Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
119 results found
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Smart guides not working on Text Area boxes
Mac OS 10.11.6 El Capitan (and also Windows 10)
Illustrator CC 2018Hi!
I have a problem with the latest version of Illustrator (I just upgraded from CS6):
Smart Guides do not appear on Text Area boxes (corners or sides), for example when I want to draw a line with the pen from one corner of a box to a corner of another box).
They do appear normally on other objects.Snap to Grid and Snap to Pixel are off. Snap to Point is on, but the problem is the same when off.
Is anyone experiencing the same? Is there…
6 votesWe are able to reproduce this issue and it is currently under review.
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Editing a small CC Library object breaks the thumbnail
Editing small CC Library items leads to imminent damage to it's thumbnail.
1 Create an object in Illustrator (for testing purpose make it 4pt x 4pt)
2 Add it to cc library (noth that thumbnail is generated properly)
3 Edit the cc lib. object in illustrator (anything will do just add a rectangle anywhere on the canvas)
4 Save/close the CC lib objectExpected: the thumbnail is updated and represents the content of the CC item
Observed: the thumbnail is ridiculously small/not readableCheck the screenshots and video attached.
7 votesHi Valerii,
Thanks for the confirmation. Since we are able to reproduce the issue, so we will review it and prioritize accordingly.
Thanks
Anish -
Eyedropper picks wrong CMYK colors from image's RGB preview in CMYK document
I observe that AI's eyedropper picks color not directly from a raster image, but from it's preview, but I think it's terribly wrong, especially when you pick a color from a CMYK image placed inside of a CMYK document, and get some mutated color instead of ground truth.
For example, I have a photo blended into a single colored background and I don't remember which one exactly. I pick this color with the eyedropper inside AI to match the image’s edge with the vector background ...and it almost looks OK, but when it's printed, the mismatch is quite visible.
Other…
22 votesHi,
Thanks for reporting this issue.
We are able to reproduce this issue and investigating this further.
Regards
Ankit Goyal
Illustrator Team -
Bug when Setting Artboard Ruler Origins
Ai v 22.0.0
macOS 10.12.6After updating from CC 2017 to CC 2018, I can now no longer assign individual Artboard Ruler Origins to each Artboard in a document
I use several nested Artboards to control different areas of the same artwork and assign the Ruler Origin of each to the same object. After the update, I can now only assign the ruler origin of one of the nested Artboards to the selected object; the Origin does not change on the others.
I have tried deleting all existing Artboards and then creating them and setting the Ruler Origin one at…
4 votesUnder Review · AdminNitish Agarwal (Illustrator on Web/iPad Team) (Lead Software Engineer, Adobe Illustrator) respondedInternal bug tracking ID : AI-4209945
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graphic style library don't load at startup
Hello,
Even with the option "persistent" ticked, custom graphic Style libraries don't reopen automatically.
5 votesThis issue is reproducible with a user-defined graphic style library, Illustrator team is reviewing this issue for the fix.
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ブラックの色をドラッグ&ドロップで選ぶとBK100の色がリッチブラックになる
塗り(または線)を画像のように下のブラックを選択するところからドラッグ&ドロップで選ぶとBK100がリッチブラックになってしまった。 ドラッグ&ドロップではなく、クリックで色を選ぶとBK100になる。スウォッチの中に入っているブラックからドラッグ&ドロップで選ぶとBK100になる。これはCS6の時からある バグです。
9 votes -
Touch Bar Color Controls are Broken
Touch bar controls do not change the color of objects when using sliders, and swatches save to touch bar but not to actual swatches panel. Cannot delete swatches from Touch Bar.
MacBook Pro Late 2016 + Latest MacOS
5 votes -
Cannot undo paragraph or character style changes or deletions
If I make any changes to paragraph of character styles, I cannot undo them, even if I delete a style. Changes are not registered at all as undo states. The only way to undo is to revert to a previous save.
8 votesHi Elmo,
Thanks for reporting the issue. We are able to reproduce this at our end and will look into this.
Thanks
Anish -
Large Amounts of Text overrun text area, disregard justification
I'm using Illustrator CC (2017).
I am creating a 6'x4' poster, where a single text box holds the entire text of the Bible (~730,000 words) as a single string of text (regular spaces between words, but no paragraph returns) in Helvetica Neue Lt Std, 107 Extra Bold Condensed, 3 pt size with 2.7 pt leading, all caps, full justification, default hyphenation. I am using a text wrap around a compound object with a transparent fill to create a negative space in the midst of this text block (in my case, that compound object is text converted to a shape, so…9 votesThanks for reporting this bug Illustrator Team really appreciate this.
We are able to reproduce this issue in house and we are investigating it . -
New swatch is NOT global by default
- Use the color panel to customize a fill or stroke color.
- Drag the fill or stroke box into the body of the Swatches panel to create a swatch for the color.
- Swatch is not global as stated in https://helpx.adobe.com/illustrator/using/whats-new.html
3 votesUnder Review · AdminNitish Agarwal (Illustrator on Web/iPad Team) (Lead Software Engineer, Adobe Illustrator) respondedHi,
Thanks for reporting the issue.
We have logged the bug with id AI-4209739. Once the issue is fixed we will let you know.Thanks & Regards
Nitish Agarwal -
Illustrator not working after Oct 2018 update (version 23.0)
Since the Oct 2018 update, I cannot open or use the program. I see this screen (see attached). Also, I'm not sure if this has anything to do with the issue, but since the update a folder has appeared on my desktop named 'GPUCache' with 5 files inside (photo attached)
4 votes -
Placed .tiff file making vector image disappear
In my line of work we have "distresses" that we place over the vector image that we've created. The distresses are .tiff files and with the last update have began making the vector image disappear. When printed everything is fine. However most of the time we also have to export as a .png to send our customers a proof and we have to export several times before getting a .png we can use.
1 vote -
Possible bug: Crash after script runs... runs OK in ESTK.
I believe this might be a bug since it crashed Illustrator rather than the script crashing gracefuly.
I have a script which, when completed, crashes Illustrator. The script runs fine when ran from within the ESTK but crashes when ran from the AI File->Scripts menu. Attached is the crash log. I cannot post the script itself here but am willing to send it to an Adobe employee privately if needed.
2 votesThanks for sharing the script, we are able to repro the issue at our side & have forwarded it to the engineering team for further isolation.
With Best Regards,
Raghuveer -
When group is selected the "Make pixel perfect" option is missing in the proportes panel
The "Make pixel perfect" option for selected objects is missing when they are grouped, in the previous version it was easily accessible from the top right corner icons now have to dig in the Object menu.
2 votesUnder Review · AdminNitish Agarwal (Illustrator on Web/iPad Team) (Lead Software Engineer, Adobe Illustrator) respondedHi,
Thanks for reporting this issue.
We are moving this under review, meanwhile what you can do is use Right Click > Make Pixel Perfect or turn on control panel from Window > Control.Thanks & Regards
Nitish Agarwal
Illustrator Team -
Auto-sized Area text not resizing correctly
Looks like someone didn't understand (or maybe I didn't explain well enough) what the issue was with this bug that was declined. So I have recorded a video to demonstrate the issue.
Previous entry here:
https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/32016784--bug-area-text-with-auto-size-and-stroke-appliedAs before - Windows 7, Illustrator cc18
Please follow steps in the video to recreate the bug which is causing area text boxes to extend beyond the artboard.
2 votes -
Zoom options in View menu items have completely wrong labels
There's an absolutely bizarre off-by-two error in the View menu in Illustrator CC 22.0 that I just noticed while working on something today.
When initially starting Illustrator CC 22.0, the "Fit All in Window" and "Actual Size" items in the View menu have the correct labels (see attachment zoomoptscorrect.png). However, once a file has been opened, these menu items are assigned completely wrong labels, which should belong to the items two spaces lower in the menu — "Hide Edges" and "Hide Artboards", respectively (see zoomoptswrong.png).
1 vote -
Menu Issues
MacOS High Sierra 10.13.1
Illustrator 22.0.1When the Application Frame is disabled, the menu items are displayed incorrectly. The "View" menu is attached.
I have reset the preferences and the menus seemed to work fine, but when I disabled the application frame, they went crazy again.
Also discussed on Twitter with Customer Care. https://twitter.com/scottzirkel/status/928392054660530176
1 voteHi Scott,
Thanks for reporting the issue. Illustrator team appreciates this.
We are able to repro this issue at our end.
With Best Regards,
Raghuveer Singh -
Illustrator CC 2018 crash on swatch library import
Hello,
Every now and again when I import a swatch library from the presets folder via the Swatches import menu from "Other Library"; Ai would crash the first round. When I open the file again and repeat the import process, no crashes occur.
This happened with previous versions as well.
Thanks and cheers.
1 vote -
Meta data in SVG file ignored
Meta data defined in a svg file are ignored by AI when opening file so no more available once the file is saved. Option shall allow keep or ignore meta data in an svg file to avoid broking the file.
See attached file.2 votesHi Alexandre,
Thanks a lot for sharing the attached file and opening this feature request. We are currently reviewing this SVG round-tripping request.
Thanks,
Dirk
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