Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
74 results found
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「プリント」を実行した直後に Illustrator がクラッシュして終了する
Illustratorのバージョン: Illustrator 29.4 日本語版
OS: macOS Sonoma 14.7.7
ハードウェア環境:
・機種名：iMac Retina 5K, 27-inch, 2020
・CPU：3.3 GHz 6コア Intel Core i5
・メモリ：8 GB 2667 MHz DDR4
・GPU：AMD Radeon Pro 5300 4GB
プリンター: Fuji Xerox DocuColor 1450 GA（Wi-Fi接続）再現手順:
1. Illustrator で任意のドキュメントを開く
2. メニュー「ファイル」＞「プリント」を選択
3. プリントダイアログで用紙サイズや設定を変更
4. 「プリント」をクリック実際の結果:
・「プリント」を実行した直後に Illustrator がクラッシュして終了する
期待する結果:
・「プリント」を実行しても落ちずに、正常にプリント処理が行われる補足情報:
・データの複雑さやIllustratorの起動時間は関係ないように感じる
・他の EPSON 製プリンターでは同じ操作を行ってもクラッシュは発生しない
・DocuColor 1450 GA のプリンタードライバーを再インストールしたが、問題は改善しなかったクラッシュレポートのスクリーンショットを添付します。
2 votes -
用紙サイズ指定で手差し印刷ができない
- 使用アプリ: Adobe Illustrator
- 前の環境：Windows10 / llustrator 28.4.1
- 現在の環境：Windows11 / llustrator 29.5.1 または 28.7.7
- 印刷機：富士フイルム DocuPrint C4150 d
問題：
前の環境では手差し印刷できるのですが、現在の環境では手差しトレイから印刷できません。
手差しトレイからではなく、標準のトレイから違うサイズの用紙を出してしまいます。行った手順：
印刷時にプリンタの詳細設定（左下の「プリンター（U）…ボタン→その他の設定）で・「用紙トレイ選択」を手差しのトレイに設定
・「原稿サイズ」を「ユーザー定義用紙」に設定
（バグを確認したのは、A3より少し大きめの306x437mm）また現在の環境では、データを再印刷する際に、印刷の詳細設定がリセットされてしまいます。
（前の環境では詳細設定が引き継がれていた）
印刷のプリセットを設定したとしても、毎回プリセットを読み込むのが面倒です。
こちらについても、印刷設定の保持ができるように改善していただきたいです。1 vote -
Printer and settings won't stay selected
Every other update makes the default printer not stay saved and selected. I also use a custom setting to make the PDF shrink to fit and that does not stay selected either. With my job of designing proofs and sending them out, this makes a huge time waster to have to select the printer each time, click done and then click print again to get the printer settings to come up.
2 votes -
Document’s dimensions are 10 times larger when printing
Illustrator calculates dimensions incorrectly.
The problem is when printing from Illustrator.There is no problem saving the file and placing it in ONYX.
Incorrect settings for mm and cm units
1 vote -
Can't print gradients!
Running Illustrator 29.4 on a brand new Mac Studio Ms Ultra. I can no longer print ANY gradients (past or newly created) that I make in Illustrator and save as a pdf. I can view them on the screen, but they disappear when printed—the whole shape/object/type is just missing. Never had this issue in the decades that I have been using Illustrator. Printing to a Canon inkjet with most current driver installed. HELP ME, PLEASE.
1 vote -
プリントに選択したページは全て空白です
Illustrator 2025（29.3）で、アートボードを印刷しようとすると「プリントに選択したページは全て空白です」 というエラーが出て印刷ができない。リンクオブジェクトにリンクを配置した際、リンク元となるデータが.aiのファイルで、かつそのリンク元のレイヤー内でリンクオブジェクト（確認したケースでは埋め込みリンク）のみが表示されており、その他のパスなどの要素が表示されていない場合にこの現象がおきた。
1 votePlease package the documents and send them to the team for investigation, at sharewithai@adobe.com
Kindly provide the specification of your OS, the printer, and mention the link to this bug report: http://illustrator.uservoice.com/forums/601447/suggestions/49657679
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Printed image dimensions .5" larger than dimensions in Illustrator
Mac Sonoma
Illustrator 29.1I am printing a mechanical drawing. I have added multiple dimensions. My image is 20/25" x 45 " so I am tiling my printout. No matter which printer I use and which print settings, my printouts are always .5" larger than the dimensions in illustrator. I have tried adding overlaps, printing on borderless paper, removing overlaps, etc. Nothing fixes this problem
1 votePlease send the file and all the details to sharewithai@adobe.com for the team to review
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Assets I use for hundreds of documents in my CC library not printing correctly
Some files the library file is fine, but recently the certain asset is not printing correctly, it is pixelated and colors are wrong. How is this fixed without going through hundreds of print files to reinsert this asset into all of the files so it prints perfect? Its used at the same scale everytime. Has to be saved the same way every time bc of the printer demands. It's just not behaving the same way each document. In the pictures one printed correctly, and the other file did not.
1 vote -
OS 14.4.1 Printer Page Size Features Lost
I just updated to Mac OS 14.4.1 on a Mac mini (M1 2020) and now most of the paper size options in the Adobe printer dialogue box are gone. In any non-Adobe app, all 58 paper sizes are still available. In Adobe apps, there are only 14 paper size choices — all of the borderless choices are gone as well as some other, more obscure paper sizes. I've restarted, reloaded the printer driver and it's not made a difference. Looks like OS 14.4.1 messed up something that only affects Adobe products.
1 vote -
特定のデータで印刷ができない
あるデータで印刷をするとメーターが100％で止まってしまい、印刷ができません。
しばらく待ってもプリンターが反応せず困っております。（プリンターダイヤログにも表示されません。）これ以外のデータは正常に印刷可能です。
キャンセルを押すとフリーズしている様子もなく、普通に印刷キャンセルされます。
新規ドキュメントを作成し、コピー貼り付けしてみましたが、それも同じ症状です。データ自体は他に比べ極端に重いデータでもなさそうです。（41956KB）
また、他のPC環境でも試しましたがどのPCを使っても同じ症状で、
そのデータの中の一部パスデータをラスタライズしたり、データ自体をPDF化すると印刷が可能でした。
出来ればPDF化などせずに印刷をしたいです。
何か解決方法がございましたらご教示をお願いいたします。＜環境＞
PC：Windows 10 Pro
バージョン：22H2
プロセッサ：Intel(R) Core(TM) i7-8700T CPU @ 2.40GHz 2.40 GHzillustrator CC v28.5
1 voteThe team would need to see into the document and know about your printer. Please send both the file and the specs via sharewithai@adobe.com
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Erratic Page numbering in 'Show Print Tiling'
When printing a large artwork covering several A4s, the page numbering after selecting 'Show Print Tiling' is erratic. As you can see in the attached file, there's two times 25 and 27, but 21 and 26 are missing. This is an issue if you want to avoid printing blank pages. I have to manually count to get the correct page number.
1 vote -
All controls in Print dialog are disabled when printing a new file
When I create a new doc, the first time I want to print with a predefined print settings, nothing appears cheeked in the window. No previsualization too.
I must check "Finish" and reprint for having the normal window with all functionality.1 vote -
Pantone colors are printing blank when printing from Illustrator using Photoshop DSC.EPS
While trying to print artwork with spot colors from Adobe Illustrator the color in the 2nd channel will always print blank regardless of what print device or setting that is used. I have included the DSC EPS files as well as the AI files and the subsequent print of the file as a pdf. Whichever pantone color is placed in location 2 of the channels in Photoshop will print blank. This is a bug that has popped up since Pantone pulled it's colors from Adobe and the Pantone colors automatically are changed to black.
Please refer to this post for…
7 votes -
Outputted colours differing on same artwork.
Getting a problem where the outputted colour of a filled shape is darker than that of the same filled text box.
I'm producing artwork that will be sublimation printed onto fabric. I out the artwork as an .eps file, I then print the artwork onto fabric and the same colour values are now massively different and stand out like a sore thumb!
I've been producing artwork like this for the best part of 11 years now, and never had this issue!! Difficult to see the the attached photos.
Illustrator v27.6.1
1 vote -
Jaggy / Pixelated prints from Illustrator
Illustrator only produces pixelated / jaggy print-outs. This issue persists at least since 2008. I suspect a printing engine that is made for PostScript printers. I only use normal printers (laser and ink jet, large and small).
ALL other apps print fine on these machines / systems / printers. The same vector document printed from Ai is jaggy - printed from other apps looks fine. -See attachment:
2 votes -
[Bug] "Print As Bitmap" (unchecked) checkbox is not honored.
When I uncheck "Print as Bitmap", it is not honored at all, in any circumstance:
a) In the Summary, it gaslights me.
a) When I press Done and reopen, it's checked again.
c) When I print, the graphics come out jagged, which tells me it is being processed with Print as Bitmap.I'm on AI Version 27.2, just updated.
Apple M1 Max, MacOS 13.11 vote -
Print setup dialog
Windows 11 Enterprise 21H2
Adobe Illustrator 26.5 (64-bit)BUG!
All printer settings are greyed out under general, and no preview.
Need to go into Adobe PDF printer settings, then back to the desired printer to activate the settings under General.1 vote -
Mauvaise gestion des timeout en enregistrement ou en impression à distance
Lorsque je télétravaille, la connexion ADSL est lente et Illustrator se crashe avant la fin d'enregistrement sur le serveur ou avant la fin de l'envoi au serveur d'impression. Toutes les fenêtres disparaissent d'un coup et c'est lorsque je relance l'appli que ça me signale qu'illustrator a quitté inopinément... WTF ?
Pour pallier ce problème, j'enregistre ou j'imprime en local, puis je transfère sous Finder vers le serveur distant, c'est nettement moins instable.1 vote -
Can't Print the Illustration. Color management settings are inconsistent.
Sometimes Illustrator displays this message. And when we close and open the message, the print can be carried out. Please let me know how to fix this.
OS: Windows 10 Pro
Adobe Illustrator Version: 26.0.33 votes -
"Can't print the illustration. File I/O error has occured while it's printing"
Good morning, I am having issues with students printing to our laser engraver from illustrator. They receive the following error, "Can't print the illustration. File I/O error has occurred while it's printing". The teacher can print without issue with his login, but not the students with theirs. Not sure what is going on here. Any ideas? Thanks,
1 vote
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