Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
752 results found
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Dimensions Custom Entry Problem
Try to enter 3:20 scaling (15%) but software returns 4:20 scaling (20%). Will not allow for any whole number entries for ratio.
2 votes -
Using Pen tool does auto switch to add or remove points when cursor is hoving over lines or anchors.
I'm not sure if this is a new feature or not, but when using the regular pen tool, it usually displays the + or - symbol when it's over anchor points or on lines to indicate whether to add or remove. It doesn't do this now, and I have to manually switch between the 'Remove Point' or 'Add Point' version on the toolbar.
2 votesThe 'Disable Auto Add/Delete' option in Preferences > General controls this behavior
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Alt & drag to copy not working.
I only read one post about this problem with a GIF example. I'm working on Windows desktop, every time I try to alt + drag to copy something, at first it creates a copy, but when I release the mouse or keys (tested many combinations), it ends up only moving that object to that place instead of creating a copy. It's really frustrating because it's making my job difficult.
2 votes -
Created Dimensions change their snapping positions
I wanted to use the Dimension tool but I’m afraid it really needs some work and can only be used when your drawing is finished.
Here is a quite of bug that happened: I was adding another space and other dimensions. Apparently it changed my previous one with a certain angle (I didn't rotate anything though).
I did realize at that time and can't even go back to when it was good.2 votes -
meu gerador de imagem nao esta funcionando, ele sempre exibe a mensagem de erro, que estão com uma alta demanda, e não sei o que fazer.
Meu gerador de imagem não está funcionando, ele sempre exibe a mensagem de erro, que estão com uma alta demanda, e não sei o que fazer.
1 vote -
Using Pencil Tool results in error
Unfortunately, the pencil tool still doesn't work for me. I received this unknown error, which I've attached a photo of. The only workaround that I've been able to use is by using a 3rd party plug-in (Astute Graphics Sketch Tool) to use instead of the pencil tool. I don't understand why this bug has been so difficult to fix
1 voteHi,
Thank you for reporting this issue. Could you please confirm if you’re able to reproduce it consistently on your end? If yes, it would be very helpful if you could share the exact steps to reproduce the problem.
Regards,
Aishwarya G Gadodia
Illustrator Team
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グラフのサイズや位置が表示されない
１．Windows11Pro Illustrator29.6
２．グラフツールでグラフを作成
３．変形パネル（ウインドウ＞変形）に値が表示され、編集できる
４．何も表示されない2 votes -
円グラフ作成でサイズが指定した値と異なる
１．Windows11Pro
２．グラフツールを使って円グラフを作成
３．指定サイズの円グラフ
４．50㎜の円グラフが43.287㎜になる2 votes -
The blue "new feature" dot on the Pencil tool isn't going away in a secondary toolbar.
I have a tiny little toolbar that is nothing but the Draw Above/Below/Inside indicator and the current tool. It'd just be the Draw Location widget but apparently you have to show the current tool in every toolbar. A lot of the time I work with the main toolbar off and just this up.
Switching to another tool and back doesn't clear the blue dot, even though I've checked the Pencil's settings and seen the new options, and the dot's vanished from the main toolbar.
The blue dot does go away if I close and restart Illustrator so it's not like…
2 votes -
Eyedropper reports "nan" or inaccurate color
Adobe Illustrator version 29.7.1.
When picking a color with the eye dropper from a 2x2 raster image copied and pasted from Photoshop, on certain sub-pixel positions the eye dropper will return a "nan" color, and will fill all of its preview color windows to black. That, or it will be wildly inaccurate.
Attached a screenshot and the .ai file.2 votes -
Error al crear cuadricula
Tengo windows 10, Ram de 8GB, Disco ssd de 900GB, procesador corel i5.
Ajusto los divisores de la cuadricula pero al crearla, los divisores verticales cambian aleatoriamente la cantidad, por números mucho más grandes. Adjunto video.1 vote -
Pen tool can't close paths in draw behind mode in certain scenarios
I'm drawing with the pen tool in draw behind mode. However, every time I start a path on where an anchor is of another path above it is located, I won't be able to close the path by clicking the starting anchor point. It will instead just create another anchor point in that exact same spot and continue the path.
2 votes -
Scale Tool won't deselect
After scaling a pattern within a shape using shift + back quote key you cannot deselect to accept the changes to the patterns scale. I cannot click on any other tool to get out of the glitch. It only stops when I press control + alt + delete.
1 vote -
Artwork size changes after using Shape Builder tool
Size error after using Shape Builder tool
2 votes -
Apply to All 'quick' action for Dimensions in Properties is slow
Properties has a dedicated quick action for dimension objects, Apply to All (which should be a command instead we can access via top menu, here’s a request — http://illustrator.uservoice.com/forums/333657/suggestions/49010378)
Pressing this applies the current settings of the current dimension selected to all of these on canvas.
It’s S L O W. Even if I have just a dozen of these in the document, each time I change one, Ai goes numb for 15-20 seconds.
Not OK.1 vote -
STAR-tool en Shear-transformatie in Illustrator 2025
Shear-transformatie vervormt TORX-vormen gemaakt met STAR-tool sinds recente update.
Sinds kort ondervind ik problemen bij het gebruik van de STAR-tool in combinatie met de Shear-transformatie in Adobe Illustrator 2025. Ik gebruik deze tool regelmatig om TORX-vormen te maken (ster met 6 afgeronde punten). Vroeger kon ik deze vorm probleemloos transformeren in perspectief met de Shear Tool. Nu leidt dezelfde handeling tot vervormde en onbruikbare resultaten.
Ik heb dit getest op een nieuwe computer met een verse installatie van Illustrator 2025. Het probleem lijkt te ontstaan wanneer afgeronde hoeken (live corners) worden toegepast. Na het toepassen van Object > Expand Appearance…
2 votes -
Move/Copy doesn’t remember last used settings
When using Move/Rotate tool multiple times, UI 'remembers' last setting (helpful).
When using Move/Copy tool, it not only doesn't remember previous setting, it seems to randomly create new settings (not helpful).
1 vote -
Live Paint settings reset on restart
Whenever I open Illustrator the settings for Live Paint reset themselves.
I.E. I double-click on the tool, set the swatch preview to off and highlight on, but next time I open Illustrator swatch preview is back on and highlight is off.2 votes -
Pen’s rubber band lies when I try to continue a path with with an unnecessary handle
Please take a look at this file and the GIF attached.
Try these steps:
1. Grab Direct Selection and select the inner arc segment only
2. Cut it
3. Delete the rest
4. Paste the segment back (I used Paste in Front)
5. Now select the point at the top. When zoomed in, you can clearly see it has an unnecessary handle — the remnant of the deleted path, not contributing into the curvature of the path in question (BTW, if you save it right now, Ai would strip away both 'appndix' handles from both ends of the path —…1 vote -
Shift+Dragging an Object doesn’t constrain it
Dear Adobe, if I wanted to nudge an object across the screen with the arrow keys to retain it's current horizontal/vertical alignment I would be designing everything in Microsoft applications. Please, PLEASE, PLEEEEEEAAAAAASE fix the Shift+Drag position constraint, it hasn't worked for over a year, and I'm losing my mind.
1 vote
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