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Illustrator (Desktop) Bugs

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  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
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731 results found

  1. Saving and Save as not working...a black box appearing

    Can't save or save as a new document. Only a black screen is appearing. attaching video

    1 vote

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  2. Save and Save as not working

    While Saving and Save as a new document only a black box is appearing... Attaching video for your reference.

    1 vote

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  3. Offer to delete dimensions if related objects are deleted

    Dimension in Ai are live and follow the objects they we snapped to (only if NOT get moved on their own or together with the objects, which is stupid and should be fixed: http://illustrator.uservoice.com/forums/601447/suggestions/47739104)

    But another problem is unbound dimensions, that don’t have an anchored parent anymore.
    Ai offers nothing if I delete an object that has a dimension attached to it
    It won’t offer me restore the link if I paste it back.
    If a dimension was bound to two objects, and delete one, there is no way I can move the second one and keep it live,…

    2 votes

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  4. Ai Pen Tool keeps snapping to points

    The Pen Tool in 28.7.1 keeps snapping to points, even when View/Snap to Point is off, Smart Guides are off, and in Preferences Snap to Point is off.

    Very annoying. Would be nice when the tool itself had a switch to toggle snap / not snap while drawing. (like the Magnet in Premiere...)

    1 vote

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  5. Smooth function converts smooth endpoints in a partial selection into sharp ones

    Here I try to smooth a portion of a simple ellipse with extra points added.

    The Smooth tool works as intended — the points stay smooth, the curves does not get any bumps or creases.

    The Smooth slider however treats the now selected portion of the path as a separate thing altogether, caring about the local smoothness only, making the flush smooth connections to the whole curves into sharp ones.

    I now have two creases I never wanted to create (I am smoothing or what?)
    Please rethink how it treats partial selections.

    1 vote

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  6. Modal panels for Free Transform and Dimension tools get hidden under other floating panels

    Free Transform Tool and Dimension Tool have several modes presented in small floating modal panels and appear only when the tool is picked.

    However, their z-order makes them hide under other floating panels, making it hard to find these pseudo-panels if a user choose to have real panels floating in the spot.

    It’s easy to locate them by hitting Tab, since they doesn’t get hidden like actual panels and toolbars, but you have to know the trick.

    I think their order should be above and not below.

    9 votes

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  7. Smooth Tool Interferes with Touch Ring Zoom Function on Wacom Tablet

    The Smooth tool pop up conflicts with the touch ring on a Wacom tablet. I have the touch ring set to zoom and when using a brush, the Smooth tool annoyingly pops up every time a zoom in or out using the touch ring. Cant find a way to disable it. HELP!

    2 votes

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  8. Turn off Smooth Tool slider

    I'm not sure if this is a bug or I just don't know what I'm doing so apologies if this is no the right place to post.

    A few days ago I chose Object > Path > Smooth rather than using the Smooth tool as I normally do. A slider popped up which was actually rather useful. But now whenever I hold option to use the smooth tool (while using the Pencil), this slider dialog pops up directly over the area I am trying to see. Is there a way to turn this back off? Thanks!

    12 votes

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  9. Lasso selection drops

    I can't keep a lasso still on an image or drawing that I'm attempting to crop. Whenever I circle an image with the lasso tool, it immediately goes away after I release the mouse controller.

    1 vote

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  10. Allow to delete custom Scales in Dimension Tool Options

    I made a mistake defining a custom scale and now I can’t delete it. It stays there and reminds me of my mistake and messes up with my choice when I need to pick a proper one.

    How can I delete it without reinstalling the whole app of purging some settings in some file, buried deep in the extensive bowels Illustrator has?

    Then — I don’t need some of the default scales it has. How can I hide these, to go to my defined scales faster?

    1 vote

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  11. Difficulty Finding Mirror Process in Adobe Illustrator

    Users should be able to easily find and use a dedicated mirror tool or a clearly labelled option for mirroring objects within the interface.

    1 vote

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  12. Editing handles of smooth points using ALT to change one side only

    Adobe Illustrator 2024 on MacBook Pro running Sonomas 14.5
    When editing smooth points I used to be able to select one side of the handle, hold the ALT key and edit the direction of that handle independently. Now it duplicates a part of the path. It's slowing me down a lot. Used - making waves, hair texture on objects, etc. Thank you

    1 vote

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  13. Radial lines in a group created with Polar Grid Tool don’t touch the outer ellipse precisely

    After creating a shape with the polar grid tool, if you want to create the shape of any region on the outermost layer, you cannot. Because the anchor point connects to the outermost layer and does not cut it. In the examples I will give below, I am trying to shape the area I indicated in blue with the (Shape Builder) tool. However, we cannot cut the shape because the section line does not touch the upper part. It must be a mistake to connect to the inner part of the circle correctly, but not to the outer part. You…

    1 vote

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  14. Generating an artwork always shows 'We’re experiencing high demand' message

    Not generating neither object, nor scene or symbol...

    2 votes

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  15. Very wired and bad line jitters in "Accurate" Fidelity mode in Pencil tool

    I'm using the Pencil tool quite a lot in "Accurate" Fidelity mode, but it seems like this mode somehow got worse with the last updates? Did they change anything with the Pencil tool?

    Does anyone suffer the same results while drawing with some speed?

    There are these wired bumps in a lot of sections, which are absolutely NOT accurate.

    I know I can smooth the lines, but that smoothes everything. For some drawings I really like the accurate mode — but not this way...

    1 vote

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  16. Can't copy, paste or delete data on graph tool

    Illustrator has a very old and annoying bug when using the graph tool: from times to times you can't copy, paste or delete data. Sometimes the keyboard shortcuts stops working and you need to use the menu (slower workflow). But sometimes even the menu doesn't work. Then you need to quit Illustrator and even restart the Mac.

    It doesn't matter which OS ou Ai version you have installed. As I said, it has been behaving like that for years.

    Please fix it.

    1 vote

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  17. Dimension tool doesn't measure correctly

    So, I went to measure a dieline with the Dimension tool and it measured 9". However, when i selected the dieline and went to the Properties it said it was 8.5". When I actually printed it out and measured it, it was 8.5". This tool is not working correctly. See attached images for further explanation/verification.

    Maybe I am doing something wrong? Can't figure out what that would be though. Thank you for looking into this!

    1 vote

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    4 comments  ·  Tools  ·  Admin →
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    The problem was in the '0' picked as the Precision value in Dimension Tool Options instead of default '0.00'. If you have this value changed by itself, without you ever changing it manually — please comment.

  18. Rotating with Shift held doesn't rotate precisely at 180 degrees

    MacBook Pro 16-inch, 2021
    Apple M1 Pro
    16 GB memory
    Sonoma 14.1.2

    Illustrator 28.4.1

    Holding down shift while rotating an object "180deg" doesn't actually rotate it 180deg. It's maybe 179deg, which is a major problem.

    1 vote

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  19. Trace Tool doesn't work after installing update 28.4.1

    Trace tool freezes and then shuts down illustrator after installing update 28.4.1 and it takes Illustrator a long time to open up saved work

    1 vote

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  20. Back with a vengeance: Constrain (holding Shift key) doesn't work with Smart Guides turned on

    This is an older bug that was fixed a while ago but seems to be back with a vengeance.

    It is now happening in Adobe Illustrator 28.4 on Mac OS Sonoma 14.4.1.

    See this link:

    https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/36247978-constrain-shift-key-doesn-t-work-with-smart-guid

    When smart guides are on none of the constrain features (holding down shift) work properly, whether it's rotating, reflecting, etc. It just sort of jumps back to one position, often the original position, and won't move. The little magenta text that lets you know the angle etc. also goes a little crazy and looks like it's trying to display a few different words on…

    13 votes

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