字が正しくアウトライン化されない現象」の再現を確認いたしました。

    こちらの問題は曲線パス上の文字の角度によって、再現の有無があるようです。

    また、ノーマルフォントの場合は再現しませんが、単一フォントのみで作成された合成フォントでは再現することが確認できました。


    今後ともよろしくお願いいたします。

    Illustrator チーム



  5. 26 votes

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    6 comments  ·  Type, Fonts, Text  ·  Flag idea as inappropriate…  ·  Admin →

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    I am happy to share that we have fixed this bug in our latest release – 26.0.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  6. Text missing on .ai file when I preview it or bring it into Indesign

    OS Catalina v. 10.15.7, Illustrator v. 25.4.1

    Text is in the document (.ai file), but when I preview it or place it into InDesign it disappears. When I save it to a pdf from Illustrator it looks fine in preview, acrobat and InDesign. As a temporary fix I can place the pdf into Indesign, but that's not ideal.

    1 vote

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    6 comments  ·  Type, Fonts, Text  ·  Flag idea as inappropriate…  ·  Admin →

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  7. Circular Text Rotation different on newest update.

    Opening a file with perfectly centered text on a circle is now off center. Live rotating seems to make the text hop around the circle not conforming to the rotation.

    2 votes

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    1 comment  ·  Type, Fonts, Text  ·  Flag idea as inappropriate…  ·  Admin →

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  8. Selecting text works poorly

    According to the screenshot, when I press the left mouse button in the place represented by the red triangle, the above text is selected. This place is completely beyond the scope of the word "Nature".

    Windows 10 Pro 64bit, AI 26.3.1. (64-bit)

    2 votes

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    1 comment  ·  Type, Fonts, Text  ·  Flag idea as inappropriate…  ·  Admin →

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  9. 異なるバージョンで、文字の間に「ー」が出現する

    macOS 10.15.4 Catalina
    Illustrator 2021 v26.0.1

    1 v25.2で、テキストボックス内に「株式会社○○○」と打つ
    2 v26.0.1で開くと、「株式会社ー○○○」のように、テキストに全角ハイフンが現れました。
    (書体:A-OTF 新ゴ Pro)

    --添付データ-----
    「1.ai」→v25.2で保存したデータ

    「2.ai」→「1.ai」をv26.0.1で開いて保存したデータ

    12 votes

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    8 comments  ·  Type, Fonts, Text  ·  Flag idea as inappropriate…  ·  Admin →

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    こちらの問題が修正された Illustrator 2022(ver.26.0.2)が、製品リリースされました。 みなさん、ご協力ありがとうございました。 こちらのトピックは対応完了とさせていただきます。 コメントはオープンにしておきますので、何か問題がありましたらご報告ください。 よろしくお願いいたします。 Illustrator チーム
  10. Text from Old Version Of Illustrator Not Visible in 2022 version

    I am currently running AI 2022 on a Windows 10 machine. I had a file that I created on AI 2019 that I wanted to open and edit. When I open the file, none of the text appears and I cannot click or edit it. This also occurs when I try to open PDFs of the 2019 AI files in AI 2022. I even tried editing the PDFs in Acrobat, but that just crashed acrobat.

    1 vote

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  11. テキストフレームでグローバルスウォッチの変更が適用されない。

    OS/macOS10.13〜、Windows10 (20H2)
    ver/25.4.4、26.0.3

    エリアテキストオブジェクトのパスにグローバールスウォッチを適用し、そのオブジェクトを複製した場合、描画がグローバルスウォッチの編集に追随しなくなる。

    再現手順
    1.エリアテキストを作成しテキストパスのみを選択して塗りにグローバルスウォッチを適用した上Command(ctrl)+option(ALT)を押しながらドラッグし複製する。
    2.選択を外した状態にし、適用したグローバルスウォッチをダブルクリックし編集に入る。
    3.プレビューにチェックを入れた上でカラーを編集する。
    4.コントロールバーやカラーパネルでの表示は変化するがテキストパスの塗りは変化しない。OKをクリックし編集を終了する。
    5.スウォッチパネルなどの表示は正しく更新されるが1.のテキストバスの塗りは表示が変わらない。

    期待する結果
    グローバルスウォッチを適用したテキストエリアオブジェクトのパスでも他のオブジェクトと同様にグローバルスウォッチの変更に表示を追随させる。

    現状の挙動
    エリアテキストのパスに適用した塗りがグローバルスウォッチの変更に追随しない。

    対応策
    一旦アウトライン表示に切り替えてからプレビュー表示を行うとグローバルスウォッチの値にて再描画される。

    この挙動を細かく見てみると複製したエリアテキストのパスに対する処理に問題がありそうです。1点だけだと再現しません。また、オブジェクト的にはカラー値は更新されていますので単純に再描画が行われていないように思われます。
    以下のコミュニティスレッドをご確認下さい。

    https://community.adobe.com/t5/illustratorフォーラム-discussions/テキストの背景にスウォッチ/m-p/12725589#M27421

    7 votes

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    Under Review  ·  3 comments  ·  Type, Fonts, Text  ·  Flag idea as inappropriate…  ·  Admin →

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  12. 和文組版の横組み文字列中の文字回転

    Illustratorの日本語組版で、横組み文字列中の1文字を回転すると、文字が上下・左右に暴れて表示されてしまいます。
    ※縦組み中ではそういった不具合は観察されません。
    添付ファイルのように検証してみましたが、その回転の際の原点あるいは挙動原理などがよくわかりません。
    例えば、添付ファイル右下のように補正してみても、同じファミリー内でウエイトを変更しただけでもその補正値は変わるようです(平均字面が関係している?)。
    和文書体は、(欧文ベールライン位置や平均字面は様々でも)基本的には正方形の仮想ボディに納められていますので、仮想ボディの中心を回転の原点としていただければ、このような補正の手間がなくなるのではないだろうか? と考えられます。
    挙動を変更していただければ、作業者の負担も軽減されるでしょう。

    なお、このような「横組み文字列中のひと文字を回転する」という処理は、あまり日常的にすることではありませんので、既存ファイルへの影響も軽微なものであろうと考えていますが、変更していただくならば、【その変更を周知】していただくことは大切なことだと申し添えておきます。

    よろしくお願いします。

    16 votes

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    Under Review  ·  0 comments  ·  Type, Fonts, Text  ·  Flag idea as inappropriate…  ·  Admin →

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  13. Bullets and Numbering indentation changes

    Numbering moves away from the text when I make the text larger. It does not happen always. I have tested it a few times and found this issue.

    1 vote

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  14. Cannot outline stroke with any set Commands, including original Control+Shift+O, regardless of resets of the program, computer, reinstall.

    Cannot outline stroke with any set Commands, including original Control+Shift+O, regardless of resets of the program, computer, reinstall.

    I have reset preferences, changed the command, reset my computer, reinstalled programs, tried the bounding box & expand appearance solutions, and scowling.

    So now, I have to scroll past "fonts" everytime I want to outline a stroke in the menu which spazzes the whole system out while it tries to pull up fonts. Real annoying, really throwing off my groove.

    1 vote

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  15. Fonts Syncing

    I just upgraded my computer to the Macbook Pro 2021 M1. I downloaded the latest versions of Adobe and noticed none of my fonts will sync. I've tried posted troubleshooting methods and none have worked (closing and restarting apps, reinstalled apps, multiple computer resets, unsyncing and resyncing manually, etc). Any time I open an Illustrator project with previously used fonts that aren't native to the app, it prompts me to sync but the load wheel just keeps spinning and will never finish.

    I'm at a loss. Any ideas?

    12 votes

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    7 comments  ·  Type, Fonts, Text  ·  Flag idea as inappropriate…  ·  Admin →

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    I am closing the ticket due to lack of response.
    Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
    Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

    Warm Regards,
    Ankit Goyal
    Illustrator Team

  16. 1 vote

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    井出はるか 様

    Illustratorデスクトップ版UserVoiceへのご協力をありがとうございます。

    ご報告いただきました内容につきまして、追加情報が必要となりましたので、お手数をお掛け致しますが、ご協力をお願いいたします。

    1. お使いのオペレーティングシステム(マシンスペック)および Adobe ・Illustrator (デスクトップ版) のバージョン
    2. 問題が発生したときに実行していた手順:
      ・フォント名など
    3. 追加の情報がございましたら追記をお願いいたします。

    引き続きどうぞよろしくお願いいたします。

    Illustratorデスクトップ版チーム

  17. Symbol items not converted to outlines

    Currently, symbols containing text and placed on an artboard, are not converted to outlines when executing this step.

    1 vote

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  18. Cannot turn off Middle Eastern feature. I am not in Middle East anymore. Type direction starts from R>L, and the numbers are in Arabic

    I activated my Creative Cloud membership when I was in Dubai, UAE, and now I am in Germany. My Photoshop and Illustrator are automatically in a Middle Eastern setting. I do not speak any Arabic language so I don't need this feature. I managed to fix Photoshop, but in Illustrator, it is impossible! Even after changing my laptop region, creative cloud account's location, setting English as the default language, and re-installing the software, nothing has happened. It is becoming a nuisance, the texts start from R>L and the numbers are always in Arabic. How can I turn off this feature?

    1 vote

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  19. テキストの半角スペースに点が現れる

    Ver 25.3.1 windows

    25.3.1にバージョンアップすると突然テキストの半角スペースにピリオドが現れました。

    1. テキストに半角スペースを打つ
    2. テキストに線幅を入れて縁取りにする
    3. その線の線端を丸型線端にする

    するとスペース部分に点が現れます。テキストをアウトライン化すると消えますが、そのままPDF書き出しすると残ります。

    16 votes

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    14 comments  ·  Type, Fonts, Text  ·  Flag idea as inappropriate…  ·  Admin →

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    製品フィードバックへのご協力ありがとうございます。

    ご報告いただいた「ver.25.3.1 でテキストに丸型線端の線幅が追加されると、半角スペースに点が表示される」問題を修正した、Illustrator 2021(ver.25.4.1)を一般リリースいたしました。

    Creative Cloud デスクトップアプリケーションから、製品版のアップデートが可能となっておりますので、動作をお確かめください。

    もし、修正されていないような場合は、コメントをお願いいたします。

    今後ともよろしくお願いいたします。

    Illustrator チーム

  20. 行頭禁則文字に関わる和欧文間隔をカスタマイズ可能に!

    Illustratorの日本語組版で、たとえばプリセットの文字組アキ量設定「行末約物半角」を元に、和欧文間隔を「0%」にカスタマイズしても、そのカスタマイズの結果は、何故か「行頭禁則文字」に分類される文字種には効果がありません。
    ※添付ファイルをご参照くださいませ(macOS Catalina上のCC2021にて作成)。

    日本語組版の中では、デフォルトの「25%」アキを「12.5%」あるいは「0%」としたいという作業は少なからず発生しますが、上記のような挙動では、作業者の負担になるばかりです。

    可能であれば、「文字組アキ量設定和欧文間隔のカスタマイズが、行頭禁則文字にも効くように」改善することを希望します。
    挙動を変更していただければ、作業者の負担も軽減され、喜んで受け入れられるに違いありません。

    なお、このような挙動の変更は、「文字組みアキ量設定に頼らずなんらかの方法で和欧文間隔を変更した既存ファイル」にはあまり影響がないものと考えますが、変更していただくならば、【その変更を周知】していただくことは大切なことだと申し添えておきます。

    よろしくお願いします。

    8 votes

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    Under Review  ·  1 comment  ·  Type, Fonts, Text  ·  Flag idea as inappropriate…  ·  Admin →

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