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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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  1. Animated zoom broken on rotated canvas

    When working on a rotated canvas (using the rotate view tool), animated zoom does not zoom around the mouse pointer. It works fine when the canvas is not rotated.
    Steps to reproduce:
    1: Enable animated zoom in Preferences->performance
    2: Rotate the canvas to an arbitrary angle using the rotate view tool
    3: Switch to the zoom tool and click+drag anywhere on the canvas. The view will zoom around some other point.

    1 vote

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    0 comments  ·  Rotate Canvas  ·  Flag idea as inappropriate…  ·  Admin →
  2. New Rotate Tool

    Really don't like this new rotate canvas feature. It's too easy to accidentally rotate the canvas on a Mac when using two fingers to navigate the cursor.

    I accidentally rotated the canvas and it will not snap back to 0. It jumps from 7 degrees to negative 6 degrees, with no 0 degree in sight.

    4 votes

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    0 comments  ·  Rotate Canvas  ·  Flag idea as inappropriate…  ·  Admin →
  3. Canvas Rotation Feature is obstructing regular pinching in or out gesture for zooming, when using the trackpad

    When using the pinching in or out gesture on the trackpad, to zoom in or out.
    The artboard gets rotated very easily if there is even a slight rotation in the gesture while.

    And then part 2 of problem. Its impossible to set it back to 0degrees. It keeps snapping between some low degrees

    43 votes

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    33 comments  ·  Rotate Canvas  ·  Flag idea as inappropriate…  ·  Admin →

    I am happy to share that we have fixed this bug in our latest release – 25.4.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

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