123 results found

1. AltGr key not working

   AltGr key does not work as intended, it currently only produces a Ctrl+Alt keypress. On many European keyboard layouts it is used to type e.g. characters @, [, {, |, \, ~, and currency symbols (€, $, £). The only way to circumvent this is to use e.g. Notepad to type in the characters and copy-pasting them, which is a nuisance. All the other Adobe CC apps - just as basically every other Windows app in the world - use AltGr as intended, so why does not Illustrator?

   27 votes

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   15 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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   Under Review  ·  Ashutosh Chaturvedi responded

   AltGr is supposed to be equivalent to Alt + ctrl.
   At present, when we press e.g. AltGr + E while writing text, we check if any command can handle it and if yes it is not passed to application to handle key event. That’s why existing commands are triggered on those extended char shortcuts.

   If we want to change the behavior that while writing text key shortcuts (e.g. AltGr + E) should write extended character, Then we will have to sacrifice all the text contextual shortcuts we have at present in app e.g. ctrl + alt + I does something. All those commands would stop working.
   This is the reason why we are moving it to the feature

2. Non Functional Gradient Stroke along/across options when stroke is outside/inside

   make a box, add a gradient stroke, apply gradient across stroke, align stroke to outside - you can't button does nothing.
   so
   make a box, add a gradient stroke, align stroke to outside THEN click apply gradient across stroke...button is active but does nothing

   I have been reporting this bug and hoping for a fix for 4 years now. Going to give me back some of that money I have been giving you LOL?

   First post July 2013...

   https://forums.adobe.com/thread/1263557

   again July 2015
   https://forums.adobe.com/thread/1907689
   again
   Dec 2015
   https://forums.adobe.com/thread/2021452
   Nov 2016
   https://forums.adobe.com/thread/1247459
   Jan 2017
   https://forums.adobe.com/thread/2265213

   made bug reports each time, but always post to the forum so I have a record as well.

   make a box, add a gradient stroke, apply gradient across stroke, align stroke to outside - you can't button does nothing.
   so
   make a box, add a gradient stroke, align stroke to outside THEN click apply gradient across stroke...button is active but does nothing

   I have been reporting this bug and hoping for a fix for 4 years now. Going to give me back some of that money I have been giving you LOL?

   First post July 2013...

   https://forums.adobe.com/thread/1263557

   again July 2015
   https://forums.adobe.com/thread/1907689
   again
   Dec 2015
   https://forums.adobe.com/thread/2021452
   Nov 2016
   https://forums.adobe.com/thread/1247459
   Jan 2017
   https://forums.adobe.com/thread/2265213

   made bug reports each time, but always… more

   19 votes

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   6 comments  ·  Strokes  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   This is obviously not fixed and requires further inspection.

3. Hide text highlighting on "Hide Edges" (CMD+H)

   This was never fixed in CC 2015 - 2017 and the same **** bug is in CC2018.

   In ALL previous versions of AI prior to CC2015 (or at least as far back as CS5 when I got Illy), if you selected text with the Text Tool which made the text highlighted, if you then performed the Hide Edges command, the highlight would NOT show... that way you could change the color, Tracking, font size etc of ONLY the SELECTED characters without affecting the others.

   The "big deal" here is when you are trying to see the color change take effect for only highlighted characters. As it is now, you have to highlight, change color, "escape" (or whatever you call it) the editing mode and view the change, because when the text is highlighted, the text and background around the text (the highlighted area) are NOT the "real" color and you can't see what the new color looks like on the design without exiting the editing mode.

   Thankfully, at least there is a workaround, which is to disable GPU Performance, but (and I know this sounds crazy), I would like to keep the benefits of GPU acceleration while ALSO being able to change text colors and see the effect...

   COME ON GUYS... this has not worked since CC 2014... 3 YEARS AGO!!!

   COME ON GUYS...

   This was never fixed in CC 2015 - 2017 and the same **** bug is in CC2018.

   In ALL previous versions of AI prior to CC2015 (or at least as far back as CS5 when I got Illy), if you selected text with the Text Tool which made the text highlighted, if you then performed the Hide Edges command, the highlight would NOT show... that way you could change the color, Tracking, font size etc of ONLY the SELECTED characters without affecting the others.

   The "big deal" here is when you are trying to see the color change take effect… more

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   12 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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   Under Review  ·  Anish Kumar responded

   Hi,

   Thanks for reporting this bug Illustrator Team really appreciate this.
   We are able to reproduce this issue in house and we are investigating it .

4. blend line "profile" interpolation not working

   I was trying out the new quick tip that was posted on youtube for "linocut" blend lines https://www.youtube.com/watch?v=yCyE91-D-KI

   I was trying to blend between a variety of line types and follow along with the demo and noticed that my up-to-date copy of illustrator is not doing any tip interpolation.

   I downloaded the demo file from the video page and the tip blending works, but in the photo I provide shows my attempt to blend on the right and the tips are square.

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   2 comments  ·  Tools  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminRama (Mgr, Software Quality Engineering, Adobe Illustrator) responded

   Following is the result of investigation:
   This issue happens with blends created when stroke with flat edge is applied to one path then later variable width profile is changed.

   Workaround: Select the blend object, Release the blend, change path’s Variable width profile to Uniform, and then apply desired Variable width profile again, Now try apply Blend.

5. Eyedropper picks wrong CMYK colors from image's RGB preview in CMYK document

   I observe that AI's eyedropper picks color not directly from a raster image, but from it's preview, but I think it's terribly wrong, especially when you pick a color from a CMYK image placed inside of a CMYK document, and get some mutated color instead of ground truth.

   For example, I have a photo blended into a single colored background and I don't remember which one exactly. I pick this color with the eyedropper inside AI to match the image’s edge with the vector background ...and it almost looks OK, but when it's printed, the mismatch is quite visible.

   Other people, whose designs I dissect quite often, seem to forget or more likely don't know about AI picking colors (because it's not natural), and if I don't find it, I got all the blame.

   I observe that AI's eyedropper picks color not directly from a raster image, but from it's preview, but I think it's terribly wrong, especially when you pick a color from a CMYK image placed inside of a CMYK document, and get some mutated color instead of ground truth.

   For example, I have a photo blended into a single colored background and I don't remember which one exactly. I pick this color with the eyedropper inside AI to match the image’s edge with the vector background ...and it almost looks OK, but when it's printed, the mismatch is quite visible.

   Other… more

   24 votes

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   4 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

   Hi,
   Thanks for reporting this issue.
   We are able to reproduce this issue and investigating this further.
   Regards
   Ankit Goyal
   Illustrator Team

6. Smart guides not working on Text Area boxes

   Mac OS 10.11.6 El Capitan (and also Windows 10)
   Illustrator CC 2018

   Hi!
   I have a problem with the latest version of Illustrator (I just upgraded from CS6):
   Smart Guides do not appear on Text Area boxes (corners or sides), for example when I want to draw a line with the pen from one corner of a box to a corner of another box).
   They do appear normally on other objects.

   Snap to Grid and Snap to Pixel are off. Snap to Point is on, but the problem is the same when off.

   Is anyone experiencing the same? Is there a Preference I missed?

   (it's hard to show the problem on a picture, as the screen capture hides the mouse cursor, but here's one of the Smart Guides working when I MouseOver another object's anchor point)

   Mac OS 10.11.6 El Capitan (and also Windows 10)
   Illustrator CC 2018

   Hi!
   I have a problem with the latest version of Illustrator (I just upgraded from CS6):
   Smart Guides do not appear on Text Area boxes (corners or sides), for example when I want to draw a line with the pen from one corner of a box to a corner of another box).
   They do appear normally on other objects.

   Snap to Grid and Snap to Pixel are off. Snap to Point is on, but the problem is the same when off.

   Is anyone experiencing the same? Is there… more

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   6 votes

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   5 comments  ·  Tools  ·  Delete…  ·  Admin →
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   Under Review  ·  Anish Kumar responded

   We are able to reproduce this issue and it is currently under review.

7. Editing a small CC Library object breaks the thumbnail

   Editing small CC Library items leads to imminent damage to it's thumbnail.

   1 Create an object in Illustrator (for testing purpose make it 4pt x 4pt)
   2 Add it to cc library (noth that thumbnail is generated properly)
   3 Edit the cc lib. object in illustrator (anything will do just add a rectangle anywhere on the canvas)
   4 Save/close the CC lib object

   Expected: the thumbnail is updated and represents the content of the CC item
   Observed: the thumbnail is ridiculously small/not readable

   Check the screenshots and video attached.

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   7 votes

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   3 comments  ·  Cloud, Libraries  ·  Delete…  ·  Admin →
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   Under Review  ·  Anish Kumar responded

   Hi Valerii,

   Thanks for the confirmation. Since we are able to reproduce the issue, so we will review it and prioritize accordingly.

   Thanks
   Anish

8. Bug when Setting Artboard Ruler Origins

   Ai v 22.0.0
   macOS 10.12.6

   After updating from CC 2017 to CC 2018, I can now no longer assign individual Artboard Ruler Origins to each Artboard in a document

   I use several nested Artboards to control different areas of the same artwork and assign the Ruler Origin of each to the same object. After the update, I can now only assign the ruler origin of one of the nested Artboards to the selected object; the Origin does not change on the others.

   I have tried deleting all existing Artboards and then creating them and setting the Ruler Origin one at a time, but once I get more than one in the same area I am no longer able to change the origins.

   Ai v 22.0.0
   macOS 10.12.6

   After updating from CC 2017 to CC 2018, I can now no longer assign individual Artboard Ruler Origins to each Artboard in a document

   I use several nested Artboards to control different areas of the same artwork and assign the Ruler Origin of each to the same object. After the update, I can now only assign the ruler origin of one of the nested Artboards to the selected object; the Origin does not change on the others.

   I have tried deleting all existing Artboards and then creating them and setting the Ruler Origin one at… more

   4 votes

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   6 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminNitish Agarwal (Illustrator on Web/iPad Team) (Lead Software Engineer, Adobe Illustrator) responded

   Internal bug tracking ID : AI-4209945

9. graphic style library don't load at startup

   Hello,

   Even with the option "persistent" ticked, custom graphic Style libraries don't reopen automatically.

   5 votes

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   3 comments  ·  Other...  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminRama (Mgr, Software Quality Engineering, Adobe Illustrator) responded

   This issue is reproducible with a user-defined graphic style library, Illustrator team is reviewing this issue for the fix.

10. ブラックの色をドラッグ＆ドロップで選ぶとBK100の色がリッチブラックになる

    塗り（または線）を画像のように下のブラックを選択するところからドラッグ＆ドロップで選ぶとBK100がリッチブラックになってしまった。 
ドラッグ＆ドロップではなく、クリックで色を選ぶとBK100になる。スウォッチの中に入っているブラックからドラッグ＆ドロップで選ぶとBK100になる。これはCS6の時からある
バグです。 

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    9 votes

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    Under Review  ·  2 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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11. Touch Bar Color Controls are Broken

    Touch bar controls do not change the color of objects when using sliders, and swatches save to touch bar but not to actual swatches panel. Cannot delete swatches from Touch Bar.

    MacBook Pro Late 2016 + Latest MacOS

    5 votes

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    Under Review  ·  2 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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12. Cannot undo paragraph or character style changes or deletions

    If I make any changes to paragraph of character styles, I cannot undo them, even if I delete a style. Changes are not registered at all as undo states. The only way to undo is to revert to a previous save.

    8 votes

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    3 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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    Under Review  ·  Anish Kumar responded

    Hi Elmo,

    Thanks for reporting the issue. We are able to reproduce this at our end and will look into this.

    Thanks
    Anish

13. Large Amounts of Text overrun text area, disregard justification

    I'm using Illustrator CC (2017).
    I am creating a 6'x4' poster, where a single text box holds the entire text of the Bible (~730,000 words) as a single string of text (regular spaces between words, but no paragraph returns) in Helvetica Neue Lt Std, 107 Extra Bold Condensed, 3 pt size with 2.7 pt leading, all caps, full justification, default hyphenation. I am using a text wrap around a compound object with a transparent fill to create a negative space in the midst of this text block (in my case, that compound object is text converted to a shape, so the negative space forms the mission statement of our church).

    I'd expect the text to full justify properly, aligning to the left and right edges of the rectangular text box and evenly around the compound shape.

    The actual result is in the attached image; as you can see in the attached "illustrator-FullJustificationIssue-2.jpg" and "...-3.jpg", the text both over- and underruns the right edge of both the text box and compound shape it's supposed to be wrapping around.

    I'm using Illustrator CC (2017).
    I am creating a 6'x4' poster, where a single text box holds the entire text of the Bible (~730,000 words) as a single string of text (regular spaces between words, but no paragraph returns) in Helvetica Neue Lt Std, 107 Extra Bold Condensed, 3 pt size with 2.7 pt leading, all caps, full justification, default hyphenation. I am using a text wrap around a compound object with a transparent fill to create a negative space in the midst of this text block (in my case, that compound object is text converted to a shape, so… more

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    9 votes

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    3 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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    Under Review  ·  Anish Kumar responded

    Thanks for reporting this bug Illustrator Team really appreciate this.
    We are able to reproduce this issue in house and we are investigating it .

14. New swatch is NOT global by default

    1. Use the color panel to customize a fill or stroke color.
    2. Drag the fill or stroke box into the body of the Swatches panel to create a swatch for the color.
    3. Swatch is not global as stated in https://helpx.adobe.com/illustrator/using/whats-new.html
    3 votes

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    2 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminNitish Agarwal (Illustrator on Web/iPad Team) (Lead Software Engineer, Adobe Illustrator) responded

    Hi,

    Thanks for reporting the issue.
    We have logged the bug with id AI-4209739. Once the issue is fixed we will let you know.

    Thanks & Regards
    Nitish Agarwal

15. Illustrator not working after Oct 2018 update (version 23.0)

    Since the Oct 2018 update, I cannot open or use the program. I see this screen (see attached). Also, I'm not sure if this has anything to do with the issue, but since the update a folder has appeared on my desktop named 'GPUCache' with 5 files inside (photo attached)

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    Under Review  ·  12 comments  ·  Performance  ·  Delete…  ·  Admin →
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16. Placed .tiff file making vector image disappear

    In my line of work we have "distresses" that we place over the vector image that we've created. The distresses are .tiff files and with the last update have began making the vector image disappear. When printed everything is fine. However most of the time we also have to export as a .png to send our customers a proof and we have to export several times before getting a .png we can use.

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    Under Review  ·  4 comments  ·  Performance  ·  Delete…  ·  Admin →
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17. Possible bug: Crash after script runs... runs OK in ESTK.

    I believe this might be a bug since it crashed Illustrator rather than the script crashing gracefuly.

    I have a script which, when completed, crashes Illustrator. The script runs fine when ran from within the ESTK but crashes when ran from the AI File->Scripts menu. Attached is the crash log. I cannot post the script itself here but am willing to send it to an Adobe employee privately if needed.

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    2 votes

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    3 comments  ·  SDK and Scripting  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

    Thanks for sharing the script, we are able to repro the issue at our side & have forwarded it to the engineering team for further isolation.

    With Best Regards,
    Raghuveer

18. When group is selected the "Make pixel perfect" option is missing in the proportes panel

    The "Make pixel perfect" option for selected objects is missing when they are grouped, in the previous version it was easily accessible from the top right corner icons now have to dig in the Object menu.

    2 votes

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    2 comments  ·  User Interface  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminNitish Agarwal (Illustrator on Web/iPad Team) (Lead Software Engineer, Adobe Illustrator) responded

    Hi,

    Thanks for reporting this issue.
    We are moving this under review, meanwhile what you can do is use Right Click > Make Pixel Perfect or turn on control panel from Window > Control.

    Thanks & Regards
    Nitish Agarwal
    Illustrator Team

19. Auto-sized Area text not resizing correctly

    Looks like someone didn't understand (or maybe I didn't explain well enough) what the issue was with this bug that was declined. So I have recorded a video to demonstrate the issue.

    Previous entry here:
    https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/32016784--bug-area-text-with-auto-size-and-stroke-applied

    As before - Windows 7, Illustrator cc18

    Please follow steps in the video to recreate the bug which is causing area text boxes to extend beyond the artboard.

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    2 votes

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    Under Review  ·  5 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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20. Zoom options in View menu items have completely wrong labels

    There's an absolutely bizarre off-by-two error in the View menu in Illustrator CC 22.0 that I just noticed while working on something today.

    When initially starting Illustrator CC 22.0, the "Fit All in Window" and "Actual Size" items in the View menu have the correct labels (see attachment zoomoptscorrect.png). However, once a file has been opened, these menu items are assigned completely wrong labels, which should belong to the items two spaces lower in the menu — "Hide Edges" and "Hide Artboards", respectively (see zoomoptswrong.png).

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