Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
24 results found
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Width tool started work weird after update 27.9
After this update, width tool on closed shapes instead of acting like they are shapes with continuous edges, it cuts the width at a point.
I use width tool a lot and this is problematic.
Oh and in some cases width point not showing.
6 votesThe bug is fixed in the latest public release 28.0.
Please check and reply back if it now works as expected.
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Zoom with Alt+wheel is way too sensitive in new v27.3 to the point of being unusable
This has just started with the new update to v27.3 using the Alt and the scroll wheel now causes intermittent massive jumps in zoom. Updated all my Logitech software. Running latest everything so reverting to 27.2 as this makes Illustrator unusable. How on earth did this get through any sort of testing?
40 votesThe fix for this issue has been rolled out with Illustrator 27.3.1 release available through Creative Cloud Desktop.
Please update to 27.3.1 version to ensure you do not run into this issue.
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Unwanted automatic grouping of compound paths with blob brush tool
When I draw too close to an existing path/compound path with the blob brush, it automatically groups the two (SEPERATE!) path together.
It is "solved" if I check "merge only with selection" but that is not a real fix.https://community.adobe.com/t5/illustrator/unwanted-grouping/m-p/12309007#M286929 see this thread for more on this issue.
On MacBook Air M1, newest update, using wacom tablet. It did not ever happen before.
10 votesCompleted (Comments Open) · AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) respondedHi Everyone,
We have fixed this bug in release – v 26.0 which is available worldwide. Thanks for your patience on this.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Warm regards,
Aishwarya 'G' Gadodia
Illustrator Team
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デザインが表示されなくなる
環境: M1 Mac mini OS 12.1 / Illustrator 26.0.2
ピクセルビューにして300%以上ズームするとなにも表示されなくなる。また、比較的パスやオブジェクトが多いデータについては100%時でもなにも表示されなくなってしまう。CS6ではちゃんと表示されます。GPUにしてもCPUレンダリングでも結果は同じです。
1 voteIllustrator 製品版フィードバックへのご協力ありがとうございます。
ご報告いただいた現象ですが、最新版「ver.26.2.1」でも再現できませんでした。
ご使用のマシンが「macOS 12.1」ということですが、現時点では Illustrator はサポート対象外となっておりますので、ご了承ください。
いったんこちらのレポートは対応完了とさせていただきます。
よろしくお願いいたします。
Illustrator チーム
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Locked background objects unlocking/moving when using lasso selection tool
When I select using the LASSO tool, on screen shows the correct points have been selected, but when I then try to move just these selected points, Illustrator also moves the LOCKED background objects underneath. This error does not happen when I select using other tools. This is clearly a bug!
33 votesI am happy to share that we have fixed this bug in our latest release – 26.1.0 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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筆圧にてブラシの線幅設定をした線をコピペして、コピペ先のブラシを基本に設定すると、コピペ元の線幅設定が消える
[現状]
①ペンタブレット筆圧感知にて、ブラシに線幅設定(線の入り抜き)を持たせながら描きます。
②ライブペイントを使用する為、線をコピー&ペースト。(背面以外の場所でも再現性あり)
③コピー先の線を、ブラシ”基本”にすると、コピー元の線幅情報が消えます。(入り抜き無しの一定の線になります)[想定していた結果]
コピペ先の線の設定を変更しても、コピペ元には影響されない。CS6と同様の動作。[環境]win10、Adobe Illustrator 2021 25.4.1、Wacom One
1 voteIllustrator 製品版フィードバックへのご協力ありがとうございます。
最新リリースバージョン「ver.26.2.1」にて、ペンタブレットの筆圧感知に関する問題が修正されていますので、お時間のある時に挙動の確認をしていただき、問題があるようでしたら、ご報告くださいますようよろしくお願いいたします。
Illustrator チーム
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lines aren't smooth with pencil tool
Back in version 25.0 the paths drawn with the second setting were smooth. Since version 25.1 the paths aren't smooth. it creates unnecessary misplaced points.
4 votesI am happy to share that we have fixed this bug in our latest release – 25.2.3 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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Macmini ベータ版 ガイドラインのバグ
パスをガイドライン化するとガイドライン化したツールが一定方向に移動してしまう。ルーラーからガイドラインをアートボード上に引き出しても同様。一定方向に移動してしまう。ガイドラインも異常な太さで、ロックしていない状態で移動ツールを使っての移動ができない。
1 vote -
Corner Anchor Points become Smooth in 24.1
Draw a straight line.
Add Anchor points twice
Use the Delete Anchor Point Tool to removwe the middle one.
The adjoining Anchor point become smooth instead of staying Corner (as in previous versions).
See also: https://community.adobe.com/t5/illustrator/anchor-point-glitch-during-removing-unnecessary-anchor-points-adobe-illustrator-24-1/m-p/10936870?page=121 votesI am happy to share that we have fixed this bug in our latest release – 24.1.2 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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Bug: Shift + clicking anchor point with Delete Anchor Point tool doesn't retain curve shape
24.1.1 on Windows 10 and Mac Mojave
In CC 2020, Shift + clicking an anchor point with the Delete Anchor Point tool is supposed to work like the Simplify Path tool -- the shape of the curve shouldn't change. But even on a path with redundant anchors, this new shortcut doesn't work. The curve changes shape as in previous versions.
10 votesIt works fine in the latest versions.
Please check if it does and comment back if it doesn’t.
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After redo is different from before undo
The reproduction procedure is as follows.
1. Create a point text containing two or more paragraphs
2. Change the transformation reference point to a position other than the default position
3. Transform it with the scaling toolAt this point, remember the state of the artboard.
Undo (command + Z) once.
Then redo (command + shift + Z).
It should be different from before undo.I feel very threatened because I often do this by hand.
in Japanese
再現手順は以下の通りです。
1. 段落を2つ以上含むポイントテキストを作成
2. 変形の基準点をデフォルトの位置以外に変更
3. それを拡大・縮小ツールで変形ここまで進めたら、アートボードの状態をよく覚えてください。
一回取り消し(command+Z)します。
そしてやり直し(command+shift+Z)します。
取り消し前と様子が違っているはずです。私はこれを手癖でよくやるのでとてもこわいです。
17 votesI am happy to share that we have fixed this bug in our latest release – 24.1.2 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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Illustrator v24.0 on macOS 10.15.1: rotate-panel has changed to the bad side
The rotate-tool had the numeric angle-input activated till v23. now in v24, this field has to be selected manually, which costs me a lot of time. Please change this back. To me this bad for efficiency.
My workflow before:
- select path
- press command-R
- enter angle
- press enter
I can do this blind and very fast.My workflow now means to manually select the field for entering the rotating angle, which is very annoying ! It takes much more time to do this now.
14 votesWe have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 24.0.1
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlThanks
Anish Kumar -
Direct Selection tool does not work on text anchors....
For some reason I can no longer select text by anchor using the direct selection tool. If I use the Regular selection tool it acts as it did before the update but the direct selection tool does not.
61 votesWe have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.2
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience. -
BUG - Offset path preview remains in artwork even after cancel or tick off preview
Hi. Since Illustrator 23 I have a very strange bug in the preview of offset path. When I select a shape and select offset path I get the dialog. In the dialog I can set the variables. if I then click ok all is well. But if I check preview I can see what the values I entered will do. So far so good. But then something strange happens. If I change a value I see the result in a preview, but I also see the first preview. The result is even added to the last preview path. And i…
7 votesI am happy to share that we have fixed this bug in our latest release – 24.2.0 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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AI 23.0 crashes when drag-copying simple objects when yo have HotDoor's CADtools installed
Since I installed version 23.0 it frequently and repeatably crashes when drag-copying even the simplest objects. In the latest example it was a line segment -- two connected vertices. After recovering, I rebuilt the objects and tried again -- same result. This is such a basic operation that I do it without thinking -- having it cause an instant crash is very debilitating to my workflow.
MacOS 10.12.6
iMac Retina 5K 27in Late 2015
4GHz Core i7
32GB RAM11 votesCompleted (Comments Open) · AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) respondedHi,
This bug has been fixed with AI version 23.0.2 & fix has been verified from Brendon (Hotdoor).
Please update AI to latest version 23.0.4 (MAC) & 23.0.3 (WIN).
Please do let us know if it is still reproducible at email id:
sharewithaaiATTHERATEadobeDOTcomFor the crash during image crop you need to start a new thread as it is different from the crash described in this thread.
Thanks & Regards,
Raghuveer Singh
Illustrator Team -
Increase size of anchor points / handles
Anchor points and handles are hard to grab.
On denser displays the problem is amplified.
Hard to grab using stylus.163 votesWe have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience. -
Pen tool located in type tools
Took me a while to find but found the pen tool hanging out with the type tools. Please stop fixing things that are not broken. I remember before CC things works pretty well. Now every time there's an update, some other bugs pop up that weren't there before. Is this just a way for engineer job security? Well whatever it is, its becoming a major pain.
1 voteCompleted (Comments Open) · AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) respondedHi,
There was an issue in 23.0 causing tools to shift between groups. This has been fixed in latest update (23.0.2). After update, please reset the Basic and Advanced toolbars by opening the tool drawer (3 dots at bottom of the tool bar), then using ‘Reset’ from the fly-out menu (on top right).
Apologies for the inconvenience caused by this issue.
With Best Regards,
Raghuveer Singh -
Free Transform Tool hidden under Puppet Warp in toolbar
Illustrator CC 2018 22.1.0
The Free Transform Tool is no hidden under the Puppet Wrap Tool. The Free Transform Tool should be the default tool. The Puppet Transform Tool should be the one which is hidden.
In a typical day we use the Free Transform Tool quite frequently, while we almost never use the Puppet Wrap Tool. I do not speak for everyone, but only for our design studio and in my personal experience.
Before someone posts something about keeping the bounding box visible, please be aware that to remove as much useless clutter from our drawings while editing an…
12 votesCompleted (Comments Open) · AdminAvinash Singh Kotwal (Principal Product Manager, Adobe Illustrator) respondedI am happy to share that we have fixed this bug in our latest release – 23.0.6 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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Blob Brush leaves temporary marks
When I'm moving around the cursor, without pressing any buttons, and have the Blob Brush tool selected I get these marks. They disappear if I switch to the selection tool.
39 votesWe have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience. -
Circle size change when rotating
When I rotate a perfect circle, the size changes up to .004”. A 15”x15” circle, when rotated 17.184° becomes a 15.004”x15.004” circle. I know it may sound trivial, but I’m creating technical drawings that have to be accurate to the ten thousandths of an inch.
1 voteI am happy to share that we have fixed this bug in our latest release – 24.3.0 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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