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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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662 results found

  1. Opacity for list objects (bulleted or numbered) lost after closing a file

    When you reduce the opacity of a text object that contains a list - either just a list or a list plus "normal" text, that opacity gets deleted once you have saved the file. It's not even saved into the PDF part of the file.
    If you apply the opacity at the Character level or if you create an additional fill for the text object and then apply reduced opacity, it works.

    Version 28.3
    MacOS Monterey 12.7.1

    Please see also: https://community.adobe.com/t5/illustrator-discussions/bulleted-and-numbered-text-opacity-bug/m-p/14512837#M402363

    4 votes

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  2. "Load paragraph styles" or "Load all styles" doesn't overwrite styles with same name

    I have a set of 9 template files that I need to update. Each file contains an identical set of about a dozen paragraph styles. I want to update all the paragraph styles in all of the files.
    I updated the styles in the first file (correctstyles.ai) and changed kerning from Auto to Optical. When I open the next file, (e.g. SHED-2023-5-simple-columns-narrow.ai), I use "Load Para Styles" and choose the first file (correctstyles.ai). When I check the style definitions, kerning is still set to Auto. The kerning value should have changed to Optical to match the style from…

    2 votes

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  3. Pasting text from Microsoft Office does not work on Mac but works on PC

    This has been an issue for quite a while on many different machines Mac OS version, and Illustrator versions over the years and is consistent. When copying text or vectors containing text like graphs from a Microsoft Office app like Excel, PowerPoint, or Word. Then pasting into Illustrator, the graphics and vectors are correct but the text is illegible in that it is corrupted in some way so it looks like symbols.

    I know it works on Windows as this is my usual workaround in the past, but my main machine is a Mac and this is a very annoying…

    1 vote

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  4. Eyedropper DOES NOT CONSIDER COLOR EXCLUSION for TEXTS MULTICOLOR

    Eyedropper tool between two text boxes with mixed color letters. How to copy ONLY text attributes leaving the colors unchanged.
    Even by deselecting fill color and stroke color in the eyedropper detection and eyedropper application boxes, the color of the destination text becomes unique depending on which is pressed as the source and the letters do not remain colored differently.
    Please resolve!

    2 votes

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  5. 字号调大后,移动字符框(区域文字)还保持最初的大小

    新建区域文字,调大字号,移动区域文字的字符框,AI没有识别出调大字号后的文字框大小,而是保持新建时的大小,如视频:

    2 votes

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  6. ドキュメントのラスタライズ効果設定が300ppiの場合でもApple Color Emojiが低い解像度でラスタライズされる

    macOS Ventura / iMac27inch i5/32GB/1TB
    Illustrator ver.28.3(カラーフォントに対応したバージョン全てで同様の挙動だと思われます。)

    問題が発生したときに実行していた手順
    1. テキストツールを使いアートボード上をクリックしテキスト入力モードに
    2. 字形パレット上で任意の絵文字をダブルクリック
    3. アートボード上のポイントテキストに絵文字が入力されるので、サイズを15pt程度に設定する。
    4. メニューより「書式→アウトラインを作成」を実行する。
    5. ビットマップ系のカラーグリフのフォントなのでビットマップに変換されるが、アウトライン前の表示に対して著しい解像度低下が起きる。

    想定していた結果
    アウトライン化後もアウトライン前と同程度の品質のビットマップとしてラスタライズされる。

    実際の結果
    72ppiでラスタライズした状態になる為、ドキュメントのラスタライズ効果設定にて300ppi等の高解像度設定を行っている場合、想定した品質のものにならない。

    AppleColorEmojiフォントは各グリフをpng形式で持つカラーグリフフォントです。Illustratorはこのフォントを表示するために、当フォントが数種類内包するサイズ違いのStrikeの内のもっともピクセル数の多いStrike8を利用してレンダリングします。これは各グリフが160px×160pxのサイズで、上記の手順での表示品質を充分担保できるサイズと言えます。
    しかし、アウトライン化の際、Illustratorはこのフォントが持つpngデータを利用せず、一律で「RGB/72ppi/アンチエイリアス無し」の設定でラスタライズします。そのせいで本来フォントが持つディテイルが失われます。「ドキュメントのラスタライズ効果設定」が300ppiの場合15piのグリフは60px×60px程度のサイズでラスタライズされることが期待されるのですが、72ppiで処理される為に半分程度のサイズとなります。
    アウトライン化という意味では埋め込み画像を生成する際にフォントが持つpngを読み出して配置するのが理想であると考えます。しかし、ドキュメント解像度にあわせたラスタライズ処理を行うという処理も合理的ではあります。
    いずれにせよ、データの品質を担保する意味でもドキュメントのラスタライズ効果設定に応じた処理をお願いします。

    11 votes

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  7. Illustrator Freezes when trying to scroll fonts

    When text is highlighted, and I go to change the font and use the scroll bar on the right to scroll down, the program freezes indefinitely.

    No custom fonts installed.

    2021 Macbook Pro M1 running Sonoma MacOs 14.3.1 (23D60). No other applications open.

    I used the MacOs Screenshot App to record the bug in action. However - when recording my screen, the bug does NOT happen. I tested this multiple times. Talk about the observer effect...

    In order to capture the bug, I used my phone to record. I tested this multiple times. I'm attaching both videos below.

    https://community.adobe.com/t5/illustrator-discussions/illustrator-28-2-0-freezing-when-scrolling-fonts/m-p/14440525#M398394

    1 vote

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  8. Thin space and hair space have wrong widths

    In Indesign a hair space is a twenty fourth of an em-dash independent of the font size.
    In Illustrator a hair space depends on the font size.
    6pt font -> hair space is a sixth of em-dash
    10pt font -> hair space is a tenth of em-dash
    20pt font -> hair space is a twentieth of em-dash
    40pt font -> hair space is a fortieth of em-dash
    in other words: a hair space in Illustrator is always 1pt

    In Indesign a thin space is an eighth of an em-dash.
    In Illustrator a thin space is a fifth of an em-dash.

    2 votes

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  9. Line Graph Tool not supporting Indian language KANNADA

    Hi,
    I am working for Indian language KANNADA new paper as Chief graphic Artist since 2007. Now I am using Illustator cc 28.2 version. Where if I import the Kannada content text will junking. And it is not supporting.

    Please help me use easily..

    1 vote

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  10. 縦書きで縦横中を指定するとクラッシュする

    Illustratorのバージョンは、27.9.1です

    1 vote

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  11. Variable Fonts with a Width axis don’t work in Illustrator unless the "space" glyph changes width

    Operating system:
    macOS Sonoma 14.1.1 (23B81)

    The version of Adobe Illustrator (desktop):
    Adobe Illustrator 2024 (28.2)

    The steps you were taking when you experienced the issues:
    I created a variable font with a width axis. The font works well in environments like web browsers, but the variable axis slider has no effect in Illustrator. This also affects variable fonts with a Width axis and other axes – none of the shaping changes of any axes are rendered in Illustrator.

    After some debugging and experimentation, I finally learned that the "space" glyph must change in its character width, and only then…

    4 votes

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  12. Turning off hinting does nothing.

    I have a font with poor hinting where the alignment of several letters isn't working properly. When I select 'none' from the drop-down menu for hinting in the character panel, nothing changes. In previous versions of Illustrator, this is used to treat the letters as standard vectors.

    1 vote

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  13. Create text larger than 12pt when zoomed out! (Plus wacom type tool error)

    When I'm putting together a HD storyboard, i.e zoomed out to view a range of 1920x1020 artboards, clicking on the document with the text tool just makes a tiny cross symbol and doesn't allow me to type.

    NOTE - Wacom tablet seems to create the cross. Laptop track pad does create text but at 12pt which is crazy small to edit when zoomed out.

    It would be great if Illustrator acknowledged my zoom level and didn't default to giving me text so small that I can't highlight it or easily edit. Constantly zooming in and out every time I want…

    1 vote

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  14. 文字が消える時がある。

    イラストレーター28.1でテキストが意図せず消えることがある。ファイルを開き直すともどる。
    他にも勝手にCPUプレビューになる。
    本当に困っています。

    1 vote

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  15. Text on a path doesn't display or export properly

    I am working in Illustrator 2024 on my work laptop running Microsoft Windows 10 Enterprise (I've had this same issue in illustrator 2023).

    I am able to type on a path, but then usually once I exit the file and then re-open it the text is no longer visible. I can locate the text in the layers panel which has been my work around. I'll find the text in the layers panel, target it, cut, and then paste in place. This will make the type visible again.

    Sometimes the text will be visible when I'm getting ready to export, or…

    1 vote

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  16. Illustrator font bug

    1. Windows 11 Home
    2. Illustrator 28.1
    3. Installed font from Adobe Fonts, doesn't show up in Illustrator (but shows up in other Adobe programs)
    2 votes

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  17. Character colors set for character/paragraph styles loaded from another document are lost when the file is saved and reopened.

    別のドキュメントから読み込んだ文字スタイル・段落スタイルに設定された文字カラーは,ファイルを保存して再度開いたときに失われてしまいます。

    1. macOS & Windows OS, Illustrator all versions

    2. 再現手順
      ① ドキュメント上で段落スタイルを新規作成し,文字カラーを設定後,保存する。
      ② 別のドキュメントの段落スタイルパネル「段落スタイルの読み込み…」より,①.ai を読み込む。
      ③ 読み込んだ段落スタイルを適用したテキストオブジェクトを作成し,保存する。
      ④ ③のドキュメントを再度開く。

    3. 望む結果:  ①で設定した文字の色が,段落スタイルの「文字カラー」に設定されている。

    4. 実際の結果:  段落スタイルの「文字カラー」は「なし」になっている。

    読み込んだスタイルを適用したテキストオブジェクトの見た目は黒くなり(カラースペースがDevice Grayになり),カラーパネルの表示は「?」になります。

    上記手順では「段落スタイル」について書いていますが,「文字スタイル」で設定した場合も,同様の不具合が発生します。

    33 votes

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  18. The cursor is going to the opposite side while typing in Middle East world ready composer in Illustrator Hebrew / English Arabic language

    Typing in Hebrew Language in Illustrator installed In English Hebrew Language. Selected Middle Eastern Single Line composer and the cursor is going to the opposite direction in Illustrator 28.1

    14 votes

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  19. テキストボックス内での強制改行

    Adobe Illustrator 28.1、OS13.6.3、OS11.7.10

    テキストボックスで均等配置(最終行左揃え)を使用。テキストにtabを挿入しsift + 改行 (強制改行)すると落ちます。
    別のmac(os11.7.100)でも検証しましたが落す。

    2 votes

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  20. Bug with the ' touch on AZERTY keyboard on AI 2024

    Hi ! I recently came upon a but while typing text with a French AZERTY keyboard. Indeed touching the ' (apostrophe) symbol instead writes a < or > when entered. I thought at first it was a font problem, but after trying a few different ones wondered if if wasn't a keyboard language problem, but then i tried on AI 2023 and had no problem typing my text correctly.

    1 vote

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